Operator doesn’t listen
Asked for a 5 person journey, sent a regular car. Incompetent.
Driver being assigned….
Confirmed bookings are not actually confirmed, a driver is assigned at the time of booking… and if they’re busy expect them to be 15-45 mins late.
Actually a pretty good app
Normally taxi company apps are very simple and only really exist due to maybe Uber in the area but this one is actually really good. Never surges prices like uber does and keeps the standard fares, decent amount of drivers even during night time. Sharing your ride isn’t a feature I thought I’d ever use but it has made my family feel much safer about where I’m going, which is also a cool bonus. Overall a very good app if you don’t feel like calling them.
Show more
Late --no apology
Booked a taxi at York cars at 4.30 pm to be collected at 6.15 pm to be in York City Centre for 7 pm arrived to collect us at at 6.45 !!!
No apology, just "I was given the job late mate"
Rang the switchboard and he was useless along with no apology.
Not good enough!!!!
No apology, just "I was given the job late mate"
Rang the switchboard and he was useless along with no apology.
Not good enough!!!!
Can't trust advance booking
I had a car booked a day in advance for a hospital appointment. No one arrived and I had to call locally in the end to hear that no one is available now. Yes that's why I booked it in advance. This was on a workday in January, so not a busy time in york.
