Yelp User Reviews

Customer Experience

Positive experience58.5% of reviews
Neutral3.8% of reviews
Negative experience37.7% of reviews

~ Based on 6,699 written reviews from the US App Store.

What users say

Is Yelp Safe?

Yelp: Food, Services & Reviews appears safe based on user ratings. AppsHunter Safety Score for Yelp is 90/100.

This assessment is based on 2,035,919 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.2% of ratings point to a safe experience
3.3% of ratings suggest some concerns
8.5% of ratings point to a risky experience

~ Based on 2,035,919 App Store ratings for Yelp.

Is Yelp Legit?

Yelp: Food, Services & Reviews appears to be a legitimate app. AppsHunter Legitimacy Score for Yelp is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Yes

I like reviewing

Rude af

I parked my 1900 dollar bike locked up by the door and they poured whatever liquids all over it talk about being disrespectful

FIRE

Delicious

review a review

this review sucks it’s judgement

DONT MAKE ME GET THIS APP

I don’t want this app let me browse on your website what the helly

It sucks

No it is way overpriced to play mini golf there. $37 for 9 holes. Really?! And I can go to a real golf course and pay a little more and get real service? I’m like ok? It’s a gimmick. Can’t wait until they get bought out and put under, which is in the making. Managers and the rest are done.

Rotisserie chicken

Why is the chicken tasting like it’s been washed with I don’t wanna see soap or bleach it has distinct taste😱 I normally buy this chicken but for some reason that test has gotten

Super Kyuramen Las Vegas

With lovely and beautiful wifey (Jen) exploring this newly opened Japanese Resto in LV, Nv. “Super Kyuramen” 🥢🍣😋 Enjoyed our private dining experience with our very accommodating server “Yenny” and OMG! Super delicious and very tasty especially the “super crunch sushi tower” and “yinyang bowl “ 🥣 we definitely recommend this place.
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Horrible pizza

Ordered garden pizza yesterday and they made very bad cheez pizza. No traces of veggies there. They used to be good don’t know what happened. Ordered regular and got thin crust. Waste of money. May be ordered online thats the reason

Thumbs down

This app doesn’t have the same options as the web version, but when I try to use the web version on my phone, I can’t open anything without being redirected to the App Store.. this sucks

Oh well

Wanted to try it but I went in at 7:35. When I walked in a woman came out from the back and told me that they were 30 minutes out and they close at 8 o’clock. I was waiting for someone and I said ok. She reiterated that they close at 8 o’clock. Pretty much let me know that it was better that I not wait. I think if you want to be gone by 8 o’clock, you should close by 7:30.
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Shopper

Store owners are super sweet and best value in town . I have been going to this store for so long. Always good customer service

Minimum 85 characters nonsense.

There’s no reason to require 85 characters to any legitimate review! Here’s my review of Keene’s Chophouse in NYC with minimal characters:
Delicious! Sit at the bar. Great service!
39 characters

My Favorite Turkish Restaurant

I love this restaurant! The lentil soup is amazingly delicious with lots of flavor. The atmosphere is warm and inviting and the staff super friendly. I highly recommend. In

Terrible for Small Businesses

As a small business owner, I’m extremely disappointed with Yelp. Their review system makes no sense. Real customers can leave genuine 5-star reviews and Yelp hides them as “Not Recommended,” while negative reviews can remain visible and affect the business rating.

Small businesses work hard to earn their reputation. A platform should reflect genuine customer experiences instead of hiding legitimate reviews behind an algorithm nobody can understand or challenge.

Yelp needs to seriously rethink its review policy. Until then, I cannot recommend this platform to other business owners.
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My new favorite place!

This is my favorite place to eat in Cape May! Love the noodle bowls, fruit bowl of watermelon cantaloupe & feta! Love the fresh herbs they use. (Cilantro & mint) when you pickle the red onions you know what you’re doing. The service has been 5 stars. Keep up the good work 😎

Royal Deli Cross Market

I picked up soup, salad and sandwich for lunch. Everything was excellent. Very impressed with the polite quick service. Even though there were several in line, it seemed very quick to get my lunch. Extremely impressed overall!

Annoying

Forcing people to install app to continue reading a review rather than staying on the web browser is such a low move by yelp to get fake app install metrics. Earning yourself a bad review.

One of the best in the business

This is a 2nd generation family owned and operated business! They are well versed in suits and the fashion industry as a whole. To the extent that they even came out with their own line of suits! Phenomenal, clean cut, nice fabrics, polished, and different designs for every occasion.

I have been doing business with Homan and his family for decades. I definitely recommend Giorgio Rossi Italian Men’s Clothing!
Not just for their suit selection but for their family experience as well. The suits are a secondary bonus next to their customer service and experience. This keeps me coming back from halfway across the country!

Thank you Rossi family for always taking care of me. With love from Colorado!
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⭐ 1 Star — Very Frustrating for Business Owners

As a longtime small business owner, my experience with Yelp has become increasingly frustrating.

The frequency of sales calls trying to get me to purchase advertising has been excessive, even after making it clear that I’m not interested.

I’ve also watched legitimate positive reviews from real customers get moved into the “not currently recommended” section, where they no longer contribute to the visible rating. At the same time, less flattering customer photos can be given prominent placement, while much better photos that accurately represent the business and its work are pushed further back.

More recently, I’ve noticed my business has become extremely difficult to find in searches for services that are directly relevant to what I do.

Any one of these things might be understandable on its own. But when you combine aggressive advertising calls, positive reviews being filtered, unfavorable photo placement, and reduced search visibility, it’s difficult not to become frustrated with the platform.

Small businesses depend heavily on their online reputations. Yelp needs to provide greater transparency and give business owners a fairer experience without making them feel pressured to purchase advertising.
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