Zentra Access

Zentra Access

Access simplicity

37 ratings
12 reviews
Free

Details

  • Released
  • Updated
  • July 10, 2023
  • September 8, 2026

Features

Zentra Access screenshot #1 for iPhone
Zentra Access screenshot #2 for iPhone
Zentra Access screenshot #3 for iPhone
Zentra Access screenshot #4 for iPhone
Zentra Access screenshot #5 for iPhone
iphone
ipad
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About

This app provides a simple, smart, and secure access experience for residents and property staff. It offers mobile credentials for seamless entry and efficient management of access for properties.

Mobile credentials for seamless access
Intuitive tap-to-access interface
Simplified installation and configuration
Centralized access management
Enhanced property security
Convenient resident lifestyle
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What's New in Zentra Access

1.18.0

September 8, 2026

* Fixed an issue where some users saw an error when adding a mobile credential to Apple Wallet​ * Fixed an issue that could require signing in twice when setting up multi-factor authentication * General bug fixes and performance improvements​

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User reviews

Worst! Never works properly

Worst! Never works properly hate this stupid app!

About as bad as everyone makes it out to be

Constant login requests. Take a few minutes to even get in the apartment now, rather just use a physical key/keycard if I had the choice

Edit - also, emails coming from them show up with a warning in outlook “we can’t verify that this email came from the sender so it might not be safe” which I’ve only ever seen come up on phishing emails?
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App does not work

I tried to sign in the app because my campus uses this app to open doors and it said to login with my school account and I put the exact login and it does not work. I get an error message saying wrong email or password. I tried multiple passwords I use and none of them worked. I tried resetting the password with an email and the email never came to my inbox.

Terrible app, don’t get it if you can
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Terrible app

Keeps logging me out every few times I use it.

Needs improvement

The app seems to be having trouble all the time. It logged me out every time I close the app and I have to log back in when I’m sitting at the door. When it does work, there are no labels on the door so I have to guess which store it is. Definitely needs to improve.

Response from developer

Thank you for your feedback. We apologize for the inconvenience caused by the logout issue, which has been resolved in a recent update—please ensure your app is up to date. Please contact your property manager to resolve the door labeling issue, they will be able to help you address this issue.

Developer apps

FAQ

What is Zentra Access?

Zentra Access is a private application designed to provide a simple, smart, and secure access experience for residents and property staff. It integrates software, hardware, and services to manage property access efficiently.

Is Zentra Access free to use?

Yes, Zentra Access is available for free. The app itself does not require any purchase or subscription fee for users.

What devices does Zentra Access support?

Zentra Access is supported on iPhone and iPad devices, offering a convenient mobile credential solution for users.

How often is Zentra Access updated?

The latest version of Zentra Access is 1.12.0, last updated on November 18, 2025. This indicates regular updates to improve functionality and security.

What is the age rating for Zentra Access?

Zentra Access has an age rating of 4+, making it suitable for a wide range of users, including families.

How can I get support for Zentra Access?

For support with Zentra Access, you can email support@zentra.co. The developer, Schlage Lock Company, LLC, provides this contact for user assistance.

Where can I find the privacy policy for Zentra Access?

The privacy policy for Zentra Access can be found on the developer's website at Zentra.co/privacy-policy/. This outlines how user data is handled.

Does Zentra Access have ads?

No, Zentra Access does not contain advertisements. The app is designed to provide a seamless and uninterrupted user experience.