App does not work
Terrible app, don’t get it if you can
Terrible app
Needs improvement
Response from developer
Thank you for your feedback. We apologize for the inconvenience caused by the logout issue, which has been resolved in a recent update—please ensure your app is up to date. Please contact your property manager to resolve the door labeling issue, they will be able to help you address this issue.
Constant Sign in Prompts
Response from developer
Thank you for your feedback. We understand how repeated sign-ins can be frustrating. The repeated login issue has been resolved in a recent update. If you have any additional issues please reach out to your property manager for support.
Shockingly TERRIBLE!!
P.S. I work in the tech industry… This is not user error, this is a horrible app.
Look at how solid Open Path or several other apps are. You have to step up your QA game with your dev team!
Response from developer
Thank you for sharing your detailed feedback. We understand the frustration caused by the sign-in process and have since fixed that issue in a software release. We’re excited to share that we’ve released resident key in Apple Wallet and Google Wallet, providing the tap-and-go experience you’re looking for. Please check with your property manager to see how to upgrade and enable this feature. Your input is valuable as we continue to refine the app, and we appreciate your patience during this process. If you have additional suggestions or need assistance, please reach out to your property manager.
