Comparison

Crate & Barrel vs The Container Store

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Crate & Barrel

Discover modern home furnishings and decor designed for your lifestyle. Browse curated collections, create custom upholstery, and utilize augmented reality to visualize items in your space. Manage registries, find stores, and enjoy convenient pickup options.

Highlights
  • Explore complete furniture and decor collection
  • Exclusive in-app items
  • Custom upholstery with 200+ options
  • View In Your Room AR tool
  • Create and manage registries
  • In-store pickup and curbside options
Read full description

Home is where the really good design is. Since 1962, we’ve been your trusted source for quality-crafted modern classics designed for how you live today. Couples register for the perfect dinnerware for any occasion; families shop for the clean-lined sofa where they’ll all unwind at the end of the day. Curated by our team from around the world, our beautiful decor, must-have kitchen tools, handcrafted rugs, favorite bedding and so much are here to complete your home. Plus, we’re leading the way with more responsible materials and sustainable sourcing. Fully refreshed with the latest functionality and a stunning new look, the Crate & Barrel and Crate&kids app is the easiest, fastest way to shop our brands. What you’ll love about our app. -Easy & intuitive shopping as you explore our complete collection of furniture, decor, housewares, bedding, rugs, kids’ items and more. -Access to exclusive items you’ll only find here. -Create and order custom upholstery with 200+ fabric and finish options. -The most complete product details and features, including our View In Your Room AR tool, product videos, the ability to find out if an item is displayed at your local store, care information and more. -Order and pay with a credit or debit card, Apple Pay or your Crate & Barrel Credit Card. You can even redeem Crate gift cards on the app. -Sign in or create an account to shop personalized products and recommendations. -Create lists of favorites and save them to review later on our app, website or in-store. -Save contact and payment information for faster, easier checkout. -Find your nearest Crate & Barrel store and get hours and directions, or call directly. -Easy curbside or in-store order pickup—including gift orders—at your local Crate & Barrel store. -Eligible Wedding Registry and Design Trade Program members can access discount information in your account and see it automatically applied at checkout. Your registry on our app. -Easily create and edit your wedding registry, gift registry or baby registry. -Get real-time alerts when gifts are purchased from your registry. -Scan barcodes in-store to easily see product information and options & add to your registry or wishlist.

About

The Container Store

Shop for storage, organization, and custom closet solutions. Get project inspiration, track store pickup orders, and manage your loyalty account. Scan products in-store for details and reviews.

Highlights
  • Shop storage and organization products
  • Custom closet solutions
  • Project inspiration and tips
  • Track store pickup orders
  • Loyalty dashboard and offers
  • In-store barcode scanner
  • Digital wallet for checkout
Read full description

Make organization even simpler with tools to shop storage, organization, and custom closets, check prices, make purchases, and track the status of your store pick-up. Plus, you'll find project inspiration and everything you need to get started. PROJECTS & INSPIRATION We’ve made it easy with Projects & Inspiration – view tips, videos, projects and more to help you get your organization projects done quicker and easier. CHECK YOUR LOYALTY DASHBOARD Check your Organized Insider tier status, review your Benefits, get your personalized offers and see your yearly spend – all in one convenient dashboard. PICKUP ORDER STATUS Enjoy simple tracking of your store pickup orders. See when your order is ready at a glance, and easily notify us when you get to the store. IN-STORE BARCODE SCANNER Scan product barcodes in-store to read reviews, get product details, check pricing and see inspiring images and videos. DIGITAL WALLET Speed through checkout. Use your digital wallet to store preferred credit cards (and check gift card balances). WISH LISTS Keep track of the products you want with our wish lists. View or make wish lists while you’re in-store to help you get everything you need. Plus… Quick, secure account creation Biometric login

Screenshots

Crate & Barrel4 screens
The Container Store4 screens

Verdict

The call

Crate & Barrel and The Container Store both sit at 4.7 stars, but that hides the real split: 55% of Crate & Barrel's written reviews are positive against 40% of The Container Store's. The Container Store's advantage is iOS requirement (14.0 vs 17.0). On price, rating, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for Crate & Barrel against 4.8 for The Container Store. Both are backed by a comparable volume of ratings — 13K and 15K respectively. Written reviews are what separate them: 55% of Crate & Barrel's written reviews are positive against 40% of The Container Store's.

