Wise Reviews: Is It Legit?

Customer Experience

Positive experience67.5% of reviews
Neutral3.3% of reviews
Negative experience29.2% of reviews

~ Based on 14,474 written reviews from the US App Store.

What users say about Wise

Is Wise Safe?

Wise: Global Money Transfer appears safe based on user ratings. AppsHunter Safety Score for Wise is 93/100.

This assessment is based on 113,520 user ratings, with an App Store average of 4.6/5.

Safety Analysis

91.1% of ratings point to a safe experience
1.6% of ratings suggest some concerns
7.4% of ratings point to a risky experience

~ Based on 113,329 App Store ratings for Wise.

Is Wise Legit?

Wise: Global Money Transfer appears to be a legitimate app. AppsHunter Legitimacy Score for Wise is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Blocks/delays everything. Don’t waste your time.

Installed to use for holiday spending in South America but WISE continually delayed all transfers. Then started blocking them - no reason. Don’t use if you want seamless quick access to funds when travelling.

Easy to use

Great app and so easy to use it thanks guys

Why is it taking so long?

My transfers used to be in instantaneously now this app is telling me it’s taking up to three days to transfer my money from my Scotiabank into WISE. I’ve been doing now and this is the first time it’s happening and I don’t have time to wait around like this.

Very bad

There is no customer service response. I sent funds 4 days back they recipient has not received

Fast transfer

Excellent and fabulous prompt service

Fast and easy

Used so many different platforms to transfer money abroad, but this is by far the best. Easy to send and receive - and love the request money facility. Never ceases to impress me just how quickly the money is moved - as it should be these days but Wise definitely makes it easy.

Great service

I always use Wise to transfer money to my family. It’s quick, easy, reliable and the fees are much lower than my bank charges. Highly recommend this service!

Terrible verification process

I was asked to upload a document for verification, but after submitting it, the app got stuck at the selfie verification stage. The screen kept going blank despite granting the app camera permissions. I tried approximately 10 times, with the same result.

Out of frustration, I switched to the web version, and it worked perfectly on the first attempt.

It’s incredibly disappointing to waste so much time troubleshooting a basic verification process that works flawlessly on the website. The app clearly needs serious improvement. A huge waste of time and a very frustrating user experience.
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Could be better

Why don’t you remember my recipient’s address (my own!) from one transfer to another?

Difficult to use

It is hard to use I thought I did everything correctly then some transactions went through right away. Others were put for later and I landed up with more transactions then I needed

Excellent service

I use Wise frequently and would not use any other service or product. Easy, quick and reliable.

Great app

it is a excellent option to transfer money

Great app

Great rates and easy to use

Transfer in rupees

Good

great

rates are a bit high but it’s overall great

Was the best

Wise used to be the best money transfer app. I have used it to send thousands of dollars internationally. Lately Wise is loosing its edge, you can’t trust their timing or efficiency anymore. Support is non existing, I use to recommend Wise to all my friends and family, but no more. You lost a loyal customer!!
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New version is pushy

Don’t love the new user journey. It’s hard to find the send feature and when you do it has a prerequisite of sending $1,000

Poor customer service

Wise has poor service when it comes to receiving money into your account. The app and customer service provide inaccurate dates for when you’ll receive funds. I had to follow up with customer service multiple times, with each call averaging 20-30 minutes, yet they were clueless about when to expect my money. Overall, a terrible experience with this bank.
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Excellent app

This app is so reliable and it only takes few seconds to see my money credited in my overseas account. There is some serious tech running behind all these magic.

The best

The best price and SERVICES