Zoho Bookings User Reviews

Name: Zoho Bookings
Rating: 4.1 (72 reviews)

Zoho Bookings

Zoho Corporation

💼 Business

📊 Productivity

Customer Experience

Positive experience25.0% of reviews

Neutral16.7% of reviews

Negative experience58.3% of reviews

~ Based on 24 written reviews from the US App Store.

Is Zoho Bookings Safe?

Zoho Bookings appears mostly safe based on user ratings. AppsHunter Safety Score for Zoho Bookings is 79/100.

This assessment is based on 72 user ratings, with an App Store average of 4.1/5.

Safety Analysis

76.4% of ratings point to a safe experience

1.4% of ratings suggest some concerns

22.2% of ratings point to a risky experience

~ Based on 72 App Store ratings for Zoho Bookings.

Is Zoho Bookings Legit?

Zoho Bookings appears to be a legitimate app. AppsHunter Legitimacy Score for Zoho Bookings is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

President

We have been using Bookings for over two years. Before implementing Bookings we thought Bookings would blow up our calendar. In reality the opposite has happened. More control over our day and the easiest way ever for clients to setup meetings. Bookings is a win/win for my teams and our clients.

H-Factor (LA)

15 days ago

Response from developer

Hi, thank you for your wonderful review and for being a Zoho Bookings user for over two years! We're delighted to hear that Zoho Bookings has given your team more control over your schedule while making it easier for your clients to book meetings. We truly appreciate your continued support and look forward to serving you for many more years! Thank you.

Mobile app does not sync with desktop.

Doesn’t work.

fasteddie449

23 days ago

Response from developer

Hi, we're sorry to hear that you're experiencing issues with syncing appointment details between the mobile app and the web version. This isn't the expected behavior, as appointments should sync in real time across both platforms. Please send an email to support@zohobookings.com with the details of the appointment that didn't sync correctly. Our team will investigate the issue, identify the root cause, and work to resolve it as quickly as possible. Thank you, and we look forward to assisting you.

Calendly it is not

If you are an existing Calendly user looking to move to Zoho Bookings, my recommendation is to think carefully about what you like about the Calendly system and what you would miss if it wasn’t available in Zoho Bookings. For me I chose to switch because I was becoming increasingly invested in using the Zoho stack for our startup business. We were Calendly users and switched to Bookings and in the main we are happy with that decision. The Zoho mobile apps are generally good to use but they do lack some functionality that creates unnecessary user friction, like not being able to edit aspects of a booking once it has been made. I would like to change the assigned consultant from time to time but can’t seem to do that using the mobile app. It is not a deal breaker and possibly the team will include this type of functionality in the future. Overall it is a solid 4 stars from me.

Kegsy01

4 months ago

Don’t waste your time

Not impressed with any thing that has to do with Zoho

NHW👍🏻

5 months ago

Response from developer

Hi, we’re sorry to hear that you’ve had a disappointing experience with Zoho. We’d really appreciate the opportunity to understand what went wrong and make things right. Could you please share more details about the issue you faced by reaching out to us at support@zohobookings.com? Our team will be happy to look into it and assist you promptly. Your feedback is important to us, and we’re continuously working to improve our products and overall experience.

Big with login

The app says that there has been a problem on the side not getting fixed

adfgnmk

8 months ago

Response from developer

Hi, we’re sorry to hear that you’re having trouble logging in to your bookings app. Please reach out to our support team at support@zohobookings.com, and we’ll review your account-specific logs to assist you as quickly as possible. In the meantime, we also recommend updating the app to the latest version and trying again, if you haven’t already.

