Good Experience
Good app and smooth experience. The interface is easy to use, and overall I found it helpful. Looking forward to more improvements in future updates.
Omer
I had a great experience using the WoodenStreet app. The design is user-friendly, and I could easily find what I was looking for. The product descriptions are detailed with proper product pictures ,Dimensions etc and customer support was quick to respond. Delivery was on time, and the furniture quality exceeded my expectations. Definitely one of the best furniture shopping apps in India!
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So useful and user friendly app
Good website with great collections, wide variety to check the option and easy check out
Bad tech
They had a couple of good furniture designs at the store near our home, and the store manager asked me to create an account so we can check the entire online catalog. I created an account, only to see that they send your password back via email -in plaintext-!! I mean, who does that in today’s cybersecurity-sensitive age? Their person in charge of the app and tech needs to change. 3 stars for the unique designs.
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Worst furniture brand
I ordered a bedside table and after 4-5 hours i asked for just colour change of that table from brown to white . Just for the colour change i had to buy one more item from their site as you cannot exchange something of same price . Something expensive has to be given as order for exchange of item. After that the products assembly shows DIY
But these products and items are not possible to be arranged without some professional help . And if you want to get installation done they charge 500 extra for that . They just eat customer’s money and don’t respect it . Fraudsters and scammers
But these products and items are not possible to be arranged without some professional help . And if you want to get installation done they charge 500 extra for that . They just eat customer’s money and don’t respect it . Fraudsters and scammers
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Group of cheats
I have ordered 4 products in last 2 years. Every product is damaged and not aligned. Quality is worse where drawers will not close in winter. Bed alignment is extremely poor
The worst customer care where they will just say we can’t do anything. Carpenters come and do some patch work and one has to live with the defective product.
Never ever buy anything from wooden street
The worst customer care where they will just say we can’t do anything. Carpenters come and do some patch work and one has to live with the defective product.
Never ever buy anything from wooden street
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Product quality
Wooden Street ensures quality in every product. I have purchased a bed and a coffee table, and both are excellent!
The best part about this platform is that you get handcrafted furniture at reasonable prices. Loving my new furniture!
The best part about this platform is that you get handcrafted furniture at reasonable prices. Loving my new furniture!
Fantastic experience
From browsing to order confirmation, the entire experience was effortless. I’ll definitely be using the app again!
Very easy to use and good variety of furniture
* I was impressed by how easily I could track my order and delivery on the Wooden Street app. The notifications kept me informed throughout.
* Shopping for furniture online has never been this easy! The Wooden Street app has a great selection, and the checkout process is super smooth.
* No bugs, no glitches—just a perfect furniture shopping experience! The Wooden Street app is well-optimized and runs flawlessly.
* I love how intuitive the app is! Finding furniture, checking dimensions, and placing an order was a breeze.
* Shopping for furniture online has never been this easy! The Wooden Street app has a great selection, and the checkout process is super smooth.
* No bugs, no glitches—just a perfect furniture shopping experience! The Wooden Street app is well-optimized and runs flawlessly.
* I love how intuitive the app is! Finding furniture, checking dimensions, and placing an order was a breeze.
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Enducatee team is running this company
Store Managers are pathetic and useless. They do false promises but at times they dint help. Same goes for WoodenStreet as company. Their customer service is ridiculous, they close tickets without helping customers, and when asked they tell we didn’t see it clearly. WoodenStreet company stop making customers fool and additionally they should hire educated professionals at stores and in customer support team.
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Abysmal service
The product got delivered almost a week ago. Never got a call for installation. To reach their customer care is a nightmare. Once connection established, the guy promised that a message will be Sent to me regarding installation but did not receive any call or message, naada! They should be ashamed of themselves for providing such an unreliable , bordering on fraud service. The product is still not installed. If you can do anything about it, then great else plz rot!
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Register / login issue
When try to login I see message ‘ mobile number not registered’ ….While registering I see a message ‘email already registered’ but no option to login with email ….not sure if am missing anything
Fraud and fake
Beware guys. These guys will take the order and immediately assign it to production. Which will not change for indefinite time. When you call customer care for help they just say product failed the quality check and that’s why it is getting delayed. This will continue forever.
On asking for cancellation they will deny the cancelling the order or even taking any corrective measures.
So don’t waste your time, effort and money downloading or shopping on wooden street
On asking for cancellation they will deny the cancelling the order or even taking any corrective measures.
