Difficult to cancel subscription
Do not recommend
No value for the dollar
This app has content that is not terribly helpful. Most of the information presented is generic and available for free in many other locations. And like most other apps of this nature, the subscription renewal pricing jumps dramatically making the already poor value boarder on predatory.
Rubbish
What a waste of money. Paying for nothing. Do not buy this app. It does absolutely nothing for £45. I would like my money back.
App is ok- cancelling is Not
Had the app, didn’t use it, tried to cancel my subscription and had to cancel my credit card to get the charge requests to stop.
Frauds
I don’t even know how but I have been charged $310 for an app I didn’t know I had!
Good when it works
I really like the lesson plan they give you and how personalized it is, it was actually really helping me and I like that they break it down into short and sweet lessons so it doesn’t feel like you need to take a long time to make progress towards self help. However today no matter what I did my next lesson wouldn’t unlock after completing the previous one so after trying a couple different things I tried logging out and logging back in. Now I can’t even log into my account, which is doubly frustrating since I spent money on this app.
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Terrible UX and Customer service
App was awful to use and very confusing, when I tried to cancel due to not being able to use the app as I was in hospital, their customer service, which was definitely AI, tried to sell me more products rather than actually help.
Scam!!!!
App absolutely waste of money. First payment trail to take my money twice. Next month took 40$ without subscription.
I have lost 50$ and the have my bank details. I had to cancel the card.
I wish I had read the reviews. I am soooo upset. Do no buy this app!!!!
I have lost 50$ and the have my bank details. I had to cancel the card.
I wish I had read the reviews. I am soooo upset. Do no buy this app!!!!
Waste of money
This “plan” advertised for ADHD is an app that requires hours of reading something you could have asked AI for and a few other things that are absolutely not worth paying and exorbitant amount for monthly. Not all of the “tips” are even relevant to ADHD specifically. Beware - the monthly renewal is automatic unless you unsubscribe and customer service will refuse to refund you. I call that a SCAM.
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The blessing of other peoples expertise
This Wisey app is spectacular in its ease of navigation and practical and pragmatic (and quite obviously intuitive) thought-provoking questions and guidance. I am loving it and I’ve only done the first 15 minutes and already it has proven to have touched me really deeply where I did not think there was any help. I’m grateful for this companies rollout of suggestions and mindfulness for how to create the space in my head and heart to actually make a commitment to myself in order to grow and be a better everything.
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Money grab
The app is not what was advertised in the ad, there is more work involved in it then advertised. Their money back guarantee is false, they want you to use it for at least a 14 day streak and send screen shots according to one rep and the next rep tells you there is no refunds or exchanges. Upon registering they automatically charged me an additional $1 separately which looks like it would be their biweekly $1 a week plan which I was offered when trying to get a refund. Stay away. Save your money back
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Completely dissatisfied.
I signed up through an Instagram advertisement that promoted a heavily discounted 4-week trial. I was not aware that the subscription would automatically continue, and the following month Wisey charged nearly AUD $120 from my account.
I contacted support and explained that I had never actually used the software, but they still insisted on charging me. After extensive back-and-forth, they only agreed to refund 50% of the charge.
Based on my experience, the advertising and subscription process was not transparent, and customer service was not helpful. I would not recommend this service and would advise others to be very careful before signing up.
I contacted support and explained that I had never actually used the software, but they still insisted on charging me. After extensive back-and-forth, they only agreed to refund 50% of the charge.
Based on my experience, the advertising and subscription process was not transparent, and customer service was not helpful. I would not recommend this service and would advise others to be very careful before signing up.
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You changed my life.
Thank you so much, I seriously love you guys!
Deceptive billing and unauthorized charges
100% scam. AVOID! App will ask you for an e book and won’t clarify that it’s $45 dollar on recurring monthly basis. Con artists and deceptive billing. It does NOT state what the cost is!
Do not download
The app closes automatically after a while. It annoys you so much because you ll have to open the app literally 10 times before you can finish reading one article. Trust me, do not fall for this please, there are other way you can help yourself. This one is a scam.
ILLEGAL Subscription Trap – Breach of Australian Consumer Law Section 18
I am currently preparing a formal complaint to the ACCC regarding this app‘s illegal subscription practices.
What this app does：
Subscribing is fast and easy, but cancellation is not possible directly in the app at all – you MUST go through customer service via email. This is a classic ”subscription trap“ that the ACCC is actively targeting. Additionally, key terms about auto-renewal are hidden in fine print.
