Zum User Reviews

Customer Experience

Positive experience16.7% of reviews
Neutral0.0% of reviews
Negative experience83.3% of reviews

~ Based on 12 written reviews from the US App Store.

Is Zum Safe?

Zum - Riders has mixed safety signals based on user ratings. AppsHunter Safety Score for Zum is 51/100.

This assessment is based on 33 user ratings, with an App Store average of 2/5.

Safety Analysis

21.2% of ratings point to a safe experience
6.1% of ratings suggest some concerns
72.7% of ratings point to a risky experience

~ Based on 33 App Store ratings for Zum.

Is Zum Legit?

Zum - Riders appears to be a legitimate app. AppsHunter Legitimacy Score for Zum is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Useless App

The main zoom app is for parents. It allows updating contact info, updating rides, and management of multiple kid’s profiles. The main app works great.

This app is supposed to be for students/ riders. I would imagine it should only allow them to access their profile if there’s more than one kid in the household. It also shouldn’t allow them to skip/ update rides. There’s only one problem. There is NO WAY TO LOGIN. You must login using credentials the school has on file. School’s don’t, and shouldn’t, keep student phone numbers on file. Well.. how is a student supposed to login to the app without an associated phone/ email?

There’s literally no way for a child to log into the app, and I wouldn’t want Zum having my kids contact info anyway. As of now, there’s no way for a kid to see where their bus/ ride is without the parent being there using the main Zum parent app. The only other option is to let your kid log into the parent account on their own phone. I trust my kids enough to do that, but they shouldn’t have full administrative privileges over all the accounts in the household..

Zum needs to make a separate app for the RIDER to use without personal contact info. Such as using a student ID to login, along with a code/ invite link from the school. There’s much work to be done by Zum to make sure parents and riders both can stay updated on their rides.
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its poo

yeah its poo it wont log in

Log in 😜

I was streaming coc clash of clans an the bus got swated be careful this app will replace your review so be careful

67
By:🐓🏇🫴🫴

Pls pls pls rn rn rn

Yeah so I was on the bus

Ts sucks

My school made us use this and it makes me wanna die

beary confusing

confusing you need to enter your school email not personal

Could login tho it’s confusing and not easy

Parents had to register me but It works confusing tho I actually am starting to hate it

Bad App

There is no way for me to sign up only sign in

No way to sign up

The link provided in the description, to sign up, does not work.

Can’t log in

Tried to log in with my account, wouldn’t let me. Tried resetting my password, didn’t help. Useless.

Doesn’t work

Fails to login. I can login fine on the main zum app on my other phone ,but not this one.

Can't create log in

There is no where to 'create a log in', only a field to log in for those with accounts. Therefore, I can't use the app. So user unfriendly I am deleting it because it's useless to me if I can't as much as create a log in. Poorly thought out.