Xero Accounting for business User Reviews

Customer Experience

Positive experience34.3% of reviews
Neutral11.2% of reviews
Negative experience54.5% of reviews

~ Based on 510 written reviews from the US App Store.

What users say

Is Xero Accounting for business Safe?

Xero Accounting for business appears safe based on user ratings. AppsHunter Safety Score for Xero Accounting for business is 92/100.

This assessment is based on 1,646 user ratings, with an App Store average of 4.6/5.

Safety Analysis

91.9% of ratings point to a safe experience
2.1% of ratings suggest some concerns
6.0% of ratings point to a risky experience

~ Based on 1,646 App Store ratings for Xero Accounting for business.

Is Xero Accounting for business Legit?

Xero Accounting for business appears to be a legitimate app. AppsHunter Legitimacy Score for Xero Accounting for business is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Charges after cancellation scam

This app is trash

Great app but major bugs

The app is definitely helpful and mostly good to use when it comes to writing up invoices and keep track of business expenses. But the actual app it self crashes way too much freezes up while in use. I’ll be considering other accounting options if this continues.

Great and gets better all the time

Ben using zero for a lot of years and the app is handy for sending invoices went out and about and have just started testing and using Jax which was pretty good at finding an invoice I wanted to duplicate and then get it ready to send so that’s a nice new tool that I’m sure I’ll be using more of

Authenticator never works

Why do you even say there’s push notifications when they literally never work on any device. I complained nine months ago and was assured this would be fixed and yet the same issue continues.
Logging in continues to be a battle every single time.

Small business god send

Mobile. Easy and reassures clients. Great app.

Macs tint

happy with this app had some trouble with it but back up and running again 😀👍

Makes it easy

Very pleased with how it makes bookkeeping easier for Me. I can do it while on the go… very convenient.

Owner

Simply makes work easier

Keep up good work…but

Hi
I use Xero app for 90%(on phone)to 10% pc and it would be great to possible implement the following please
-ability to reorder sales items on invoice which would save me having to use pc @ all
-when invoicing and adding items from products and services the cursor use to appear in the search bar straight away and u just start typing. Now u have to select task bar to activate cursor…..first world problem but if you can re-add feature that would be awesom
Thx
DmaN
Show more

Thank to Josh my accountant for recommending this

Xero has eliminated spreadsheets and I can claim a lot more of the work related expenses due to the convenience. Please continue to improve on artificial intelligence to continue to improve and recognise transactions as expenses. One thing that I’m still finding hard to find on the app is if I want to search for a transaction for example if I bought a chainsaw and I look for a chainsaw, I can’t find it on the app. Please make it easier to find the reference. I put my description to find the transaction on the app because I still have but I love this huge fan.
Show more

Response from developer

We're so pleased to hear you're enjoying Xero, Sarah! We really appreciate your suggestions around AI and improving transaction search, and we'll be sure to pass them on to the team. If you haven't already, we'd also love for you to share your ideas on Xero Product Ideas: https://productideas.xero.com/ - it's where our product team regularly reviews community feedback when shaping future roadmaps.

Sell, sell, sell ?

I used MYOB for 5 years in a former Bookkeeping job.
It was awesome, and I only received “updates” each quarter which were well thought out, free and were improvements - not trying to constantly upsell me to other apps made by middlemen.

Question; Are your Customers more important to you than your “Shareholders ” ?

And why can I not issue a Statement to my customers from my phone ?

Getting a bit sick of all the unproductive slop you are increasingly serving up.
Show more

Neville Stratton

Thank You For 500% service

BAS

I am finding it impossible to locate where to do my bas since the update a few months ago. I have clicked on every button available and I cannot find it, therefore I now need to turn on my laptop and do it from there instead, a 5 minute job is now stressful as my laptop is old, one of the reasons why I got XERO on the iPad, I can take it anywhere and quick to do the BAS. disappointed to say the least
Show more

From bad to worse

App was working fine for a year on my ipad pro, after an update a few months ago when they added a useless numeric keyboard for the quantity and price section, it doesn’t let me send invoices! Keyboard shows up and disappears straight away, have to use the iphone to complete a basic invoice and send it! Tech support doesn’t even have a number to call, the app doesn’t work properly and they keep milking me £44.40 a month! Time to look for a replacement as the developers seem to be asleep and sending out updates without properly testing them.
Show more

Greedy price increases every year

Their product is ok, not as good as QBO. Their price used to be the selling point. but now after raising prices every year, and doubled over 3 years, they no longer have any selling point. Planning to move over to QBO, And I’m telling all my friends on social media to do the same.

Great product

Fantastic product, easy to use, the easiest accounting program I have ever used, love the phone app.
Book work anywhere anytime!

Great product

Fantastic product, easy to use, the easiest accounting program I have ever used, love the phone app.
Book work anywhere anytime!

Xero log in

Disgusting account system. Need to send and invoice urgently, and xero does the let me log in. Contact Support, and the don’t respond. Is a joke

Martin Christy

So easy to use very straight forward especially when quoting jobs.

Printing invoices

very frustrating trying to print a paper record of an invoice received