Wisecars Car Rental Comparison User Reviews

Name: Wisecars Car Rental Comparison
Rating: 4.04255 (47 reviews)

Wisecars Car Rental Comparison

Wisecars INC

✈️ Travel

Top reviews

Most Recent Highest Rated Lowest Rated

Terrible experience! Refuse to provide refund! Beware!

I booked a rental car through the app. When I got to the airport, the car I had booked and prepaid for wasn’t available. We waited for 2-3 hours for someone to rerun a car and felt fortunate to get a car before the airport closed. We thought we were going to be stranded because Wise Car reservations apparently don’t hold a specific car for you. The car we ended up getting, however, was roughly $400 less expensive than the one we had already paid for (a compact car vs SUV). I asked Wise Cars for a refund for the difference but am yet to get any money back. I’ve been emailing for months with little-to-no response. It’s very disappointing and very poor customer service. We would highly recommend using a more reputable company. We would never book through them again.

cab82

3 years ago

Response from developer

Hello! Thank you for reaching out to us. We deeply regret the inconvenience and frustration you encountered during your recent car rental booking through our app. We sincerely apologize for the issues you faced and the subsequent lack of satisfactory customer service. We understand the importance of having a reserved vehicle available upon arrival, and we apologize for the unavailability of the specific car you had booked and prepaid for. We strive to provide a seamless experience, and we recognize that we fell short of meeting your expectations in this regard. We apologize for any delays or difficulties you may have encountered in our email correspondence. Our customer service team strives to provide prompt and efficient responses, and we apologize for any shortcomings in this area. We take your feedback seriously and will address this matter internally to improve our response times and communication. We genuinely appreciate your feedback and will utilize it to enhance our services and avoid similar situations in the future. While we understand your disappointment, we hope you will reconsider and give us another opportunity to provide you with the seamless and reliable car rental experience you deserve. Best regards, Rachel from Wisecars

Horrible!

Had my first car canceled because THEIR system received it late. Tried to reorder another one which had been hundreds of dollars more. Had to fix that last booking because they put in the wrong dates.

anecine123

4 years ago

Canceled reservation

Be careful with this one. Great price but they cancelled last minute leaving us high and dry

emma june L

4 years ago

Super quick and easy to use

Normally I’m reluctant to rent a car through an app but they made it so easy. In just a few minutes I was able to get a great car at a great price. It even beat those aggregate sites. Will definitely use again in the future.

RyanElward

4 years ago

Excellent source for car rental

I’ve recently used Wisecars for my last couple rentals and it has been a great experience. The rates are well below others and their service has been too notch. I couldn’t be happier with my experience.

Rizzo80

4 years ago

Excellent Service and Website

Really easy to use, I would recommend this service and App to everyone. One stop shop for all car rentals.

JCesar Najera

4 years ago

Amazing

Great customer service you guys rock!!

Jillybeen007

4 years ago

Excellent Experience both using, booking and canceling!

I‘ve used Wisecars in 2021 to rent a car in Phoenix, Arizona. Everything worked absolute seamlessly. I even had to cancel one booking due to a change of date which worked without any problems. I just booked a rental car thorough Wisecars again for our 2022 summer vacation. They are not only competitively priced, but are extremely professional and I can highly recommend them.

App user 006

4 years ago

Slick

Super easy to use and found me a great rate!

WildcatinIA

4 years ago

Great so Far!!

So far I have booked the rental.
The app was seamless

It was $230 less than other travel sites for the same 7 days at the same agency.

I will update in 2 weeks when the trip is over

Carr Derr

4 years ago

Great Deals, App Easy to Use

I have now used Wisecars twice and found great deals, better than other rental car websites. I have done many comparisons. The app is easy to use & offers many choices. I have save a lot of money. And when I pick up the car, I have had no problems; just show them “my rental” on the app.

MCMoller103

4 years ago

Car Rentals

I rent many cars in Hawaii and always compare prices from the various car rental websites prior to booking. Wisecars always has the best prices. Their booking process is quick and easy. Further, their staff are available to assist with modifying reservations. Highly recommend!

Quito23

4 years ago

Worst car rental company

When I showed up, my credit card name didn’t match my new married name that the car was reserved under. Because it was different last names, the car rental company said I didn’t qualify for the rental without a credit card in my legal name. When I called support to have the name changed on the reservation they said they couldn’t change it because I was past my pick up time. After 36 minutes on the phone with Wisecars, they hung up on me. I had to complete a new booking and pay for everything again. Now they say I am considered a no show for my rental because I didn’t have the proper credit card name. It is ridiculous. Read the fine print. Don’t pay in advanced.

Tinkalnm

4 years ago

Response from developer

Hello! Unfortunately, car rental suppliers have very strict terms. This means that the main driver has to present a credit card and a full valid physical driver licence and any other documentation with the same matching name- otherwise the car rental company can not be sure who they are renting the vehicle to. We highlight this information multiple times during booking and therefore, we unfortunately can not request a refund from the supplier. Regards, Rachel from Wisecars

Rental cars made easy

Wise cars is great!

rental made easy

4 years ago

Fast service

It was a fast and convenient way to rent cars, fast response and great customer service!

ojhernandez

4 years ago

Easy to use

The app is quite good. Great interface. A little challenging dealing with customer support when I was in Europe and they are San Fran company. But otherwise, very smooth sailing.

txb3000

4 years ago

Super Easy to Use

Just booked with the app and it was super easy to use with the lowest prices over any other car rental travel app! Was able to find the kind of car I wanted for a Hawaii vacation at the lowest price! Added plus that the booking confirmation comes with simple instructions on pickup and drop off

jpayraz

4 years ago

Best price! Easy to use!

Booked our car rental for Hawaii and let me tell you, we looked at ten plus vendors and booking with Wisecars was the lowest and easiest! Super satisfied! Thanks Wisecars!

JT22445987LOVE

4 years ago

Quick and Easy…Again

After checking several other places, I again booked my rental at Wisecars. It’s just so easy and the price is right.

michaeldavidbeck

4 years ago

Easy

Using Wisecar was great - I’d definitely use it again for my next trip. I saved a ton of money from the other options available and the app was easy to use and I received a confirmation right away.

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