Zalando User Reviews

What users say

Top reviews

The new BIG version is horrible

Why you change the GIANT product icon? Very inconvenient and slow to shop

Awesome

Best ever

My own experience

Good aap i recomand , for those who still don’t know about zalando its aan good aap where you can shopping origina clothes at goodprices quality is best the way you receive the package is really premium but worst part is you cannot always pay with invoice , invoice payment it’s good for the people shopping for first time on zalando this payment can help people seeing quality and details not only back of the screen but also real life in their hands
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Awesome

Perfect size and I always find my size and good quality on here.. love it

Sacrseno sve , jos kad bi stizalo u Montenegro.

Sve savrseno

Apple pay

The most frustrating thing about the app is that it doesn’t support Apple Pay.

Mode

Excellent site

Gisbell

Lo mejor siempre hago mis compras y quedo enamorada, mis paquetes bien empacados todo perfecto

Why sign instead of safe place?!

You used to be able to have your order left in a safe place but now you have to sign for it - why?!

It’s Zalando policy now, not the courier’s so you don’t get the option you used to.
The same guy’s been many times so knows where to leave it but he won’t because he needs a signature or he’ll get in trouble.
Absolute nonsense and extremely annoying!
Now I won’t ever order from Zalando again, I have done for years - hope you’re happy!
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No sizes, no availability

I tried to order so many things but they only available in Germany, no possibility to be delivered to the UK. Therefore, I don’t understand the meaning behind this app.

App language

For Hungary address, no english language

Horrible app layout

Love shopping on zalando but the new home page layout on the app is extremely off-putting. It is almost as if it tries to be pinterest. I’m shopping for clothes and accessories not making an inspiration board.

Top

Leuke app en soms mooie kortingen. Snelle levering . Top.

Ruim assortiment

Interessante selectie van merken

Abscence du service client

Commande passée il y a maintenant plus d’une semaine et toujours aucun colis reçu. Le suivi n’évolue pas, aucune information claire, et le service client est soit absent soit totalement inefficace.

C’est inadmissible de laisser un client sans nouvelles pendant autant de temps après paiement. On a l’impression d’être complètement abandonné une fois la commande validée.

Je déconseille fortement ce site tant que la gestion des livraisons et du service client ne sera pas améliorée.
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mode sombre

ce serait génial de proposer un mode sombre pour l’application sur téléphone. aussi enlever les photos d’influenceurs etc .. ou en faire une rubrique à part . ça envahit l’écran d’information.. merci

Localisation issues

The app itself works well and has a decent selection, but! Why can't I change the language in the app? Localization is tied to location, and it would be fine if your service was available in one country, but no, so why can't I just select "English" in the app? You don't even need to localize anything separately; you have a UK region with an English app... I simply can’t use your app
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Sort by discount

I like to sort things by discont and can find this option

J’aime beaucoup cette appli !! Très mauvaise pour le portefeuille

Si je pouvais me permettre juste une chose qui m’agace au plus haut point c’est de ne pas pouvoir enregistrer mes recherches..
des applications proposent l’enregistrement des recherches et filtres appliqués dedans mais pas la vôtre.. pourquoi ? 😭
Avec ça en plus je tape 5*

Méretek

A legtöbb termék nincs átlagos méretben. XXL és S, XS között. Cipő szintén. Szerettem volna rendelni. De ami tetszik abban nincs méret.