UpkeepUpdate frequency

Crate & Barrel ships an update every 3 weeks, The Container Store every 4 weeks. The most recent releases landed on September 24, 2026 and September 23, 2026 respectively.

Scorecard2 real differences · 8 level
Crate & Barrel versus The Container Store: the parameters behind the verdict, then further details
ParameterCrate & BarrelThe Container Store
PriceFreeFree
Rating4.7 (13K ratings)4.8 (15K ratings) — better
Positive reviews55.1% of reviews — better39.8% of reviews
Number of ratings13K15K — better
Update frequencyEvery 3 weeks — betterEvery 4 weeks
AdsYesYes
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree with in-app purchases
DevicesiPhoneiPhone, iPod — better
Requires iOS17.014.0 — better
Further details — not scored
Size184 MB51 MB
Age rating4+4+
DeveloperCrate and BarrelThe Container Store, INC

Customer experience

Crate & Barrel

All ratings13,152 ratings
Positive92.5%
Neutral2.1%
Negative5.4%
Written reviews167 reviews
Positive55.1%
Neutral9.6%
Negative35.3%

The Container Store

All ratings12,867 ratings
Positive96.4%
Neutral1.8%
Negative1.9%
Written reviews181 reviews
Positive39.8%
Neutral14.9%
Negative45.3%

User reviews

Crate & Barrel

From 13K App Store ratings

What we love

  • 🚀 Easy to use
  • 👍 User friendly
  • 👍 Convenient
  • 👍 Functional and efficient
  • 👍 Great app

Room to improve

  • 🐛 Constantly crashing
  • 🐛 Glitchy and buggy
  • 🐛 Slow and laggy
  • 🐛 Terrible for registries
  • 🐛 Broke with update

The Container Store

From 15K App Store ratings

What we love

  • 🚀 Convenient in-store features
  • 💡 Loyalty program integration
  • 👍 Helpful customer service

Room to improve

  • 🐛 Buggy and sluggish performance
  • 🔁 Constant sign-out issues
  • 🤔 Confusing navigation and layout
  • 💤 Slow page loads and app response

Bugs and requests

Crate & Barrel

Reported bugs

7 issues
  • Login issues and password resets
  • Certain tabs and features not working (Access Denied)
  • Cannot remove sold-out items from Favorites list
  • Virtual try-on feature not working
  • Cart gets emptied unexpectedly
Show 2 more
  • Saving to favorites not working
  • Incompatibility with iPad

Requested features

6 requests
  • Update store credit flow for Mastercard
  • Add payment status and duplicate payment prevention
  • Improve navigation between C&B and CB2
  • Add ability to hide/unhide orders and items in orders tab
  • Implement Apple Pay support
Show 1 more
  • Add alerts for credit card payment due dates

The Container Store

Reported bugs

4 issues
  • Cart and checkout issues
  • App crashes and freezes
  • Login and account problems
  • Inconsistent user experience

Requested features

4 requests
  • Ability to share products
  • Improved search and filtering
  • Seamless integration with website
  • Customizable drawer/closet planning

In-app purchases

None

Crate & Barrel

No in-app purchases

None

The Container Store

No in-app purchases

Questions

Is Crate & Barrel free?
Crate & Barrel is free to download, with no in-app purchases.
Is The Container Store free?
The Container Store is free to download, with no in-app purchases.
Which has better reviews, Crate & Barrel or The Container Store?
The Container Store is rated higher. Crate & Barrel averages 4.7 out of 5 from 13K ratings, while The Container Store averages 4.8 from 15K ratings.
Do Crate & Barrel or The Container Store have ads?
Both Crate & Barrel and The Container Store show ads.
Which is updated more often, Crate & Barrel or The Container Store?
Crate & Barrel ships an update every 3 weeks, and The Container Store every 4 weeks. Most recently, Crate & Barrel was updated on September 24, 2026 and The Container Store on September 23, 2026.

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