Keeps pausing when screen mirroring
The app content is good (although could use some background music) but it keeps dropping during screen mirroring, and doing the exercises on a tiny phone screen is inconvenient. Please fix!
Best for online live classes!
The live classes are a must and the instructors actually notice you (I choose to have camera on and write my needs). I have better help on this app than most of the times I have went to classes in person for pilates and yoga. Instructors don’t always pay attention to form, but this is crucial for both types of exercises. Live Yogaia instructors do this well! Luiz was my first live instructor and I recommend him. I hope to take a class with all the instructors. I am sure they are all great.
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Not What I Remember
Yogaia is the app that truly turned me onto yoga. I thought the interface was nice and the instructors relatable (and many). It seems the app is down to only a handful of instructors and the content looks a little meek. I will continue using the app since I paid for it … can’t use it without a subscription, but I’m really sad to see what’s happened to the group. They were pioneering an awesome idea and then got knocked out of the rink by big names like Peloton and Fitness+. So sad!!! 😢
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Wonderful app for relaxation
Help me to fully relax everyday with yin
Extremely poor and bizarre customer service
I used to think this was a good app but after a bizarre customer experience today I’ve changed my mind. I haven’t used this app in years, wanted to give it a try again. Was offered a trial but they tried to charge me for a year.
Since I’ve found a better alternative, I contacted them asking to delete my account and kindly mentioned that there’s something wrong with their trial and that they tried to charge me anyway.
In response from ERIKA, who clearly woke up on the wrong side of bed this morning, I was told they do not offer trials (even when their app literally did offer me one), and that I’m banned from using this service - just like that with no explanation given. Which is even more silly because the reason why I contacted them was to delete my account. Then of course I had to contact them again, because my account was still there, asking to delete which they finally did.
Awful customer service. Stay away. There’s better alternatives there anyway.
Since I’ve found a better alternative, I contacted them asking to delete my account and kindly mentioned that there’s something wrong with their trial and that they tried to charge me anyway.
In response from ERIKA, who clearly woke up on the wrong side of bed this morning, I was told they do not offer trials (even when their app literally did offer me one), and that I’m banned from using this service - just like that with no explanation given. Which is even more silly because the reason why I contacted them was to delete my account. Then of course I had to contact them again, because my account was still there, asking to delete which they finally did.
Awful customer service. Stay away. There’s better alternatives there anyway.
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