Terrible subscription
Do NOTTT get a subscription with these people. This company will take over a month to cancel (had to contact 3 different ways to even start that!). Forcing you to pay even though you just wanted to try the 2 week “promotion” to see if the gym is fit. Terrible customer service, calling is even worse!!! Will never be funding these greedy people making it impossible to cancel subscriptions.
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CCarrie75scorpio
Bad report
An arrogant and annoying employee forced me to cancel my plan
NNsabala
Can't manage membership
The manage button is not tappable on an iPhone 15 Pro at the very bottom of the screen sheet
FfloridaStyles
Horrible gym and customer service
I had a very disappointing experience with this gym. I cancelled my membership after a payment issue where my bank initially authorized the charge and then declined it. Instead of working with me when I tried to fix the payment, they added a $23 late fee within just a few days and refused to waive it. No one made any effort to help or offer a solution — they simply directed me to close the account.
On top of that, my membership rate was increased without any email or prior notification. That is completely unprofessional.
The gym itself is very basic — no sauna, no pool, limited classes, and nothing special in terms of amenities. Yet they charge cancellation fees and make no effort to retain customers or provide decent customer service. For less than $42 a month, there are many other gyms that offer far more value and actually care about their members.
I would not recommend this gym based on my experience.
On top of that, my membership rate was increased without any email or prior notification. That is completely unprofessional.
The gym itself is very basic — no sauna, no pool, limited classes, and nothing special in terms of amenities. Yet they charge cancellation fees and make no effort to retain customers or provide decent customer service. For less than $42 a month, there are many other gyms that offer far more value and actually care about their members.
I would not recommend this gym based on my experience.
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Mmariedume
App Functionality
The application does not allow me to alter a workout and save it after altering it.
FFitEagle9138
