Zillow Rental Manager User Reviews

Customer Experience

Positive experience66.7% of reviews
Neutral9.1% of reviews
Negative experience24.2% of reviews

~ Based on 264 written reviews from the US App Store.

What users say

Is Zillow Rental Manager Safe?

Zillow Rental Manager appears safe based on user ratings. AppsHunter Safety Score for Zillow Rental Manager is 92/100.

This assessment is based on 11,645 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.3% of ratings point to a safe experience
4.4% of ratings suggest some concerns
6.3% of ratings point to a risky experience

~ Based on 11,645 App Store ratings for Zillow Rental Manager.

Is Zillow Rental Manager Legit?

Zillow Rental Manager appears to be a legitimate app. AppsHunter Legitimacy Score for Zillow Rental Manager is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Never improves

Using the messaging feature in this app is terrible.

IMPRESSED

This app is so easy to use. It’s my first time being a landlord and Zillow really made it so easy for me to create a listing. I enjoy the partnership with experian to handle the background & credit check. I will definitely be using their monthly payment service as well

Lease creation bug

The portion of the app similar to docusign does not work

Seems like it was written by an intern

This app (and the site) has the most basic functionality is not flexible at all. Seems like it was an afterthought from Zillow. Why did cancelling my month-to-month payment cancel all payments? If you’re going to hold my tenants money in your bank for a week, stealing the interest I could gain, you had better give me a better service. Also why can the only e-signatures allowed be the lease? I have other documents I need them to sign outside the lease. Finally, the lease edits get completely removed every time I have to modify a document and I have to start over again. So frustrating.
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Owner home for rent

Truly easier and cheaper than an agent

An issue with the app

I love your app and how much exposure you gave us but there an issue with navigating the app and how slow, difficult or sometimes impossible to do editing and see it on the linked sites like Hot pat and Rental… wish you all the best

Can’t report Phishing

All of the requests I have had so far are phishing and there is no way in messages to report. I posted it today and got 6 messages or so. The help center has no results for phishing, or scam, or fraud. A Google search results in a Zillow link that results in an error message. As an example there was an immediate message and link from “Z I L L O W” and “ZILL OW” sending me to a tiny.url telling me my posting was flagged and disabled. Would be great to not get these messages or to be able to flag them. Making it impossible to do so is an obvious sign they don’t care about their users.
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Where’s lease builder?

Used to be awesome - now that I can’t build a lease it’s not so awesome. What happened to the feature?

Worthless

Deceptive

Horrible experience

Wouldn’t let me even post properties instantly disables multiple accounts

Love their Rental Manager

I have a small family operation and I have been using this service for several years now. It is free to use for both Tenant and landlord, and we can make state specific leases as well as collect payments. The tenant can also opt to get credit reporting. I love the reminders. It sends everyone when the tenant is late on rent. Their fee of $35 for the tenants to submit an application is also very reasonable and people like that.
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Been trying to list my rental

Been trying to list my rental for over a hour no luck with this web site there must be a easy way

Fantastic Experience

I always have better experiences on Zillow in-compare to any other listing site

Payment function is broken

Have not been able to collect payments for months. Support is non-responsive.

Awesome rental app.

This app is absolutely amazing and a great way to start your landlord / property management career. The only thing I would change is the ability to revise the application fee and able to receive a portion. Other than that, it's a great way to keep records of messages, rental agreements, taking payments, and any revisions and or maintenance records
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Great job

It's really much better than I thought.

Scam after Scam after Scam

Worse than Craigslist and Facebook combined. Users are requesting you verify your the owner of your own properties. Receiving messages from user names like ZILL 0W it’s a complete waste of time. Users who seem like they might be legit schedule showings and never show up. Property owners have no way to review renters to warn others you’ll be wasting your time. Not worth the effort sadly.
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Zillow

Zillow has made renting and managing my apartments very seem less so far. Great resource.

Was Great

It is a great app for doing it yourself landlord. It is very disappointing that the stopped the lease builder. I wish they just charged for it instead. Now that is a big gap.

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