Free

Details

  • Released
  • Updated
  • December 18, 2011
  • June 8, 2019

Features

YourNassau screenshot #1 for iPhone
YourNassau screenshot #2 for iPhone
YourNassau screenshot #3 for iPhone
YourNassau screenshot #4 for iPhone
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About

Access Nassau County government services and information directly from your mobile device. Report issues, stay updated on local events and news, and receive important alerts.

✓Submit service requests
✓View local events calendar
✓Receive real-time alerts
✓Access government news
✓Report infrastructure issues
✓Find county information
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What users say

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What's New in YourNassau

2.0.4

June 8, 2019

- Fix for push notifications.

User reviews

revitalize the app

devs please update the app it’s so like nyc311 but for nassau county

Needs Updating

This app is a very good idea, but it needs serious updating. Seems like it is a glorified directory, which, in and of itself is very useful. However, I expect it to do a whole lot more.

please update app

please update the app its buggy and needs an overall refresh. would be great if you can actually send in service requests like potholes

App is hot garbage

I only use it for the Report a pothole because it’s better than talking to one of the gals who work in the office. Still the feature to report a pothole is old and glitchy, the drag a pin to the location hardly works.

It’s a real shame with the best county in the country that we have a old looking app.
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Doesn’t work

They clearly gave up on this app. Used to work great and was convenient. Now it freezes or times out when submitting a request.

Developer apps

User experience

🐞

Reported Bugs

47 issues

App is buggy

Bug

Freezes or times out when submitting requests

Bug

Drag a pin to location hardly works

Bug

Submitting a request freezes or times out

Bug

Submitting pictures yields no action

Bug

Freezes every time when trying to summit a concern

Bug

Tried to report a pothole, it didn't work

Bug

Tried to submit the Survey, it didn't work

Bug

Location doesn't work for service requests

Bug

Drag and drop of pin for incident location does not work

Bug

No email confirmation when submitting incident

Bug

Issue never appeared on the designated dashboard

Bug

Calendar displayed events from 2017

Bug

Unable to drag location pin on the map

Bug

Registration crashes every time

Bug

Can no longer access after last update

Bug

Need a secure server

Bug

Cannot access either as guest or using valid sign-in

Bug

Cannot access needs secure network

Bug

Last update caused the app to fail when connecting to the server

Bug

Broken after the last update

Bug

Can't get into app even as a guest

Bug

Address search function does not work

Bug

Survey submission returns to address search

Bug

Orientation does not change to landscape

Bug

Keyboard remains in landscape only

Bug

Address search doesn't work for reporting potholes

Bug

Impossible to submit a service request

Bug

Impossible to submit feedback

Bug

Unable to create password after registering

Bug

Registration and forgotten password option do not work with iOS9

Bug

About 3 of the buttons work and are updated

Bug

Constantly crashing

Bug

Can't log in

Bug

Service request area does not accurately remember requests

Bug

Location services must be on to use

Bug

Can't click on the create user button

Bug

Gives an error even after entering all fields

Bug

Can't get past the registration page

Bug

Terrible button placement

Bug

Can't scroll down far enough to verify password or create account

Bug

Keyboard blocks the buttons

Bug

Impossible to register

Bug

"Done" button won't remove keypad

Bug

Can't submit

Bug

No one actually tested this before submitting to Apple

Bug

Can't scroll down far enough to hit the create account button

Bug
✨

Requested Features

6 requests

Update the app

Feature

Send service requests (potholes)

Feature

Populate news/events with up-to-date data

Feature

Fix address search

Feature

Allow opt-out of alerts

Feature

Forward issues to appropriate departments

Feature

FAQ

What does the YourNassau app do?

The YourNassau app provides residents with direct access to Nassau County government services. It allows users to submit service requests, view a calendar of local events, receive real-time alerts for weather and traffic, and access news and information relevant to the county.

What are the key features of the YourNassau app?

Key features include the ability to report issues like potholes or downed trees by sending photos directly to the responsible department, accessing a calendar of free local events and shows, and receiving up-to-the-minute alert notifications for weather conditions and traffic advisories.

Is the YourNassau app free to use?

Yes, the app is free to download and use. Once downloaded, users can log in to enjoy a complimentary full-access subscription to all content and services offered by Nassau County through the app.

What kind of events can I find on the app?

The app features a calendar of free local events, including concerts, holiday shows, and firework displays. It's a great way to stay informed about community activities happening throughout Nassau County.

How can I report a problem in my neighborhood using the app?

You can report issues such as downed trees, potholes, or missing signs by taking a picture of the problem and sending it directly through the app to the department responsible for its repair. This ensures prompt attention and action.