Zaaroz Food Ordering App User Reviews

Customer Experience

Positive experience31.6% of reviews
Neutral7.0% of reviews
Negative experience61.4% of reviews

~ Based on 57 written reviews from the US App Store.

Is Zaaroz Food Ordering App Safe?

Not enough ratings yet to assess Zaaroz Food Ordering App.

Is Zaaroz Food Ordering App Legit?

Zaaroz Food Ordering App appears to be a legitimate app. AppsHunter Legitimacy Score for Zaaroz Food Ordering App is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Worst App though price is lesser than competitors. Makes ordering hell

Doesn’t load available menu for the restaurants. Also when we try to order ig says sorry restaurants not delivering for your zone and when we come out it will give a notification saying my zone is now available to order. But when we try again same error. Its kind off a loop.

Buggy App and not giving proper right to customers

There should be an option to cancel a food order or contact customer support directly. Currently, the platform only provides an automated chatbot with no option to type a message or speak to a customer service representative. The bot automatically asks and answers predefined questions, which makes it difficult to resolve customer issues.

This approach limits customers’ rights and choices. In cases where there are significant delivery delays, customers should have a clear option to cancel their orders and receive proper assistance from customer support.
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Food delivery timing

I placed an order and it took nearly 1 hour to reach me. On top of that, the delivery person was not responding properly to calls. This is really disappointing. Expect better service and timely delivery from your side.

Worst app and dead persons are riders

Very very complicated app to order, not at all user friendly. 10 mins to accept the order, preparation 30 mins, rider assigning 10 min, rider reaching to pickup 15 min, delivery 15 mins. Total - 1hr 20min. By this time we can cook by self in home. Uninstalling the app. Worst experience. U think some freshers have developed this and freshers are the owners of this app. Very poor knowledge in handling.
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Don’t install this application

Very poor experience with Zaaroz delivery app.

The UI is outdated and confusing. The app crashes frequently, which makes ordering frustrating. On top of that, delivery charges are much higher compared to apps like Swiggy and Zomato.

Overall, not reliable and not worth using. Needs major improvements in performance, pricing, and user experience.

Would not recommend.
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Worst delivery service

Worst delivery service and customer service. They are taking 1hr to deliver food within a 2km radius. Also they are lying to come up with some dumb reason for their delay. Dont waste your money in ordering food from this app.

overpriced food items

The food items are 15₹ cost more than actual price from the hotel. 20₹ tax and 25₹ delivery fee. 60₹ we have to pay extra for food.

Support local apps

Good move from local entrepreneur .. good response for all my orders

Delivery charge very expensive

Though the food is charged at normal restaurant rates, the delivery charges are extremely high. If we place a large order it feels okay, but for small or simple orders, the delivery charge is unreasonably expensive. For people who rely on the app frequently, this makes it very inconvenient and disappointing.
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Worst app

Ordered breakfast. After confirming, no one picked it up. When contacted the delivery person, he said he’ll deliver in 15 mins and switched off his phone. Tried to call customer care, it says every one is busy and asks to leave a message. Worst experience ever.

Amazing appl

Best in the business!! Keep up the work

No sevice app

It's while compare another app to Zaaroz is very longer service some time it's out off service I mean our rider was engaged at the moment now Weast of time don'ts use this

Please add more delivery person

You service is good but sometimes its getting very irritated by you guys cancelling our buddy orders as you are running a business please try to maintain consistency

One order will take one hour to deliver

Please don’t order from this app. For a city like thiruvarur where one cross entire city in 10 minutes they will take one hour to deliver the food. For the first I ordered the food service and app interface is pathetic. Un installed the app after the first food order.

I’m impressed with this zaaroz App

Comparing to every food delivery or grocery delivery app is less in delivery charges and all other prices
Even Swiggy and Zomato are adding more extra charges, but Zaaroz is completely less in charge is so appreciated
It would be very comfortable to order and delivery
One request for this app in future future need to add or update with live tracking customer order.
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Satisfied

Food price are very reasonable compared to other food delivery app and no fake discounts and offers, just genuine price

User friendly app

Very use to order & more offers are there too..

Delivery time more

Nowadays they are taking more than an hour to deliver food. Also the delivery persons are not responding properly. Worst service

Payment issues

After payment it didn’t reflect in the app for 3 times.

Thavamithran

Very good app for Town people to get delivery just improve app quality that’s all thank you