These lights are maddening!
I have a lot of these lights in my studio. Price is decent and they look good. But……they do NOT consistently stay connected. And it doesn’t matter how far, or close, to the router they are. I have lights that have stopped turning on for weeks and out of no where turn on. Other lights will simply no longer connect and the only way they work is if I manually turn them on/off.
Right now I have lights in one room that once they are on will NOT connect to app anymore and therefore will not turn off unless I unplug them. but they are in the ceiling so that is a pain.
And while the developer is usually quick to respond to help via the app, the trouble shooting steps are ridiculous.
My advice is if you want to have wifi lights go with another brand. I’ll be switching the majority of mine out soon because I’m sick of them not working.
Right now I have lights in one room that once they are on will NOT connect to app anymore and therefore will not turn off unless I unplug them. but they are in the ceiling so that is a pain.
And while the developer is usually quick to respond to help via the app, the trouble shooting steps are ridiculous.
My advice is if you want to have wifi lights go with another brand. I’ll be switching the majority of mine out soon because I’m sick of them not working.
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Trash app but your only choice for wiz
I’m not sure how many years it has been since Phillips purchased Wiz, but it’s clear that prioritizing compatibility and functionality has always been last. Whether it’s shortcuts failing for no reason, a total lack of ability to integrate with the apple “home” app, or a total lack of security for the bulbs on your local network, this app seems great until you discover its numerous years long bugs! Hue app came first and was a way more robust product, and this festering garbage heap still lacks features the first Hue product had for years. I could write an app myself and it wouldn’t have been half this poorly thought out and executed. Terrible.
Edit: recently had a power outage, 25 out of the 30 bulbs I have will not reconnect. I am out almost $700 worth of hardware not even counting the cost of labor of trying to reinstall these. It seems like Phillips is trying to set themselves up for class action lawsuit.
Edit: recently had a power outage, 25 out of the 30 bulbs I have will not reconnect. I am out almost $700 worth of hardware not even counting the cost of labor of trying to reinstall these. It seems like Phillips is trying to set themselves up for class action lawsuit.
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Simple and works well, but…
Simple and easy to use although horizontally scrolling to access rooms isn’t the greatest user experience. In need of some simple UI improvements / options, but mostly OK and has worked consistently since setup.
There is a v2 of the app and unfortunately the reviews for it are abysmal. If you decide to remain on the legacy app you are punished each and every time you open the app by having to bypass their popup message urging you to switch to v2. Additionally if you switch to v2 and decide to switch back all your data will be gone and you’ll have to re set up everything. Insultingly bad user experience. Otherwise this is a solid 4 star app in need of only minor tweaks.
There are vague replies to poor reviews of v2 suggesting fixes or improvements are coming soon but without knowing for sure when those will happen or if they will work… I will continue to use v1 legacy begrudgingly.
There is a v2 of the app and unfortunately the reviews for it are abysmal. If you decide to remain on the legacy app you are punished each and every time you open the app by having to bypass their popup message urging you to switch to v2. Additionally if you switch to v2 and decide to switch back all your data will be gone and you’ll have to re set up everything. Insultingly bad user experience. Otherwise this is a solid 4 star app in need of only minor tweaks.
There are vague replies to poor reviews of v2 suggesting fixes or improvements are coming soon but without knowing for sure when those will happen or if they will work… I will continue to use v1 legacy begrudgingly.
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It's ok on the old version
I have never migrated to the new version but it seems like there are more negative reviews from people using the newer version. I do have issues every now and then with bulbs dropping a signal and having to repair, but that's usually it. and one other issue I've noticed is that the app does not adjust for daylight savings time. So I usually have to go in and adjust the time frames for the outdoor bulbs I have on a schedule, so that's just a little bit annoying. I have the same issue as others where the App will tell me I'm not connected to the correct Wi-Fi, but if I opt to pair manually it usually works for me. The bulbs themselves are amazing, I am super picky about lighting, so I love being able to adjust the Tone, brightness, and literally every color in the rainbow! The app could use some work though, it would be nice if things worked a little smoother and the signal wasn't dropped as frequently. I understand the bulbs are a newer concept, so it probably just takes some time to perfect this kind of application but I hope they work out the bugs because they'll definitely get an update of five stars from me if they do!
