Winix Smart User Reviews

Customer Experience

Positive experience22.3% of reviews
Neutral10.5% of reviews
Negative experience67.2% of reviews

~ Based on 390 written reviews from the US App Store.

What users say

Is Winix Smart Safe?

Winix Smart - 위닉스 스마트 홈 IoT appears safe based on user ratings. AppsHunter Safety Score for Winix Smart is 92/100.

This assessment is based on 33,536 user ratings, with an App Store average of 4.6/5.

Safety Analysis

91.6% of ratings point to a safe experience
2.8% of ratings suggest some concerns
5.6% of ratings point to a risky experience

~ Based on 33,536 App Store ratings for Winix Smart.

Is Winix Smart Legit?

Winix Smart - 위닉스 스마트 홈 IoT appears to be a legitimate app. AppsHunter Legitimacy Score for Winix Smart is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Best

Excellent

No function to allow auto mode at night.

Is there a way to place the 5530 unit in auto mode in no or low light conditions?

Horrible App

We like the purifier but hate the app. Our last Winix had a physical remote control, but now they don’t have remote controls. You can either use the buttons on the machine or use the app. The app always reverts back to main display rather than staying on the “remote control” page in the app. All buttons on the remote page could easily be placed on the page without a need to scroll, but you’ll need to scroll. Just a horrible design of the app.
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Basic app with limited functionality

The App is okay, it’s very basic, you can control the device. My frustration comes from connecting the WiFi. The first time you connect it isn’t to hard, but if you get disconnect, change your password or move, it’s not very user intuitive to reconnect. You have to literally removed the device reset and add it back on as a new device.

Furthermore the air quality settings are very delayed and hardly ever update. I could be cooking a steak on a cast iron with the windows closed, kitchen filled with smoke, and the filter will still say the air quality is good…

Plasmawave is supposed to help remove odors but doesn’t really help.
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Won’t connect?

I Follow the instructions, connect to the device through the wifi settings and the app won’t update for the next step after you are connected. Basically useless right now.

Should’ve used Claude instead of ChatGPT to make this app

I have a quite extensive SmartHome, but this is by far the worst experience I ever had.

Poorly made application

App never sent me an email confirmation code. Won’t allow me to sign up.

Connection Failure

Unable to connect it to the Wi-Fi after multiple attempts.

Marketing updates pop up

The air purifier is really great, and that app functions as needed. I would like some more detailed reports, but it’s not bad. However, everytime o open the app I get two back to back popups reminding me to consent to receiving marketing updates. I don’t want updates and will not consent but there seems to be no way to opt out of the popups. This cheapens the product in my opinion.
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Smart?

Unable to have more than 1 unit connected to the app.

What a pathetic app

Was a pain to get hooked up to the internet, then it wanted an update after update to use. Like there is no way air filter needs like 6 updates over 3 months to keep working and then the insult is the damn keeps “losing connection”. Worst app ever. I feel they should pay me for all time they wasted.
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Worthless; Can't find my wifi network

I just bought this air purifier. My wifi router is 4 feet away from the air purifier with an unobstructed view. The app cannot find my wifi network yet will pick up the neighbors' wifi from across the street. Now I can't setup the wifi functionality on the air purifier at all.

One of the worst apps I have delt with. 😔

I was very excited about this air filter for the price point and reviews. Sadly — I can only give it one star for how bad this app is… it never lets me login, says I don’t have the correct password, I go through the steps to reset it, it says it’s been reset and still doesn’t let me login. The one time I was able to login and connect to my device, it kept un-connecting to the device so I couldn’t use any smart features.
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Not loving the app restrictions

I like that I connected a device once over a year ago and the app still works. Most things randomly disconnect. But not being able to make my own names for where they are located is nuts. And then my US city was not on the list. It’s going to have to remember that bedroom means my bedroom and “attic” is for a different bedroom. This is just annoying. Give us a write in box.
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Won’t connect

Junky app, device won’t connect

AQI readings

The app works well for operating the unit but I find the AQI readings to be garbage: they are completely different from what the unit indicator light is showing. There is not apparent reason given for this, although it may be that the app is only reporting for the PM sensor and not the VOC one?

Exceptional

I often forget I even have them running. Both are so quiet! And both are refurbished, what an amazing value and product. Very happy with my purchase, already recommend a friend lol

Spyware - Malicious

App needs precise location, registered account to harvest your data, and requires you to GIVE THE APP your WiFi password.

Winix Air Purifier Review

Very user friendly & ergonomic Smart air purifier application!

Failure

Tried connecting multiple times to device via WiFi network with no success. Rebooted both the purifier and my device multiple times. Epic failure.