mySanitas

mySanitas

by Keralty

343 ratings
135 reviews
Free

Details

  • Released
  • Updated
  • December 22, 2021
  • August 6, 2026

Features

mySanitas screenshot #1 for iPhone
mySanitas screenshot #2 for iPhone
mySanitas screenshot #3 for iPhone
mySanitas screenshot #4 for iPhone
mySanitas screenshot #5 for iPhone
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About

Connect with trusted healthcare providers on demand for virtual or in-person visits. Access your health records, manage appointments, and receive personalized care programs. Available 24/7 for Florida patients in English and Spanish.

On-demand medical care
Book virtual/in-person appointments
Access personal health records
Symptom checker
Personalized care programs
24/7 medical team support
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What users say

See all reviews

What's New in mySanitas

2.21.1

August 6, 2026

- Bug Fixing - Security improvements

User reviews

Not Happy

This app keeps crashing!!! Make wonder if it even dependable or not. I just made a profile and it won’t let me even log in it keep crashing every time I try.

Buggy, time consuming

This app needs work. I could have done a better job. Doesn’t take insurance information, I had to contact support. I went to reset my password today and it burped, glitched, and now I have to wait another 30 mins to get my stuff done. Will try to find another PCP if I can.

A fail

This app fails completely doesn’t pass the log in screen and consistently says can’t log in and account is blocked. Even the employees appear to be stupid as they don’t speak English at all.

Cancer Risk

You have a higher chance of getting cancer trying to log into the system. That’s probably the last thing anyone would expect from a healthcare institution.

takes forever and no appointments available

There’s never in person appointments available on the app and i’ve been waiting on a response from my virtual care taker? ones been assigned and i’ve been waiting over 20 minutes.

User experience

🐞

Reported Bugs

5 issues

Crashing on launch

Bug

Missing/disappearing appointment data

Bug

Incorrect/outdated medical information

Bug

Inability to complete account creation

Bug

Unreliable video/chat functionality

Bug

Requested Features

5 requests

Ability to add family members

Feature

Improved appointment scheduling

Feature

Enhanced lab results/records access

Feature

Seamless integration with other health apps

Feature

Multilingual support

Feature

FAQ

What services does mySanitas offer?

mySanitas provides on-demand healthcare services including virtual visits via phone, video, or text, as well as in-person appointments at Sanitas Medical Centers. You can also access your personal health records, manage appointments, and receive support from nurses and health coaches.

Who can use the mySanitas app?

The app is exclusively for patients in Florida. It is available in both English and Spanish, catering to a diverse patient population seeking convenient healthcare solutions.

Is there a cost to use the mySanitas app?

The mySanitas app is free to download and use. It offers a cost-effective way to connect with healthcare providers and manage your health information without additional app charges.

How can I book an appointment through the app?

You can easily book televisit or in-person appointments directly through the app's 'Appointments' section. The app also allows you to manage your upcoming appointments and review details of previous visits.

What kind of health information can I access?

The 'MyHealth' section provides access to your personal health records, including details about your visits, medications, lab results, tests, screenings, and shots. You can also maintain your personal details and emergency contacts.