So don’t waste your time, effort and money downloading or shopping on wooden street
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Pathetic service. No one will respond to you
These people do not respond to you no matter what. You keep calling them begging them and asking them about your orders but they will always be later in delivery and once delivered, your problems have not resolved. You again have to go and bed for installation. They say it will be done in 24 to 48 hours but it’s a joke. They would make you wait days and weeks for everything. Customer support doesn’t know how to support. They don’t take your calls. The app does not allow ticket creation easily. Buying furniture is painful experience when you use wooden street.
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Worst quality products
I would NEVER recommend anybody to buy any product from wooden street, you will regret it. I bought a sofa set from this company and got the worst quality one. Their return/replacement policy is pathetic. Their customers service representatives doesn’t listen to us and are so arrogant. They are there just to loot the customers. Just don’t buy from here. You will find many other better places.
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Late deliveries and fake promises
So the HSR Bangalore sales person committed to us that as soon as our order will be ready it will be dispatched but it was a lie. Until their truck is full they won’t dispatch , waiting for ready product to be dispatched for last 8 days because their truck is not full. The store guy never picked our call post sale. It’s the experience which they sell which unfortunately is bad.
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Pathetic Service and Furniture
Absolutely pathetic furniture and customer service. I bought sheesham wood study table from wooden street and within 15 months the table is full of termites - I do not understand how can seasoned sheesham wood catch termite so easily.
Upon calling their customer service and visiting their store they just shrugged us off saying its not our fault and we do no take ANY warranty of our furniture post 1y. This is crazy - even the local furniture shops give services for 3-5 years.
I was a fool to buy all my furniture from woodenstreet, but would never be making a single purchase again, and urge everyone to not fall into their trap of T&Cs.
Upon calling their customer service and visiting their store they just shrugged us off saying its not our fault and we do no take ANY warranty of our furniture post 1y. This is crazy - even the local furniture shops give services for 3-5 years.
I was a fool to buy all my furniture from woodenstreet, but would never be making a single purchase again, and urge everyone to not fall into their trap of T&Cs.
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Pathetic Post Sales Service
Absolutely not recommended. Placed an order for a non-furniture wall decor product 10 days ago. This product info says “Ships in 2 days”, which has not happened yet. On contacting customer service on Chat on a week ago, they told me that the product is packed and I will get next shipping update on email. Next, 3 days ago, I was told the same status - this time on call, saying that the product will get shipped on same night or next morning. So far it hasn’t happened. Looks like customer service staff are trained to be liars.
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Waste of time & Money, Guys plz beware…
Friend plz don’t waste your time & money in this website they making fool of us & waste our time…
I ordered Frosty White Drawer They promise that they will deliver in 5 to 7 weeks it’s a very long period I didn’t see any other website taking this much of time but I bare that also but they didn’t deliver the product after 5 to 7 weeks, if I complain in their website means they simply replying that order in process,
They are making our amount rotation, if we pressure means they going to tell if we want means we can cancel the order, this is going to happen…
I ordered Frosty White Drawer They promise that they will deliver in 5 to 7 weeks it’s a very long period I didn’t see any other website taking this much of time but I bare that also but they didn’t deliver the product after 5 to 7 weeks, if I complain in their website means they simply replying that order in process,
They are making our amount rotation, if we pressure means they going to tell if we want means we can cancel the order, this is going to happen…
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Store are fine but online purchase experience are horrible
Some of the products, particularly floor lamps shown online are made of cheap engineered wood.
I also fell in trap of so called wood. Please refrain buying online directly. Instead, visit store and see and feel. They don’t have policy for refund or return.
Regret the fact that I trusted online image. Was happy customer till now when I purchased TV unit and bed.
Now, I m left with no option to approach consumer redressal forum, as they openly denied replacement of cheap floor lamp made of engineered wood. Whats more edges polish were worn off.
Their support team is just too arrogant to support and accept the fact that product delivered was damaged
I also fell in trap of so called wood. Please refrain buying online directly. Instead, visit store and see and feel. They don’t have policy for refund or return.
Regret the fact that I trusted online image. Was happy customer till now when I purchased TV unit and bed.
Now, I m left with no option to approach consumer redressal forum, as they openly denied replacement of cheap floor lamp made of engineered wood. Whats more edges polish were worn off.
Their support team is just too arrogant to support and accept the fact that product delivered was damaged
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