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Zonos Prepay

Zonos Prepay

Pay U.S. duties

360 ratings
195 reviews
🔧 Utilities
💼 Business
Free

Details

  • Released
  • Updated
  • June 18, 2025
  • July 6, 2026

Features

Developer

iGlobal Exports LLC
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About

Easily prepay U.S. duties on imports. Use AI to auto-fill customs details from a photo or enter them manually. Pay in your local currency and get a QR code for smooth shipping.

✓AI-powered customs detail auto-fill
✓Manual item information entry
✓Calculate and prepay U.S. duties
✓Pay in local currency
✓Generate QR code/Declaration ID
✓Supports Canada Post and USPS (U.S. territories)
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What users say

Summarized from real user reviews of Zonos Prepay. Based on 360 reviews and a 1.3/5 average, it highlights the 1 positive and 17 negatives reviewers mention most about this Business app.

Positive things

  • ⭐Quickly calculates US duties

Negative things

  • 🐛Keeps crashing
  • 🐛Incorrect HTS codes being generated
  • 🐛Crashes midway through process
  • 🐛Errors out constantly
  • 🐛Crashes at every moment
  • 🐛Can't get past verification
  • 🐛No Verification Code Sent
  • 🐛Cannot select made in USA
  • 🐛App does NOT open
  • 🐛No place to edit incorrect classifications
  • 🐛Inaccurate and AI based
  • 🐛App is glitchy and does not work
  • 🐛Extremely frustrating and it's simply impossible to get a 13 digit code required by CANADA post
  • 🐛Bad AI
  • 🐛Glitch
  • 🐛Erroneous and AI driven
  • 🐛Every item I photograph comes up as being made in China
See all reviews

What's New in Zonos Prepay

2.0.2

July 6, 2026

Moved the order history out of the account page to a new Orders tab replacing the Calculate tab. Downloadable invoices on the order confirmation page. New destination country selector in preparation for supporting more countries soon!

More

User reviews

Most RecentHighest RatedLowest Rated

horrible

Just got an email stating that my “order” with Zonos was cancelled. I just wanted to send a gift to a friend in the US. No idea what is happening with my package now
TenWritesTenWrites

Completely unnecessary

Complete nonsense. Canada Post has been doing this effectively for decades. Just another way for the US to take more personal data/information. Disgusting. Zero stars if I could.
ZzzzzorbaZzzzzorba

More Bureaucratic Red Tape

Don’t send anything to the US unless you must.
Libre tempsLibre temps

No issues

Annoying to have to do this but I had no actual issues creating the shipment in the app. Photos worked fine.
Chab009Chab009

thanks cheeto

absolute effin garbage
BDS5101BDS5101
See 190 more reviews

User experience

🐞

Reported Bugs

17 issues

Keeps crashing

Bug

Incorrect HTS codes being generated

Bug

Crashes midway through process

Bug

Errors out constantly

Bug

Crashes at every moment

Bug

Can't get past verification

Bug

No Verification Code Sent

Bug

Cannot select made in USA

Bug

App does NOT open

Bug

No place to edit incorrect classifications

Bug

Inaccurate and AI based

Bug

App is glitchy and does not work

Bug

Extremely frustrating and it's simply impossible to get a 13 digit code required by CANADA post

Bug

Bad AI

Bug

Glitch

Bug

Erroneous and AI driven

Bug

Every item I photograph comes up as being made in China

Bug
✨

Requested Features

2 requests

Allow manual adjustment of HTS codes

Feature

Recognize MFN duty-free HS codes and allow for a $0 duty prepay option

Feature

FAQ

What does Zonos Prepay do?

Zonos Prepay allows you to easily prepay U.S. duties and customs fees for your imports. It simplifies the process by using AI to auto-fill customs details from a photo or allowing manual entry. You can then pay in your local currency and receive a QR code or Declaration ID for seamless shipping.

How does the AI feature work?

You can snap a photo of the items you are shipping, and the app's AI will automatically populate the necessary customs details for you. This significantly speeds up the process of preparing your shipment for U.S. import.

Is there a subscription cost for Zonos Prepay?

No, Zonos Prepay offers a free account with no subscription costs. You pay a clearance/processing fee per shipment, along with the duty cost, on a pay-as-you-go basis.

What shipping carriers does Zonos Prepay support?

Currently, Zonos Prepay is compatible with Canada Post for shipments to the U.S. and USPS for U.S. territories. The app plans to support additional postal services in the future.

Who is this app designed for?

This app is ideal for individuals and small businesses that frequently ship items to the United States. It's also beneficial for postal operators looking for a compliant solution to manage prepaid duties on incoming shipments.