Security and BTC return
Buggy, unable to approve a transaction
Incompetent app
Não me responde o suporte não consigo entrar na minha conta
Bigger scammers
Strict Kyc
Response from developer
We apologize for the difficulties you faced during the account opening process. Your feedback is important to us, and we are committed to enhancing our service. Please provide more details at support@xapo.com so we can resolve your concerns.
Xapo closed account and kept my money
Shocking
Great Bank with a wide range of investment options
Response from developer
We appreciate your kind words about our investment options and user experience! Your encouragement motivates us to continue delivering the best service.
Jeanne
Response from developer
Nous comprenons votre frustration concernant les frais et les limitations de virement. Votre retour est essentiel pour nous améliorer. N'hésitez pas à utiliser les options de support dans l'application pour obtenir de l'aide.
La peor experiencia bancaria que he tenido
La falta de transparencia y la absoluta indiferencia hacia los problemas de sus clientes es inaceptable. He intentado contactar al servicio de atención al cliente en múltiples ocasiones, pero solo recibo respuestas vagas y sin ningún compromiso real de resolver mi situación. Es una vergüenza que una entidad financiera trate a sus clientes de esta manera.
Según las leyes de la Comisión de Servicios Financieros de Gibraltar, Xapo Bank debería actuar de manera justa y diligente, pero han fallado miserablemente en cumplir con estos principios. Si no reciben mi dinero, me veré obligado a tomar medidas legales contra ellos.
No confíen en Xapo Bank. Su servicio es pésimo y su gestión de fondos es extremadamente negligente. Manténganse alejados de esta app si valoran su dinero y su tranquilidad.
Usuario: Martín Cruz Alós
Response from developer
Lamentamos profundamente la situación que has experimentado. Entendemos tu frustración por la la demora en el reembolso. Tu retroalimentación es crucial para mejorar. Por favor, contáctanos a talktous@xapo.com o través de la app para una asistencia inmediata.
Total scam
Response from developer
We're truly sorry for the login issues and account block. We understand your frustration. Your feedback is crucial for us to improve. Please reach out through the app or at talktous@xapo.com for immediate assistance.
Xapo is revolution!
Response from developer
Thanks a lot for your stars. Feel free to reach out to us at talktous@xapo.com to tell more about your experience. We'd love to hear what you've to say! Best Regards!
Awful bank
Response from developer
For assistance with a particular transfer, please reach out to us at talktous@xapo.com.
Fraud agency YouTube has been exposed.
Response from developer
We're excited for you to explore investing in digital assets with us! Thank you for your support!
Best Friendly Crypto-Fiat Bank EVER!!
Dr. JRGG
PZR MEX
Response from developer
We truly appreciate your kind words and are delighted to hear about your positive experiences with using Xapo Bank, enjoying the convenience of our app, Visa Card, and the excellent assistance provided by Mariana. Thank you for taking the time to share your feedback!
感谢你们的工作
Response from developer
感谢您的支持和宝贵反馈，我们将努力不懈地持续改进，保证为用户提供更优质的服务体验！祝您使用愉快！
Stay away from this bank
Response from developer
We understand your frustration and apologize for the inconvenience you've faced. Please reach out to our support team at talktous@xapo.com so we can investigate and address your concerns promptly. Your experience is important to us, and we want to make things right for you.
Money not received
Very poor bank
Response from developer
We are truly sorry for the frustrating experience you've had. Your concerns are important to us, and we would like to help resolve them. Please consider reaching out to our support team at talktous@xapo.com, who are available to assist you further and explore how we can improve your experience.
