Review update - excellent customer service
Apparently my phone was the issue. I have a iPhone 12+ pro max that gets a (408) error, failed to load streaming. After about a month of continuous support and troubleshooting with customer service and they even sent me a new unit no charge. I was convinced it was not my phone until I tried the same process on an iPhone 13. This worked no, issue. I want to thank Liya, the customer service agent who has been extremely patient and responsive during the process. I give 5 stars and please disregard my 1 star rating above.
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Response from developer
Thank you for your feedback, and we’re very sorry for the inconvenience caused. To help us look into this further, could you please let us know your phone model and the operating system version.
Load streaming error
Camera works and connects to phone easily, but doesn’t load streaming through app. Troubleshooting and replacing with new same-type camera has been unsuccessful.
Response from developer
Thank you for your feedback, and we’re very sorry for the inconvenience caused. To help us look into this further, could you please let us know your phone model and the operating system version.
