Worts support team
"The support team is terrible — they blame you for their own mistakes. Sometimes, they try to intimidate you over issues that are their fault and threaten to block your account if you don’t comply with their demands."
Delayed Notifications Causing Missed Job Opportunities
Hi team,
I’m writing to report a recurring issue with the app’s notification system that began last week (around late April 2025). Specifically, notifications are significantly delayed—ranging from several seconds to even minutes—when the app is not actively open. As a result, I’ve missed several important job opportunities.
I have already checked and ensured that all necessary permissions are enabled on my phone. Therefore, the problem appears to stem from the app itself rather than device settings.
I took a few days to monitor the situation before reaching out, just to be sure it wasn’t a temporary glitch. Unfortunately, the issue has persisted into early May 2025.
Given how critical timely alerts are to the functionality of this app, I kindly ask that you escalate this matter to the software development team and prioritize a fix as soon as possible.
Much appreciated for your attention and support.
Best regards,
I’m writing to report a recurring issue with the app’s notification system that began last week (around late April 2025). Specifically, notifications are significantly delayed—ranging from several seconds to even minutes—when the app is not actively open. As a result, I’ve missed several important job opportunities.
I have already checked and ensured that all necessary permissions are enabled on my phone. Therefore, the problem appears to stem from the app itself rather than device settings.
I took a few days to monitor the situation before reaching out, just to be sure it wasn’t a temporary glitch. Unfortunately, the issue has persisted into early May 2025.
Given how critical timely alerts are to the functionality of this app, I kindly ask that you escalate this matter to the software development team and prioritize a fix as soon as possible.
Much appreciated for your attention and support.
Best regards,
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Privacy breach and Forced notification
The app keeps sending you notifications even after you’ve turned off all the notifications and tracks your location although I have turned off location services for this app.
Not the worst I’ve come across, but needs work
Haven’t been a user for long but there are some improvements to be made.
- Notifications on my phone are delayed when not inside the app. By seconds to minutes. Meaning you miss out on jobs all the time.
- Information about the job is incomplete, often missing size dimensions and weight. This is crucial information.
- Why do the starting prices start so low? There should be a minimum amount of $10 paid on every delivery. This is same day delivery after all.
- I think you get 10 seconds to accept a job before it moves onto the next driver. With notifications the way they are, consider upping this to 30 seconds atleast.
- How do you update ETA? Haven’t been able to figure this out. Needs to be able to be manually changed with ease.
- Consignees need to leave notes as to where to direct us on pick up. Especially for business addresses.
- We should be able to set up preferred areas. Why am I getting requests for jobs that start over 50kms away? Drains my phone battery and means I’m getting so many useless notifications.
- Notifications on my phone are delayed when not inside the app. By seconds to minutes. Meaning you miss out on jobs all the time.
- Information about the job is incomplete, often missing size dimensions and weight. This is crucial information.
- Why do the starting prices start so low? There should be a minimum amount of $10 paid on every delivery. This is same day delivery after all.
- I think you get 10 seconds to accept a job before it moves onto the next driver. With notifications the way they are, consider upping this to 30 seconds atleast.
- How do you update ETA? Haven’t been able to figure this out. Needs to be able to be manually changed with ease.
- Consignees need to leave notes as to where to direct us on pick up. Especially for business addresses.
- We should be able to set up preferred areas. Why am I getting requests for jobs that start over 50kms away? Drains my phone battery and means I’m getting so many useless notifications.
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Cutting prices to increase their profits is going insane
Cutting prices like crazy , runs are worthless, Bunnings is worthless, normal or new jobs even if you are close to pick up there will be no app notifications, in case of Bunnings everything works fine but prices is worthless.
Honestly nothing left for drivers,
Honestly nothing left for drivers,
