Wyze User Reviews

What users say

Top reviews

Not recording

Missed events. Force for 12 seconds and stops.

Pretty stupid

The “events” will record every single leaf getting blown by, every car that passes, but not people dumping trash in your yard or robbing your car. It’s like it knows to not record the actual crimes happening. Then you go to check the sd card and it’s “not formatted” even though it was a day ago. Ridiculous
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Have to start over

On the latest update I am shut out of my three camera system and have to start over setting everything up. Not a nice way to treat a customer who WAS thinking of ordering more stuff.

Modest App —Screwy Company

I’ve been using Wyze cameras for three or four years now, and while they are great quality, full of potential features, inexpensive, and easy to install, the mobile app is difficult to navigate, sometimes suffers bugs, and subjects me to relentless bait and switch up selling by Wyze. My 2 original cameras are now essentially worthless because Wyze wanted to start charging me for saving the recordings on the built-in memory card. Problems with bugs occasionally surface. For a while, I’d get notifications of motion, but the video was not viewable. Then suddenly the other day, my cameras stopped recording events at night between midnight and 6 AM, and I still haven’t figured out why. I would give these cameras and the Software of four or five out of five stars, if the company had simply continued providing the features that existed when I bought the cameras.
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Never pulls up when I need it

Every time I go to pull up my camera, it malfunctions. It’s not my service, we have great WiFi. It’ll send me a notification and then when I try to pull up the live stream, it says error

Needs help

Keeps going offline for no reason

Shuts off

My device shuts off when I go to talk

1 star

I have to get a new android phone as I can’t get the new app. 👎

Awesome purchase !

Definitely recommend !

Rarely works correctly

I’m sure it would work great if I paid for it, but 7 years ago the perk was it was FREE!! NO SUBSCRIPTION!

Faithful customer

I love the camera’s but the tech support is not there and lately connectivity has been an issue for me.

Uso Amazon no Brasil

Simplesmente a skill não aparece para baixar na conta Amazon do Brasil. Uma vergonha, uma tristeza para quem trouxe as câmeras de fora e gostaria de ver as imagens na Alexa.

Could be smarter

Often frustrated by changes made to the Wyze cam app and now the web viewer. It drives us nuts as it seems to be ip not browser session based so two computers can't watch different cameras without it turning to mush. Wyze need to roll out a feedback and suggestion system to help them swat the bugs. Hopefully that's what this will become.
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Pan cam

Won’t reset. And customer service is weak weak weak

Will not stay connected

This new app will not stay connected to Bluetooth. I have to reset it each time

Disappointed

Too expensive n doesn’t work right

Holy aggressive

Anything you click is "upgrade", cannot even look at your camera feed without being nagged to pay.

Wyze has gotten worse

It’s gotten worse, I’ve had Wyze since it came out, in the beginning it was good, now it’s always freezing or the cameras go on privacy mode. I’m tired of it. I’m definitely going to be looking into getting different cameras somewhere else. I’m not going to keep paying for monthly subscription and my cameras dont work
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Was better

3 Star.. now can’t leave a iPad on and expect this app will still be playing or on.. Constant disconnect now after sometime. It’s not the iPad either.. or settings.. or WiFi.
It’s just this app has changed and in my opinion.. being limited by them

Issues

Having a lot of issues with wyze working with my astound/eero setup.