Food at very reasonable prices and nominal delivery charge
This is the best app for ordering food at very reasonable prices. Also delivering in all the conditions. I always trust this irrespective of negative reviews. In case of delivery missed, 100% refund will be received along with some additional coupon which may be used later in the same app. That too there is no expiry date for those coupons. Really very nice. Thanks to IRCTC.
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Pleasant experience
I had a very pleasant experience with the e-catering service during my journey. The food was served on time, was fresh, hygienic, and tasted good. The delivery guys were courteous, professional, and attentive to passengers’ needs. Overall, the quality of service was excellent and contributed to a comfortable travel experience. Keep up the good work!
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About food
i order 2 time food in train , both time food on time , and food is good taste
Very bad
Very bad experience with IRCTC eCatering. Ordered food for my kids during travel and the food was never delivered. Customer service was completely unavailable, even the helpline number was not working. When I called the hotel directly, they said they were never even notified about the order. Had to struggle late at night during the journey because of this app. Refund also not processed yet. Totally unacceptable service.
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Nice experience only when customers don't do mistakes
27 Apr2026, I ordered chole masala bhaji 147₹ total in Maharashtra express 45 min before COD. When they confirmed order, i called restaurant they said yes don't worry we will definitely deliver just be on your seat. Nice packing, nice plates to eat, spoons, pickles, salt pack etc. taste was good, quality good, don't hesitate, be patient and do order, don't make mistake like keep time buffer in order and delivery, make payment properly in time. Thanks team. Ignore old low rates and order with confidence
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