Can’t order
Can’t even order on the app it’s sooooo hard trying to order wingzone that I chose not to get it bc of how difficult it is to try to order online
Bad app
I agree with CMMom. 1000% all the bonus points I had saved up. I can not access because it does not recognize my email
Awful app
I have a wingzone account, but I can’t log in because the only options are through Facebook, Apple or Google.
Why not allow sign in through email like you can on your website? Do the people that work for this company use their website? No way to track the order through the website, but I can’t check the app because you can’t sign in.
Why not allow sign in through email like you can on your website? Do the people that work for this company use their website? No way to track the order through the website, but I can’t check the app because you can’t sign in.
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LOVE the food! HATE the new app & system!
I’m only giving 3 stars and not 5 stars because we all use to be able to use the app to order your delicious food. However since you’ve upgraded, it’s been terrible! Let me just say I’ve been buying food from your two restaurants ever since we moved down to Lexington, KY…15 YEARS ago! Now it’ll no longer recognize my own email address that I’ve used on the app this whole time. When you choose the Family Pack, it makes you choose 3 flavors when before we only chose 2 which was perfect. It should read…Choose up to 3 flavors. We shouldn’t HAVE TO CHOOSE 3. Also before, we could choose if we wanted all flats or all drumsticks but now it no longer gives that as a choice. Before we could also choose whether we wanted the wings for each of us cooked well done or extra well done but that was also taken away. We do NOT like this new app. It’s definitely MUCH HARDER to use!!!! The other app was very easy to order from. Now I have to call in every single one of our orders which is very inconvenient! After 15 years, I’m no longer a satisfied customer all because of this very confusing app!!!!!
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Can’t even order
I am just trying to order Togo. I tried online and it didn’t work so I downloaded the app and the same thing happened. For some reason you can’t make a Togo order without an account which doesn’t make sense. I’ve forgotten my password I guess because I don’t even remember making an account. So I try the reset the password 4 times and each time I’m told the reset link doesn’t work. There is no reason to have to have an account to make an online order if I don’t care about accumulating points. You’re losing money because I can’t even order.
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