YouTrip User Reviews

Customer Experience

Positive experience41.7% of reviews
Neutral0.0% of reviews
Negative experience58.3% of reviews

~ Based on 72 written reviews from the US App Store.

What users say

Is YouTrip Safe?

YouTrip appears safe based on user ratings. AppsHunter Safety Score for YouTrip is 91/100.

This assessment is based on 385 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.4% of ratings point to a safe experience
3.1% of ratings suggest some concerns
7.5% of ratings point to a risky experience

~ Based on 385 App Store ratings for YouTrip.

Is YouTrip Legit?

YouTrip appears legitimate, with a few gaps. AppsHunter Legitimacy Score for YouTrip is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Signing up

Application to sign up pretty terrible especially when you enter your license details for identification? Then it wonโ€™t accept? You edit to correct it, still doesnโ€™t work, ten ask for your passport? Itโ€™s one or the other? Worse travel card application ever!!!

Response from developer

Hi Kahi1970, we appreciate your time taken to leave us a review and apologise for the struggle you've faced during the sign up process. Simply sign up with Singpass for a seamless experience - If you do not have Singpass, a manual sign up would be required for verification and security purposes. You would need to have your personal documents available for upload to apply. Could we trouble you to drop us an email at @customer@you.co so that our relevant team can assist you? Thank you!

Youtrip kept suspending my card from ApplePay

Youtrip kept suspending my card from ApplePay

Response from developer

Hi ๐Ÿ‘Ž๐Ÿผ๐Ÿ‘Ž๐Ÿผ๐Ÿ‘Ž๐Ÿผ๐Ÿ‘Ž๐Ÿผ๐Ÿ‘Ž๐Ÿผ๐Ÿ‘Ž๐Ÿผ๐Ÿ˜ตโ€๐Ÿ’ซ, we appreciate that you took the time to leave us a review, and apologise for any inconvenience caused. Please note that the suspension of card using on Apple Pay is a security measure by Apple pay itself, and the suspension is not triggered on YouTrip's end. You may troubleshoot this by removing YouTrip from all apple devices and re-adding the YouTrip card in Apple pay, starting with your mobile phone. If the issue still persists, kindly drop us an email at customer@you.co so that our relevant team can directly assist and guide you on this. Thank you!

Not Good

YouTrip is not helpful at all, I had lost my card in my trip and reported it as soon as realised it. After raising dispute which they took over a month to review, I get email it canโ€™t be resolved and I gotta contact merchant myself. ๐Ÿคฆโ€โ™‚๏ธ๐Ÿคฆโ€โ™‚๏ธ

Response from developer

Hi rooneys8, we appreciate that you took the time to leave us a review and we're sorry to hear about this. We have escalated this to the relevant team - in the meantime, could we trouble you to drop us an email again with your existing case reference number so that our relevant team can assist you further on this? Thank you!

My own pin

Let me create my own Pin. Applications that force me to create a pin that suits you not me means I have to create a pin I am unlikely to remember. You clearly donโ€™t create an app for users

Response from developer

Hey JB69AU, we appreciate that you took the time out to leave us a review and apologize for the inconvenience caused. Do note that you may change your App PIN anytime directly in the app.You may refer to this: https://support-au.you.co/hc/en-us/articles/12841140737551-How-do-I-change-my-App-PIN for more info. If you have any further questions, feel free to drop us an email at customer@you.co for our relevant team to assist you. Thank you!

option to turn off adverts notifications (they pop up almost daily now)

this is not a social media app - we are customers, not products

Response from developer

Hi i-own-an-iphone, we appreciate you taking the time to leave us a review and apologise for any inconvenience caused. Rest assured that we note on your feedback and will share this with the relevant team to improve our product and processes. If you face any issue with the app, feel free to drop us an email at customer@you.co so that our relevant team can assist you. Thank you!

You trip

YouTrip is a very convenient multi-currency wallet that is perfect for travellers and online shoppers. It allows users to pay in over 150 countries with competitive exchange rates and no hidden fees, making it a great alternative to traditional banks ๏ฟผ. The app is simple to use, provides real-time notifications, and offers strong security features, making spending abroad easy and stress-free.
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Terrible

Verification on photo is clear but they demand a โ€œclearerโ€ one. Iโ€™ve taken it multiple times already and keeps telling me to retake. Would not use. ๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž

Response from developer

Hi ChaeHyungwon, we hear you on this and apologise for the inconvenience caused. Please take note that a clear photo for verification is needed to ensure accuracy in verification. Typically, the ambient lighting and camera quality affects the photo and facial detection - a quick troubleshoot for this is to ensure that you are doing the verification at a well lit location and that your camera is clear from any smudges or marks. If you'd need assistance, we are happy to help. Please contact us at customer@you.co so that our relevant team can guide you. Thank you!

Review

Amazing experience so far!! Must download.

Rubbish

I signed up and following their step and app is frozen, I email them, they said it should be ok, your account is approved, but not. how come you can run a bank? if you compare with wise & revolut. this is rubbish. don't download.

Response from developer

Hi San Ryu, we appreciate that you took the time to leave us a review and regret to note this. Could we trouble you to drop us an email at customer@you.co with your issue details so that we can re-address your issue. Thank you!

Canโ€™t turn off marketing notification

Spammy app, no obvious way to turn off marketing notifications

Response from developer

Hey kleinbtl, we appreciate that you took the time out to leave us a review. If you'd like to be removed from notifications, you can change your settings on your mobile phone or drop us an email at customer@you.co to request for a removal. Hope this helps, thank you!

ipad

could you please consider supporting Ipad ?

Response from developer

Hi Derrick Cheung, we appreciate that you took the time out to leave us a review. Your valuable feedback is instrumental in enhancing our service for all our customers. Please be assured that we will share your feedback with our teams to implement necessary improvements in our product and processes. Thank you!

Donโ€™t use!

Left me stuck without money on a work trip. Maybe stay with with wise!

Response from developer

Hi Wtffm, we appreciate that you took the time to leave us a review and regret to note this. Please drop us a FB/IG DM or email us at customer@you.co with your issue details so that we can address your concern. Thank you!

Very good

YouTrip makes spending and managing money while traveling easy. The app is simple to use, and I love the convenience of multi-currency support and low fees. Highly recommended!

Review

Utrip is a great travel planning app that made organising my trip easy and enjoyable. I liked how it suggested personalised itineraries based on my interests and schedule. The interface is clean and intuitive, and having all my travel plans in one place helped me stay organised on the go. Some recommendations werenโ€™t perfect for my tastes, but overall it saved me a lot of time and made trip planning much less stressful. I would recommend it to anyone looking for a better way to plan their travels.
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Convenient

Good app for managing foreign currencies. Smooth payments and clear interface. Works well overall

In the uk, the app is unstable

In the uk, the app is unstable. I have to redownload almost every month

YouTrip โ€“ Smart App for Travel Payments

YouTrip is an excellent app for managing money while traveling. Currency exchange rates are competitive and transparent, with no hidden fees. The app is easy to use and allows quick spending tracking. Itโ€™s very convenient for international travel and online payments in different currencies.

app

nice and easy to navigate

3-5 Business Days

3-5 Business days to verify account. Just converted 1k with Wise. Instant set up and verification with them.

Really useful!

For travelers!! Really helped me, every backpacker should be aware of it!