Zoho Expense User Reviews

Customer Experience

Positive experience60.6% of reviews
Neutral9.4% of reviews
Negative experience29.9% of reviews

~ Based on 254 written reviews from the US App Store.

What users say

Is Zoho Expense Safe?

Zoho Expense: Travel & Expense appears safe based on user ratings. AppsHunter Safety Score for Zoho Expense is 96/100.

This assessment is based on 8,052 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.9% of ratings point to a safe experience
0.8% of ratings suggest some concerns
1.3% of ratings point to a risky experience

~ Based on 8,052 App Store ratings for Zoho Expense.

Is Zoho Expense Legit?

Zoho Expense: Travel & Expense appears to be a legitimate app. AppsHunter Legitimacy Score for Zoho Expense is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Very convenient!

The automatic mileage tracking is the most useful feature! Easily pays for itself even at $60 per year!

Simple. Effective.

This is a great system for a small company. Easy to use. Very affordable

Exceptional

Works great. Lot of thought and effort must have gone to make this such a perfect tool for us kind of travelers to claim the expenses.

Amazing for expense management

Been using Zoho expense for coming up to 4 years.

It’s fantastic and love how you can easily take photos of receipts and let it auto scan. Easy to organise trips and also very user friendly.

Excellent app!

Life is Simple

Before Zoho Expenses my report was pain staking. With Zoho Expense my reports each month are a breeze!!

Robust and versatile but poor support

It seems like a very good app, but simple vital features (that others have) like emailing receipts does not work and phone support calls are to people who don’t know the product. Live chats have 5 minute wait times after every response and support emails are responded to within 1-2 business days. I got this to save time. And so far the opposite is happening.
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Excellent app for businessman

In the beginning I was skeptical about the app, now I use it for all traveling purposes. 100 % recommended.

I miss Zoho

I currently have to use SAP Concur and I miss Zoho! The way Zoho is set up is so well thought out. The receipt matching with personal credit card line items is impeccable. It’s just perfect. If the User messes anything up, there is a group of administrative helpers that scan and review the submitted report and catch issues, duplications or anomalies, and corrects them before it goes to your supervisor..

Conversely with Concur I spend three days out of the month on weekends on expense reports. With Zoho I don’t spend more than three hours a month on my expense reports and there are never any issues when it goes through for company approval because I have people that are part of Soho that help make sure everything is correct. I miss Zoho 😭
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Excellent app

Does the job!

Very intuitive and easy to use

User friendly app, lets you record expenses for your business trips instantly.

Unable to create account

Continually unable to create an account with my Apple account, with and without VPN. It detects the country just fine but then keeps saying it can’t create. Garbage.

Doesn’t work

As a customer, I told you: receipt scanning doesn’t work on iPhones. And it’s useless to complain with tech support, since they don’t fix anything

Response from developer

Hi Daniel, we regret the inconvenience caused. We would like to start by saying that your experience did not go unnoticed, our team was carefully investigating the root cause and we're happy to let you know that the issue has been fixed. Please try scanning your receipts again, and do not hesitate to reach out to us at our support email if you need any further assistance. We would be glad to help. Regards, Zoho Expense.

Facile et efficace

La meilleure application de dépenses que j’ai utilisé

Great receipt collating app

The simplest to use app I’ve found to capture expenses to create a monthly report that can be submitted for reimbursement.

Got buggy with last update

Things were good but then an update broke some things. Example I can no longer report bugs with the iOS app. It sends the bug report feedback to my own email address rather than the ZOHO support. I have 11 receipts stuck in “scanning” they have been scanned and added to reports however if I delete them from the scanning queue it deletes them globally even from reports. No way to report this. The web version doesn’t show the receipts being stuck in scanning. iOS bug
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Great app

Love using zoho for daily invoices and travel cost

Mixed bag

Has some features that make it my favorite expense app.

However it consistently fails to upload captured receipts which need to be resubmitted. A fatal flaw which makes it non dependable, and ultimately
unusable. Please let me know if you ever resolve the receipt upload issues and I will gladly return as a customer.
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Lifesaver for frequent business travelers

Easy to use, intuitive, accurate with AI features that makes scanning and submitting your expenses on the go a breeze.

Best App for Credit Card Receipt Tracking

This app well to track credit card expenses to reconcile with monthly statements.

Terrible!

The MFA has me going is circles and unable to login online.