Zonos Prepay

Zonos Prepay

Pay U.S. duties

19 ratings
206 reviews
Free

Details

  • Released
  • Updated
  • June 15, 2025
  • July 24, 2026

Features

Zonos Prepay screenshot #1 for iPhone
Zonos Prepay screenshot #2 for iPhone
Zonos Prepay screenshot #3 for iPhone
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About

Easily prepay U.S. duties on imports. Use AI to auto-fill customs details from a photo or enter them manually. Pay in your local currency and get a QR code for smooth shipping.

AI-powered customs detail auto-fill
Manual item information entry
Calculate and prepay U.S. duties
Pay in local currency
Generate QR code/Declaration ID
Supports Canada Post and USPS (U.S. territories)
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What users say

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What's New in Zonos Prepay

2.1.0

July 24, 2026

We've improved how important account messages are shown. If broker authorization is still required, you may be asked to complete that step before you can continue to payment.

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User reviews

?

Doesn’t even sign in

Difficult to set up.

Setting up the APP it kept freezing and then stuck on its lengthy privacy statement. It took three tries to set up.

Very bad

Does not work well at all, the HS code have to be entered in EXACTLY the right format otherwise it won’t work. The app absolutely wants to use their garbage AI API to identify the product but half the time it timeouts and there is not error handling code for that. Avoid if you can but sadly you cannot
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Orange man make tariffs

Bad

A joke.

Was making a shipping label to America through Canada Post until halfway I was suddenly told to download this app. Downloaded it to find I was expected to pay nearly $400 CAD in upfront duties on a $995 item before Canada Post would even print me my label. What a joke! 🤣Immediately pivoted to FedEx who handled everything for just $68 total with no garbage third-party app required. Canada Post has pretty much handed its cross-border shipping business to its competitors by implementing this in the most seller unfriendly way imaginable. The app itself is confusing, the duty calculations are jarring with zero real explanation, and the whole experience feels like a trap. 1 star is generous.
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User experience

🐞

Reported Bugs

17 issues

Keeps crashing

Bug

Incorrect HTS codes being generated

Bug

Crashes midway through process

Bug

Errors out constantly

Bug

Crashes at every moment

Bug

Can't get past verification

Bug

No Verification Code Sent

Bug

Cannot select made in USA

Bug

App does NOT open

Bug

No place to edit incorrect classifications

Bug

Inaccurate and AI based

Bug

App is glitchy and does not work

Bug

Extremely frustrating and it's simply impossible to get a 13 digit code required by CANADA post

Bug

Bad AI

Bug

Glitch

Bug

Erroneous and AI driven

Bug

Every item I photograph comes up as being made in China

Bug

Requested Features

2 requests

Allow manual adjustment of HTS codes

Feature

Recognize MFN duty-free HS codes and allow for a $0 duty prepay option

Feature

FAQ

What does Zonos Prepay do?

Zonos Prepay allows you to easily prepay U.S. duties and customs fees for your imports. It simplifies the process by using AI to auto-fill customs details from a photo or allowing manual entry. You can then pay in your local currency and receive a QR code or Declaration ID for seamless shipping.

How does the AI feature work?

You can snap a photo of the items you are shipping, and the app's AI will automatically populate the necessary customs details for you. This significantly speeds up the process of preparing your shipment for U.S. import.

Is there a subscription cost for Zonos Prepay?

No, Zonos Prepay offers a free account with no subscription costs. You pay a clearance/processing fee per shipment, along with the duty cost, on a pay-as-you-go basis.

What shipping carriers does Zonos Prepay support?

Currently, Zonos Prepay is compatible with Canada Post for shipments to the U.S. and USPS for U.S. territories. The app plans to support additional postal services in the future.

Who is this app designed for?

This app is ideal for individuals and small businesses that frequently ship items to the United States. It's also beneficial for postal operators looking for a compliant solution to manage prepaid duties on incoming shipments.