UNHAPPY
I tried using a picture to search option and ended up getting way too ridiculously frustrated with the apps function to even find out if it was available. Then, when I reached out to them about an issue..no response. Now I see a charge for this month when I have already cancelled my service! So, in summation,
User friendliness: terrible
Customer service: awful.
I wish my experience had been different because I utilize research apps and information on a daily basis so I’m hoping in the future it might change and become a useful tool with effective communication.
User friendliness: terrible
Customer service: awful.
I wish my experience had been different because I utilize research apps and information on a daily basis so I’m hoping in the future it might change and become a useful tool with effective communication.
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Response from developer
Hi there, Oh no! We're happy to help out with any frustrations you've had using WorthPoint. Please feel free to contact us at support@WorthPoint.com.
WORTHLESS! !
I thought I was getting a free seven day subscription, yet I was charged!! not only that, I tried to have the app identify several pieces of jewelry, which are pretty common and Google lens picked up with no problems and 100% accuracy. The WorthPoint app didn’t pick up a single one. DO NOT SPEND YOUR MONEY ON THIS WORTHLESS APP!!!!
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Subscription Fraud
Paid to upgrade my subscription and they took my money but did not upgrade my account. 🤬
Purchase pending over a week, still no service.
Signed up through the App Store, no service and cannot request a refund until it finishes pending someday. Five days later nothing..
The content is great - the app is not
Once upon a time this app was great, It has the Resources in the data base. Unfortunately, they upgraded it. Now it will never remember me once I just move screens, even if I set up biometrics. When you the try to log in the first try says you’ve tried too many times, then you are locked out until you can get them to unlock it. You will be paid full service customer and the app will tell you to upgrade to see the full scope of the item and the prices. When you log in it blocks you as if they hold the Kroger to Fort Knox , then I could not copy and paste as I could in the past . Last defaults seem counter intuitive. I wish this high cost would go into making it accessible to paid members. I have no problem using the free version with limited intel , but once you pay, you can’t even get into the app. Frustrating! I miss the app I enjoyed so much.
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Response from developer
That sounds super frustrating. There should be some alleviation to the issues now. Of not, please don't hesitate to contact us at support@WorthPoint.com for assistance and feedback. Thanks!
