YMCA of Greater Rochester User Reviews

Top reviews

Easy to use

It’s easy to track your progress so you can repeat and modify workouts

YMCA app

It has taken me some time to figure out the app, but overall I like it. I wish it was a little more explanatory. As a newcomer, and not as young as I used to be, tech is changing fast and leaving this gramma behind. I enjoy logging my workouts and taking part in the challenges.

Won’t download

Kinda says it all
Universal y app says this branch is non-participating

Just want to sign in when I forget my keycard

Great app

This is a great app and easy to use

Workout at the Y

Enjoying the eGym & just learning to add in other machines I’ve been using. It helps me compete against myself.

Very motivating

I have been wanting to get in better condition for years since my cancer treatment. Now that I have joined the Y and am using the equipment and tools ( via the app), I am coming along nicely. With my Fitbit linked to the app, I am very encouraged with my progress. The app shows my egym workouts plus any other activities I undertake. It is so motivating to have real time results show up. The best is moving up the progress levels and also seeing my strength and bio age stats improve! Psyched to get to a place of feeling more energetic and youthful so I can keep up with my grandkids!!
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Cumbersome/Minimal Support

I find the new app very cumbersome to use. I had an issue and contacted Tech Support. At first they suggested a review “frequently asked questions”. I had to advise them that the app does not have a “frequently asked questions” section. With some persistence I was able to get my password changed to a personalized one.
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Needs work

The egym does not synch with this app even though it is written by them

Create acct?

Could not create an acct. tried twice with 2 emails and passwords. Frustrating!

Navigation

Terrible

Promising App But Misses the Mark

The premise of the app is good. However, it needs a lot of work. First, once you choose a location, you cannot access the other area Y’s for their schedules. Which brings me to the second problem: the schedules aren’t correct. It would help if the app could be updated. The third problem is the check-in barcode doesn’t work.
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Needs Apple Watch compatibility

It would be nice to have the card available on the Apple Watch

Schedule needs some updating...

The old app version was much quicker and easier to navigate. I liked being able to search the schedule for specific classes and/or instructors and this app version does not allow that. I do like how this schedule adjusts to the time of day you are searching so you don’t have to scroll through all the morning activities if you are searching during the afternoon.
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Bring back the old app

The old app was much easier to navigate. The group exercise schedule was easier to read, now it is combined with all other activities that I do not care about. It takes much more time to find classes. It’s actually pretty annoying and I’m gonna go back to taking the printed schedule they put out at the location.
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Not improved

The old app allowed easy switching between locations. It also allowed adding a class to my calendar. I really miss these features.

No way to easily switch between branches

The only reason I used the old app was to look at the class schedules for the different branches and so I didn’t have to carry a key tag. When setting up the app, you are forced to pick a “home” branch. I have not found a way to easily switch between locations. In the old app, you could switch locations easily within Schedules. One star rating only because the barcode feature is still available
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