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Major Connectivity Issues
I loved the idea of creating custom colors for my lights with the changing of the seasons/holidays. I am using the light bulbs in my Coach lights and porch light. Unfortunately, there are major connectivity issues…in that one or more bulbs is regularly unable to connect to the app, therefore not turning on or not shutting off. It’s never the same bulb. The issue likes to randomly rotate between my 4 light bulbs. How often is this happening? Every other day. Every other day one or more bulbs won’t turn on/off. The app says the bulbs can’t connect to the wifi. I have to manually unscrew and rescrew the bulb back in and like magic, connectivity is restored.
The reason I purchased these bulbs was so that I could have my exterior lights turn on/off with a set schedule. Because of the crappy app, I never know when all 4 of my lights will actually work. On the rare day that all of them actually turn on, it’s not guaranteed they will stay that way. I’ve gone outside an hour later and one of the lights will be off. It’s infuriating. There’s no reason for the excuse of a weak wifi signal. I have a wifi booster in my garage.
My advice to you is to find smart bulbs that do not use the Wiz app. It’s nothing but a joke.
The reason I purchased these bulbs was so that I could have my exterior lights turn on/off with a set schedule. Because of the crappy app, I never know when all 4 of my lights will actually work. On the rare day that all of them actually turn on, it’s not guaranteed they will stay that way. I’ve gone outside an hour later and one of the lights will be off. It’s infuriating. There’s no reason for the excuse of a weak wifi signal. I have a wifi booster in my garage.
My advice to you is to find smart bulbs that do not use the Wiz app. It’s nothing but a joke.
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Make the app available for MAC desktop
I’ve created shortcuts for my lights around the house. Didn’t realize the hoops I’d be going through, just to be able to turn on lights. Shouldn’t be this way. Philips light bulbs have you using this app. Fine, but if u want to try and use your MAC, this app isn’t available in the Apple App Store for your MAC. So don’t start making shortcuts later to find out, you won’t be able to use them because this app is only compatible on your iPhone or iPad. Everything else is cool, but for this MAJOR reason alone, my rating is a 1 star. Another thing about these colored bulbs, if this is a Hue Philips product, why can’t I use the Hue Philips app to turn these bulbs on? Why do I have to download another app like Wiz that doesn’t even have the Hue Philips name attached to it? I don’t like having to download a 2nd app to turn these bulbs on. I have the led Hue Philips strip. I thought their app would turn these bulbs on. They don’t. Too much money spent for all these hoops.
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Wiz bulbs
I had a terrible time trying to get my Wiz bulbs reconnected to the internet, but finally succeeded tonight. The problem started when our internet went out about a month ago. We ended getting a new modem. But the bulbs were no longer connected to the internet. You have no instructions for what to do in this case. You have videos on how to connect bulbs, but not how to reconnect. I had to figure that out on my own. To do this, I had to add the lights back to each room, and had to pair them once again to the internet, which I did manually. Please make a video for this. I am sure I am not the only one who has experienced this frustration.
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Not going to migrate
I just read a good portion of the reviews for your V2 app and given that out of well over 500 reviews, the average is less than one star I will definitely not be upgrading if you can even call it that! Not only are there, tons of complaints that either it doesn’t work with Apple, or just doesn’t connect at all after changing to the new app, but when I was reading the various options within my current apps settings for version two there were literally many typos in the instructions which leads me to believe that either the same people that developed the app and caused many bugs wrote the instructions or quality control is not the main purpose. I will definitely not be upgrading/migrating!! I also doubt I will receive developer feedback to this review.
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V2 is trash
Their new app is absolute dog shhh. Just from the screenshots alone it looks like it was made for a early 2000s iPod or worst yet a mp3 player. I don’t know who had the artistic liberties in the development of their new app but they should be fired. We love simplicity and clean lines. I don’t want to manage my lights from an app that looks like an app in one of those kids learning laptops, thanks but I’ll stick with this clean and elegant version of your app until you come to your senses.
