Just don’t
So I ordered a few days ago, paid! Have order confirmation, then the date of delivery, desk top and app both says no orders, I mean 100’s of dollars, I do have screenshots of customer service, they canceled my order this morning, day of delivery, claiming they called!!! No they did not! I have screen shots of call logs as well, my family used this company forever! From my grandma, mom, they’ve passed on, and I remember the yellow truck, that brought ice cream! But didn’t realize they’ve changed the name! Anyhow found them! Was super excited and now they’ve taken my money, and acted like I was the problem! Like no email nothing, saying they cancelled my order! And even if they did call why not leave a voicemail? Email? Texts? Makes no sense! 10/10 don’t recommend! Also customer service lady seemed clueless and stuck on a script! Just keeps telling me to reorder! No thank you! But yall have fun with that!
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Buy the Best!!
If you go buy ice cream at the grocery store, even Ben and Jerry’s first product listed is SKIM milk! So, production then uses dry milk solids and lots more sugar, much cheaper! My dairy farmer Dad would only request vanilla ice cream, I unknowingly do the same to avoid extra sugar. You couldn’t make ice cream a with skim milk, with home ice cream maker if you churned all day .. it is a high fat product to be creamy and have true “ yum” tadte!
I have had only Schwan’s vanilla ice cream in my freezer for last decades and taught my children and friends and now grandchildren, what a high quality ice cream tastes like, by letting them have a dish,cone or malt upon visiting. It is far from the high sugar fast food shakes and the Dairy Queen blizzard, that is a blizzard of sugar!!
A small amount of a high fat product is more satisfying, than a of large amount shake with lots of sugar. Our children are getting too much sugar and salt and don’t know what unprocessed food taste like. Last week headd report 2/3 of food kids are eating today are processed foods.
I have had only Schwan’s vanilla ice cream in my freezer for last decades and taught my children and friends and now grandchildren, what a high quality ice cream tastes like, by letting them have a dish,cone or malt upon visiting. It is far from the high sugar fast food shakes and the Dairy Queen blizzard, that is a blizzard of sugar!!
A small amount of a high fat product is more satisfying, than a of large amount shake with lots of sugar. Our children are getting too much sugar and salt and don’t know what unprocessed food taste like. Last week headd report 2/3 of food kids are eating today are processed foods.
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No longer a customer
Long time customer but no more. We’ve been a long time customer for over 20 years. I remember when the drivers would bend over backwards to ensure we would get what we ordered. If they were out of stock, they would make an attempt to stop by in the next couple of days to drop it off. This was 10+ years before the name change. Over time, we found the quality of service went downhill. Certain items we liked were discontinued or the quality went downhill. We continued to do business with them up until they decided to leave our area. At this point, we decided it was not worth it to continue business with them due to the high cost of shipping and concerns about the frozen food making it through the mail.
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Good app
For the amount and prices and taxes and delivery could get better deal at local grocery store. Other than that the app loads find and have a category section when doing a search for items. Maybe add a zero Sugar or salt free section for the people with health issues who is upset about the amount of sodium they're intaking. They do have number listed for help which is good got to tap on few areas in setting to get to it I think.
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Can’t please everyone.
I am surprised at some of the negative reviews. I think some people expect the same variety that they can get at a big supermarket in n a small truck. If you do not like salt, there are other options. As a senior citizen, I have been a customer for almost 30 years and have been able to purchase items that fit my diet. Yes, there are products I wish they had not dropped like sugar free ice cream, but they are a business who is trying to make money. Their trucks can only store so much and are not here for each individual’s tastes. There are things Schwan’s sells that I can not get at the grocery store. I love the service.
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