Florida Blue vs mySanitas
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Florida Blue
Manage your health plan with ease. Access your digital ID card, find nearby care providers, and check your benefits. Compare costs, view claims, and make payments all in one place.
- Digital ID card access
- Find care near you
- Check benefits and coverage
- Compare drug and medical costs
- View claims and balances
- Make premium bill payments
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Florida Blue members & Florida residents, download the Florida Blue app today. View your digital ID card, find care near you, check your benefits & more! Florida Blue is an independent licensee of the Blue Cross Blue Shield Association. Making the most of your health plan has never been easier! · Make a premium bill payment · Compare drug & medical care costs · Check your deductible & covered services · See your HSA or FSA balances, if applicable · View your claims · Connect with us for help · And more!
mySanitas
Connect with trusted healthcare providers on demand for virtual or in-person visits. Access your health records, manage appointments, and receive personalized care programs. Available 24/7 for Florida patients in English and Spanish.
- On-demand medical care
- Book virtual/in-person appointments
- Access personal health records
- Symptom checker
- Personalized care programs
- 24/7 medical team support
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Florida patients only, available in English and Spanish: On demand healthcare by phone, video, text or in person at your local Sanitas Medical Center. Save time and money with our free app and connect to the doctors and care teams you know and trust. Get 24/7 medical team support, manage and book televisit or in-person appointments, access to your personal health records, get visit details, medications, labs, tests, imaging, shots and more. Get real-time support from Sanitas nurses and health coaches, plus personalized care programs to manage your conditions and health goals. App features: Get Care Now • Check your symptoms and triage care with the backing of world class clinical decision tools and Sanitas care teams • Instantly connect with a Sanitas doctor or care team via chat, televisit or call a center • Chat with patient support Appointments • Book televisit or in-person appointments, manage upcoming appointments or review previous appointments MyHealth • Access your personal health records and get details about your visits, medications, labs, tests, screenings, shots and more • Maintain personal details and emergency contacts Care Programs • Get real-time support from Sanitas nurses and health coaches • Engage in personalized care programs to manage your conditions and health goals • Get alerts and notifications from the Sanitas care teams
Screenshots
Verdict
The clearest difference is rating: Florida Blue at 4.8 against mySanitas's 3.5. Florida Blue also leads on ratings volume (33K vs 351). mySanitas's advantage is review sentiment (55% vs 13%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Florida Blue holds the better App Store score, 4.8 against 3.5. That said, the two scores are not equally well evidenced: Florida Blue has 33K ratings behind it against 351, so its average is the more settled of the two. Written reviews complicate that: 13% of Florida Blue's written reviews are positive against 55% of mySanitas's, so the app with the better star average is not the one people write more warmly about.
Both ship on a similar rhythm, roughly monthly. The most recent releases landed on October 28, 2026 and October 24, 2026 respectively.
| Parameter | Florida Blue | mySanitas |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (33K ratings) — better | 3.5 (351 ratings) |
| Positive reviews | 13.4% of reviews | 54.8% of reviews — better |
| Number of ratings | 33K — better | 351 |
| Update frequency | Monthly | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.1 — better | 15.6 |
| Further details — not scored | ||
| Size | 214 MB | 80 MB |
| Age rating | 17+ | 17+ |
| Developer | Blue Cross and Blue Shield of Florida, Inc. | Keralty |
Customer experience
Florida Blue
mySanitas
User reviews
Florida Blue
From 33K App Store ratingsWhat we love
- 👍 Manageable and easy to use
- 🚀 Convenient and doesn't require visiting another website
- 💡 Offers wellness opportunities and classes
Room to improve
- 🐛 Constant login issues and password reset problems
- 🐛 Frequent crashes and app not functioning properly
- 🐛 Provider search and rewards features not working
- 🐛 Difficult to navigate and access information
- 🐛 Unreliable app performance, often glitchy
mySanitas
From 351 App Store ratingsWhat we love
- 🚀 Convenient 24/7 access
- 👍 User-friendly interface
- 🔒 Secure and reliable
- 🤖 Excellent virtual care
- 💯 Highly recommended
Room to improve
- 🐛 Buggy and glitchy
- ⏱️ Slow performance
- 🔑 Login/account issues
- 🤷♂️ Inconsistent user experience
- 📞 Poor customer support
Bugs and requests
Florida Blue
Reported bugs
5 issues- Login button not working
- Rewards balance and activities not accessible
- Constant error messages when trying to use features
- Compatibility issues with newer iOS versions
- Confusing and outdated user interface
Requested features
3 requests- Ability to add insurance card to Apple Wallet
- Improve provider search functionality
- Fix rewards program issues and make it more transparent
mySanitas
Reported bugs
5 issues- Crashing on launch
- Missing/disappearing appointment data
- Incorrect/outdated medical information
- Inability to complete account creation
- Unreliable video/chat functionality
Requested features
5 requests- Ability to add family members
- Improved appointment scheduling
- Enhanced lab results/records access
- Seamless integration with other health apps
- Multilingual support
In-app purchases
Florida Blue
No in-app purchases
mySanitas
No in-app purchases