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Trash app but your only choice for wiz
I’m not sure how many years it has been since Phillips purchased Wiz, but it’s clear that prioritizing compatibility and functionality has always been last. Whether it’s shortcuts failing for no reason, a total lack of ability to integrate with the apple “home” app, or a total lack of security for the bulbs on your local network, this app seems great until you discover its numerous years long bugs! Hue app came first and was a way more robust product, and this festering garbage heap still lacks features the first Hue product had for years. I could write an app myself and it wouldn’t have been half this poorly thought out and executed. Terrible.
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Dark Mode
It would be great if the app had a dark mode. I’ve got my lights dimmed before bed, but the app (being white) is brighter than the light bulb! Update: thanks for the response. It would be helpful to also create “favorite” buttons separate from the menu so I don't have to scroll through the menu choices every time. Update: When setting the scheduled light color changes, it would be nice to allow for a 15-30 second transition period. When the light flips from say 2300 to daylight at the set time, it’s kind of annoying. But a transition period would be nice.
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I am extremely unhappy set up is horrible
Thus app is not ready for prime time and is extremely buggy and archaic to set up Philips bulbs. Very poor integration with Philips wiz enabled bulbs.
One problem is when I click on wiz help when wiz can not configure a bulb - there is no way to get out of wiz help unless I completely shut down my iPhone and reboot. Because when i try to close and then re open wiz app from my iPhone when I. Help it just takes me back to the wiz help menu. Only to use wiz again is to reboot the iPhone. There is no clickable link to get out if help.
The setup interface to find a wiz bulb is buggy and hardly ever works.
Another problem are Mac addresses of wiz/Philips bulbs. Philips does not print the Mac addresses on the bulb housing so the only way to find the MAC address is to set up the bulb first with the software and a Wi-Fi connection to the bulb. Impossible to do if one is using Mac filtering. Wiz did a horrible job integrating these bulbs with the software.
The setup and establishment of a Wi-Fi connection is a total pia philips and wiz need to make this seamless for the amount of money they charge for these bulbs. The help instructions are written horribly. Very disappointed after spending so much money in over a dozen Philips bulbs.
One problem is when I click on wiz help when wiz can not configure a bulb - there is no way to get out of wiz help unless I completely shut down my iPhone and reboot. Because when i try to close and then re open wiz app from my iPhone when I. Help it just takes me back to the wiz help menu. Only to use wiz again is to reboot the iPhone. There is no clickable link to get out if help.
The setup interface to find a wiz bulb is buggy and hardly ever works.
Another problem are Mac addresses of wiz/Philips bulbs. Philips does not print the Mac addresses on the bulb housing so the only way to find the MAC address is to set up the bulb first with the software and a Wi-Fi connection to the bulb. Impossible to do if one is using Mac filtering. Wiz did a horrible job integrating these bulbs with the software.
The setup and establishment of a Wi-Fi connection is a total pia philips and wiz need to make this seamless for the amount of money they charge for these bulbs. The help instructions are written horribly. Very disappointed after spending so much money in over a dozen Philips bulbs.
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great app! + feature request
This is a really great, life changing product. The simplicity, precision, customization, and cost-efficiency is second to none. My only feedback is that it would be REALLY great if you could customize the app color background (like the light & dark appearance settings on iPhone, but have it automatically change based on time of day, or sync to the dimmer level). There’s no fun in having your lighting set to a perfect dim mood… then opening the app to make an adjustment and being blinded by the bright white background. Other than that caveat, I highly recommend the Wiz lights & app!
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Request more flexibility
For the most part, I am enjoying the Wiz app and it’s control over my lighting. I have been using the Wiz app and bulbs in my house for over a year, mostly confined to one room, but I recently expanded to several more rooms. I set up different color scenes for different occasions, moods or times of day, in different rooms. It’s extremely useful having scenes connected through Alexa.
I do wish to see more functionality added to the app though. Mostly through the control of color selection. I would like to be able to establish my own color combinations, e.g. ocean cycles through preset blues, I would like to cycle through colors that I choose. I would also like to see better organization within the scenes tab. I have multiple scenes established for multiple rooms. Scrolling through the list gets cumbersome when using the app searching for a specific room and scene. Maybe be able to collapse a room within the list? I would also like to group multiple rooms into a scene. For example, I would like to be able set a scene across multiple rooms at once.
