Yodel App User Reviews

Yodel App
Yodel App
Direct Technology Holdings Inc.

Customer Experience

Positive experience9.4% of reviews
Neutral3.5% of reviews
Negative experience87.1% of reviews

~ Based on 85 written reviews from the US App Store.

What users say

Is Yodel App Safe?

Yodel App does not appear safe based on available data. AppsHunter Safety Score for Yodel App is 40/100.

This assessment is based on 163 user ratings, with an App Store average of 1.8/5.

Safety Analysis

16.6% of ratings point to a safe experience
3.7% of ratings suggest some concerns
79.8% of ratings point to a risky experience

~ Based on 163 App Store ratings for Yodel App.

Is Yodel App Legit?

Yodel App appears to be a legitimate app. AppsHunter Legitimacy Score for Yodel App is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Barely functional

Save buttons are offscreen. Text fields have to be filled in blind. Info has to be entered repeatwdly: You ask it for something, it asks for new information, then it resets. It’s just an embarassingly bad app for 2026.

Frustrating, can’t trust it

As mentioned by others, no AutoFill and no Apple Pay make for a dismal onboarding experience. Payment declined using a saved card due to incorrect security code (I use a rotating code for fraud prevention) has me afraid the app or server is storing the actual CC number + code rather than exchanging for a token. So I’m afraid a data breach could be disastrous.
Show more

Easy to use

I like the app and easy to use

Keyboard blocks view of payment method fields.

In the “select payment method” (not in the profile) there is a bug where the keyboard blocks the view of some of the fields. Also, there is no Apple Pay or Google Pay option which would be a more secure way of dealing with payment information. I spent 15min trying to get it to work on my phone before I gave up and just used the payment machine.
Show more

Turrrible

Horrible navigation, horrible check out process, no ability to add passes to Apple Wallet. Trash.

Poorly coded - the wrong app for DCR to have chosen

The app is not coded for autofill, requires a credit card rather than allowing ApplePay or other widely used payment methods (and given the poor coding, I don’t trust it to keep the card number secure), does not have a complete list of vehicle types, and requires extra steps for checkout of the cart and activation compared to other parking apps. So you end up spending a lot of time just trying to buy a $10 parking pass while your family is getting antsy to get going in the park. DCR would have done better to use one of the more established vendors with streamlined apps like the parking apps used by MBTA, the City of Boston and the surrounding suburbs, and many other cities and venues.
Show more

Response from developer

Thank you for your feedback. We appreciate you taking the time to share it. Our app is designed to be simple and accessible,and we’re always working to improve the checkout flow, vehicle selection options, and overall ease of use. At this time, the enterprise only accepts Mastercard, Visa, and Discover for payment. If you’d like, we’d be happy to help with any specific issues you encountered so we can better assist you. Please send a note to https://www.yodelpass.com/support

Doesn’t accept Apple Pay

Doesn’t accept Apple Pay. Doesn’t autofill contact details properly. Doesn’t autofill OTP codes. People using the app want to go fast.

Yodel pass

Great app

Yodel Pass

Great App!

Should give zero starts

I have used this app before. And today. No matter what I did, I cannot see where I’m at. I’m with children and I can’t walk back to the car and the attendant was on a break when I came in. If I end up with a ticket because the app can’t be used to pay I’m going to be extremely angry. I see other reviews complaining of the issue. So it’s not like you’re not aware of it. Fix it before we get a ticket. If you can’t fix it then your app should not have a contract with the state for mass use.
Show more

Terrible

Everyone in Long Beach LI warns you it’s terrible and yet it’s even worse. So many common issues. Mine is that I can’t login to even use the beach pass.

Terrible

Doesn’t have Apple Pay. What’s the point of an iPhone app if there’s no Apple Pay?

Badly coded, no autofill

None of the info or payment fields are properly coded to work with the phone’s auto-fill functions. No Apple Pay either. But it does work once you manually enter everything.

Dead content

Who thought using an app in areas without service is a good idea?

Rip off

Paid $15 for a day pass at Doheney State Beach through the app and received a $71 ticket. Had they let us check in at the gate it would have been free for military.

Doesn’t auto-fill

Had to enter my name, phone, email, and credit card manually with no option to auto fill. No way to use Apple Pay. Such a waste of time for an app I needed to use one time. 👎

Clunky and Outdated But Works

It works but doesn’t accept ApplePay and otherwise feels like it was built 20 years ago. Why does government always feel so far behind?

Pain!

What a pain in the neck! First time I use this app trying to pay for parking. Asks for my email I give, then I pick the park I want to pay, I choose an all day parking and start to pay, first it starts with my phone after I enter my number it will not accept it which doesn’t allow you to go any further so I asked the question after explaining what is happening and I get the answer to what I’m already doing. I explain I’ve already done that and the response “I don’t know how to answer that” this app is horrible.
Show more

Useless app

When I try to use this app, I get an error message: We couldn't complete your payment at the moment, please try again later. This app is simply just a frustrating waste of time.

Does not work

DOES NOT WORK at Doheny State Beach. I called the number for assistant… Pre-recorded message sounded like it was from the 90s on an answering machine. how did our state park system adopt this technology?