Doesn’t work

I cannot get this app to allow me to book anyone. It doesn’t show my upcoming appointments I checked to make sure that I was logged into the correct account and I am. I know that I have an appointment tomorrow evening and several this week, but they are not showing in the app. So if I can’t book through it, and I can’t view my upcoming appointments through it I’m not entirely sure what this app is supposed to be used for.

dawnthedogtrainer

10 months ago

Response from developer

Hi, we’re sorry to hear you’re experiencing issues with booking and viewing appointments in the app. Kindly reach out to our support team at support@zohobookings.com so we can assist you promptly and ensure your appointments show up correctly. We appreciate your patience and are here to help.

Great app

Great booking app

Ajaykuthuparamba

a year ago

App doesn’t work?

App is glitched or doesn’t work at all. Have to go to Zoho CRM to see my bookings. Please help admin?

pvincent3789

a year ago

Too hard to edit apts

Overriding your normal business hours is way too tedious. I’m a sole proprietor and I work when I want to, but I certainly don’t want people to be able to book me anytime. So I limit my hours. Trying to make an exception to those hours is not easy. This app would be a lot more useful to me if I could make changes in my own schedule from the same window where I’m making the appointment instead of having to exit out of the appointment, go in, adjust the special business hours, which apparently you can’t do in the app, or at least it’s not anywhere intuitive, and then go back into the appointment to change the hours. I can’t tell you how many times I’ve had to back out of and restart an appointment because I forgot it was outside of my regular business hours. Maybe this is just specific to me but the last scheduling app I had Wood allow me to override my business hours from inside the appointment screen.

dawnthedogtrainer

a year ago

Notifications??

Hello! What kind of app does not have not have any sort of app notifications?? Can’t find it in settings and nothing within the app. The only way to know someone made an appointment is by email.

tsokaman

a year ago

Terrible.

It made me sign in more than 10 times and kept telling me i needed to sign in again! I do not recomend this app to anyone.

Audrey Wooten

a year ago

The last update are disaster

The last update are disaster. Can’t view all available appointments, can’t share link due to messed list there…

Ldighost

a year ago

New Update is Horrible

I’m not sure what you did but now you cannot even do the basic functions. I have to share the link to my entire list of appointment types which is a mess. Before you could share a link to an individual type of appointment or to the individual workspace. This app is now useless.

lovejamilylove

a year ago

Response from developer

In the second tab's bottom panel, swipe left on any listed Workspace, Event Type, or User to share their respective booking pages.

Bookings

I use it.

:Mūsa:

a year ago

Zoho Bookings a weakness in Zoho line up

We use the Zoho One stack, Zoho Bookings is the customer facing component of Zoho and we only use it because it links to rest of the stack. Zoho need to look at the likes of Calendly and invest heavily into this app it is the gateway to the rest of the Zoho Apps and probably one of the weakest of their Apps- so Zoho please invest in this App… it’s too important not to…

TGN

2 years ago

Mobile apps shows wrong time zone

Horrible app. It can’t even display my time zone correctly, causing all meetings to show at the wrong time and outside of my business hours. I don’t understand why Zoho puts out such subpar products. We’re paying to run our businesses, but Zoho is acting like scammers—stealing from us through faulty software.

OhhhJ0hnny

2 years ago

Not even close to Calendly

Can’t even set unavailability on the mobile app. Can’t do it on the website either since it’s not mobile optimized. That’s a huge flaw. It’s like they half finished this app and expected users to not care.

Looks like I will be paying for Calendly pro now…

IRat34pps

2 years ago

Copy link to specific calendars

I would like the ability to copy a link for a specific calendar when I have multiple calendars to choose from. I want to be able to direct a recipient to a specific calendar by copying that specific link in the app.

Curlz/Wavez

3 years ago

Limited compared to Calendly

This app allows the share of only a category of event types not individual events. So sharing the booking link is not effective.
Compared to Calendly this is a big point of inconvenience.

Jim.a.c.l.James

3 years ago

Improve UX

Please make fields copyable! (Name, email, phone AND custom ones!
Also it will be good to make links in these fields clickable.
Currently I feel app useless. Both App and mobile website are useless - you have to use Desktop version to manage your business.

gomonp