Violation of Australian Consumer Law – Section 18：
Section 18 of the Australian Consumer Law (ACL) prohibits conduct that is misleading or deceptive. Concealing cancellation options and making users jump through hoops to exit a subscription is explicitly recognised by the ACCC as misleading conduct that violates Section 18.
ACCC enforcement action ongoing：
The ACCC has already filed cases against major companies for identical behaviour. In 2025, the ACCC sued Microsoft for hiding a cheaper subscription option behind the cancellation process affecting approximately 2.7 million Australians. The ACCC has also sued HelloFresh and Youfoodz for making cancellations impossible without calling customer service, impacting over 100,000 consumers. The ACCC has sued multiple companies for subscription cancellation traps.
Penalties are severe：
From 28 March 2026, maximum penalties for ACL breaches have increased significantly – up to $100 million per contravention for corporations, plus mandatory consumer redress and compliance programs.
Dark patterns are a 2026-27 enforcement priority：
The ACCC has confirmed that manipulative practices in digital markets, including subscription traps and dark patterns, are a core enforcement priority for 2026-27. The regulator has stated that interface designs that manipulate consumer behaviour and unfairly impact consumer choice are squarely in its crosshairs.
If you are an Australian user：
Screenshot your subscription page and cancellation attempts immediately. If you have been charged after attempting to cancel, file a consumer complaint with the ACCC. I will be filing mine shortly.
Wisey: I expect this to be rectified. Otherwise, the ACCC will hear from me.
What this app does：
Subscribing is fast and easy, but cancellation is not possible directly in the app at all – you MUST go through customer service via email. This is a classic ”subscription trap“ that the ACCC is actively targeting. Additionally, key terms about auto-renewal are hidden in fine print.
Violation of Australian Consumer Law – Section 18：
Section 18 of the Australian Consumer Law (ACL) prohibits conduct that is misleading or deceptive. Concealing cancellation options and making users jump through hoops to exit a subscription is explicitly recognised by the ACCC as misleading conduct that violates Section 18.
ACCC enforcement action ongoing：
The ACCC has already filed cases against major companies for identical behaviour. In 2025, the ACCC sued Microsoft for hiding a cheaper subscription option behind the cancellation process affecting approximately 2.7 million Australians. The ACCC has also sued HelloFresh and Youfoodz for making cancellations impossible without calling customer service, impacting over 100,000 consumers. The ACCC has sued multiple companies for subscription cancellation traps.
Penalties are severe：
From 28 March 2026, maximum penalties for ACL breaches have increased significantly – up to $100 million per contravention for corporations, plus mandatory consumer redress and compliance programs.
Dark patterns are a 2026-27 enforcement priority：
The ACCC has confirmed that manipulative practices in digital markets, including subscription traps and dark patterns, are a core enforcement priority for 2026-27. The regulator has stated that interface designs that manipulate consumer behaviour and unfairly impact consumer choice are squarely in its crosshairs.
If you are an Australian user：
Screenshot your subscription page and cancellation attempts immediately. If you have been charged after attempting to cancel, file a consumer complaint with the ACCC. I will be filing mine shortly.
Wisey: I expect this to be rectified. Otherwise, the ACCC will hear from me.
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Listen to the warnings
I agreed to around a $10 one time fee for a 28-day plan. Nowhere was it made plain that there would be automatic or additional charges beyond a 28-day plan. Now suddenly I’m slapped with a $50 fee for an app that wasn’t working for me, and all support said when I asked for a refund was “you agreed to be charged the $50, but don’t worry we’ve now canceled your subscription so you won’t be billed anymore!”. I agreed to $10. I was fine with being out $10 for a program I was uncertain of. So if you are also debating, DON’T try this app unless you have plenty of expendable income, because they will hide the subscription fees and then turn around and tell you that you should have read more carefully. I literally never leave reviews but $50 PER MONTH is ridiculous.
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Feel like a scammer
I accidentally signed up for this app, they charged my card four times and sent me two brochures with the information which is easily accessible on the google. On my request to have a refund immediately after the purchase I’ve got a denying email. Highly not recommended app.
A little confused
I am not sure how this process works but I think the first part is something I do every day and is updated upon completion and I am not repeating the same thing?
I hope I am correct in that thinking?
So I will proceed with that in mind.
I do like the concept of adapting a new thought process to how I perceive tackling tasks, that is useful for how my brain works.
I hope I am correct in that thinking?
So I will proceed with that in mind.
I do like the concept of adapting a new thought process to how I perceive tackling tasks, that is useful for how my brain works.
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Got my ADHD attention
Early into the app - it is making sense to me - I do not feel alone - I feel hopeful .
