Comparison

Florida Blue vs mySanitas

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Florida Blue

Manage your health plan with ease. Access your digital ID card, find nearby care providers, and check your benefits. Compare costs, view claims, and make payments all in one place.

Highlights
  • Digital ID card access
  • Find care near you
  • Check benefits and coverage
  • Compare drug and medical costs
  • View claims and balances
  • Make premium bill payments
Features
Read full description

Florida Blue members & Florida residents, download the Florida Blue app today. View your digital ID card, find care near you, check your benefits & more! Florida Blue is an independent licensee of the Blue Cross Blue Shield Association. Making the most of your health plan has never been easier! · Make a premium bill payment · Compare drug & medical care costs · Check your deductible & covered services · See your HSA or FSA balances, if applicable · View your claims · Connect with us for help · And more!

About

mySanitas

Connect with trusted healthcare providers on demand for virtual or in-person visits. Access your health records, manage appointments, and receive personalized care programs. Available 24/7 for Florida patients in English and Spanish.

Highlights
  • On-demand medical care
  • Book virtual/in-person appointments
  • Access personal health records
  • Symptom checker
  • Personalized care programs
  • 24/7 medical team support
Features
Read full description

Florida patients only, available in English and Spanish: On demand healthcare by phone, video, text or in person at your local Sanitas Medical Center. Save time and money with our free app and connect to the doctors and care teams you know and trust. Get 24/7 medical team support, manage and book televisit or in-person appointments, access to your personal health records, get visit details, medications, labs, tests, imaging, shots and more. Get real-time support from Sanitas nurses and health coaches, plus personalized care programs to manage your conditions and health goals. App features: Get Care Now • Check your symptoms and triage care with the backing of world class clinical decision tools and Sanitas care teams • Instantly connect with a Sanitas doctor or care team via chat, televisit or call a center • Chat with patient support Appointments • Book televisit or in-person appointments, manage upcoming appointments or review previous appointments MyHealth • Access your personal health records and get details about your visits, medications, labs, tests, screenings, shots and more • Maintain personal details and emergency contacts Care Programs • Get real-time support from Sanitas nurses and health coaches • Engage in personalized care programs to manage your conditions and health goals • Get alerts and notifications from the Sanitas care teams

Screenshots

Florida Blue4 screens
mySanitas4 screens

Verdict

The call

The clearest difference is rating: Florida Blue at 4.8 against mySanitas's 3.5. Florida Blue also leads on ratings volume (33K vs 351). mySanitas's advantage is review sentiment (55% vs 13%). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Florida Blue holds the better App Store score, 4.8 against 3.5. That said, the two scores are not equally well evidenced: Florida Blue has 33K ratings behind it against 351, so its average is the more settled of the two. Written reviews complicate that: 13% of Florida Blue's written reviews are positive against 55% of mySanitas's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly monthly. The most recent releases landed on October 28, 2026 and October 24, 2026 respectively.

Scorecard3 real differences · 7 level
Florida Blue versus mySanitas: the parameters behind the verdict, then further details
ParameterFlorida BluemySanitas
PriceFreeFree
Rating4.8 (33K ratings) — better3.5 (351 ratings)
Positive reviews13.4% of reviews54.8% of reviews — better
Number of ratings33K — better351
Update frequencyMonthlyMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.1 — better15.6
Further details — not scored
Size214 MB80 MB
Age rating17+17+
DeveloperBlue Cross and Blue Shield of Florida, Inc.Keralty

Customer experience

Florida Blue

All ratings33,181 ratings
Positive96.0%
Neutral1.8%
Negative2.2%
Written reviews217 reviews
Positive13.4%
Neutral4.1%
Negative82.5%

mySanitas

All ratings350 ratings
Positive60.6%
Neutral2.3%
Negative37.1%
Written reviews135 reviews
Positive54.8%
Neutral1.5%
Negative43.7%

User reviews

Florida Blue

From 33K App Store ratings

What we love

  • 👍 Manageable and easy to use
  • 🚀 Convenient and doesn't require visiting another website
  • 💡 Offers wellness opportunities and classes

Room to improve

  • 🐛 Constant login issues and password reset problems
  • 🐛 Frequent crashes and app not functioning properly
  • 🐛 Provider search and rewards features not working
  • 🐛 Difficult to navigate and access information
  • 🐛 Unreliable app performance, often glitchy

mySanitas

From 351 App Store ratings

What we love

  • 🚀 Convenient 24/7 access
  • 👍 User-friendly interface
  • 🔒 Secure and reliable
  • 🤖 Excellent virtual care
  • 💯 Highly recommended

Room to improve

  • 🐛 Buggy and glitchy
  • ⏱️ Slow performance
  • 🔑 Login/account issues
  • 🤷‍♂️ Inconsistent user experience
  • 📞 Poor customer support

Bugs and requests

Florida Blue

Reported bugs

5 issues
  • Login button not working
  • Rewards balance and activities not accessible
  • Constant error messages when trying to use features
  • Compatibility issues with newer iOS versions
  • Confusing and outdated user interface

Requested features

3 requests
  • Ability to add insurance card to Apple Wallet
  • Improve provider search functionality
  • Fix rewards program issues and make it more transparent

mySanitas

Reported bugs

5 issues
  • Crashing on launch
  • Missing/disappearing appointment data
  • Incorrect/outdated medical information
  • Inability to complete account creation
  • Unreliable video/chat functionality

Requested features

5 requests
  • Ability to add family members
  • Improved appointment scheduling
  • Enhanced lab results/records access
  • Seamless integration with other health apps
  • Multilingual support

In-app purchases

None

Florida Blue

No in-app purchases

None

mySanitas

No in-app purchases

Questions

Is Florida Blue free?
Florida Blue is free to download, with no in-app purchases.
Is mySanitas free?
mySanitas is free to download, with no in-app purchases.
Which has better reviews, Florida Blue or mySanitas?
Florida Blue is rated higher. Florida Blue averages 4.8 out of 5 from 33K ratings, while mySanitas averages 3.5 from 351 ratings.
Do Florida Blue or mySanitas have ads?
Neither Florida Blue nor mySanitas shows ads.
Which is updated more often, Florida Blue or mySanitas?
Florida Blue ships an update monthly, and mySanitas monthly. Most recently, Florida Blue was updated on October 28, 2026 and mySanitas on October 24, 2026.

Other comparisons