I do wish to see more functionality added to the app though. Mostly through the control of color selection. I would like to be able to establish my own color combinations, e.g. ocean cycles through preset blues, I would like to cycle through colors that I choose. I would also like to see better organization within the scenes tab. I have multiple scenes established for multiple rooms. Scrolling through the list gets cumbersome when using the app searching for a specific room and scene. Maybe be able to collapse a room within the list? I would also like to group multiple rooms into a scene. For example, I would like to be able set a scene across multiple rooms at once.
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Can’t connect Siri.
Do everything the app and the instructions tell me to do and it just keeps telling me that it can’t find any devices. I restart everything and try again and still nothing. That’s why I got it. And I can’t use the voice command. And yes, it says on the box and instructions that this bulb is voice activated. And when I look up the options the only bums it show are A19’s and I have an A21. Don’t see why that would matter if it says that works with Alexa and Siri.
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Cool concept. Poor execution
So I have a fan remote kit. My light socket is ALWAYS on and I usually control my light via the wiz app. This worked great for about a month. Now I use my remote. Because this app only sees the light 40% of the time now. I used to have a schedule set that would turn the light on. Worked better than an alarm clock. But now it won’t see it. I can open the app and leave it open. And I can watch the light connection come and go. One second giving me buttons to turn it on and off and change colors. Now I watch it go from options. To telling me to make sure my light is on and connected to WiFi
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Amazing app!
I see your adding Dark mode! Thank you! This app rocks and is easy to use and organize! However, most stores in my area (PNW) seem to suddenly stopped selling your Wiz bulbs. Where can we buy more? I have the Wiz - Phillips RGB true colors and they have worked flawlessly for over a year! The colors and intensity is amazing! I can actually make the color brown with them. I believe brown is a very difficult color for RGB LED bulbs to make based on my previous tests with other manufacturers. This is a great app and I hope you keep making more!
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Love the product but the app is terrible
Never write reviews ever but I’m very fed up with the app. I put circadian rhythms on once and now its stuck on that setting for every color (I turned the feature off in every setting possible). I shouldn’t have to reconfigure the bulb for every glitch. It’s also very slow to recognize the light when you open the app in a home with strong wifi. It doesn’t stay consistent with the last setting you had on either when you turn on the light. I know it’s not a malfunctioning bulb because I’ve had multiple bulbs in different homes and this is how it is.
Love the features and options this product has, but it needs a strong app to make that worth anything. Hopefully that comes over time
Love the features and options this product has, but it needs a strong app to make that worth anything. Hopefully that comes over time
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Trash bulbs and trash app.
Bulbs work fine for a week. Then stop working. The bulbs consistently have connectivity issues. I’ve tried unpairing and re pairing, changing WiFi settings, buying new bulbs and even bought a new WiFi modem and new router. Still the same old issues. The app will first state that one bulb isn’t connected to WiFi and the other one is but then will give me the option to turn the room on after a few seconds. I’ll turn on the room and request the lights to turn blue, for example. One light will turn a different color other than blue and the other one won’t even turn on. This isn’t a bulb specific issue, this happens with either bulb. I have their garbage bulbs in all rooms of my house and they have the same issue. I bought another set of Wiz bulbs and even those ones had issues out of the box. Sadly, they rarely update the app and their Alexa skill. Don’t rely on the possibly fake reviews posted on here. This is NOT a 4 star app and most certainly NOT a 4 star product. Anything with the Wiz logo should go straight from the factory to the landfill.
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Very disappointed
I got these for my birthday expecting a remote, but no. A app I have to download. Easy as pie right? No. The lights are stuck yellow and it tells me to manually get them to connect and they absolutely won’t! I have two pairs in my room and they won’t connect to either one of them. I think it’s a clear waste of money if they don’t even work, I’d rather lose the remote than throw a chair across the room.
Note: the instructions don’t tell you how to do this stuff and don’t come with an option of remote!
The lights don’t work whatsoever. I’ve tried everything and they don’t. Your company is garbage if you can’t give people an option of remote. Me and my dad are buying remote ones. Never using this again. Not even if I was dared 100 bucks.
Note: the instructions don’t tell you how to do this stuff and don’t come with an option of remote!
The lights don’t work whatsoever. I’ve tried everything and they don’t. Your company is garbage if you can’t give people an option of remote. Me and my dad are buying remote ones. Never using this again. Not even if I was dared 100 bucks.
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