Zurich Kotak General Insurance User Reviews

Zurich Kotak General Insurance
Zurich Kotak General Insurance
Zurich Kotak General Insurance Company (India) Limited

Customer Experience

Positive experience26.7% of reviews
Neutral0.0% of reviews
Negative experience73.3% of reviews

~ Based on 15 written reviews from the US App Store.

Is Zurich Kotak General Insurance Safe?

Not enough ratings yet to assess Zurich Kotak General Insurance.

Is Zurich Kotak General Insurance Legit?

Zurich Kotak General Insurance appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Zurich Kotak General Insurance is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Very nice

Very nice

Very disappointed app

This app is not working properly, always disappoint.

One of worst app i have ever come across.

The app is not properly maintained, Full of lag, not able to download my policy, UI is just pathetic. Zurich Kotak app is just like their service. I am done and i am not going to buy any further policy from them.

very bad

हमने हेल्थ चेक अप करवाया था जिसे आज 11 दिन हो गए है और अभी तक रिपोर्ट नहीं आई है । बहुत ख़राब बात है इतनी बड़ी कंपनी के हेल्थ इन्शुरन्स के लिए ।

Worst Application

There is no option to write address for E consultancy when I try to enable location that is not working either.

Most Pathetic service

I recently purchased Bike insurance policy, expecting it to deliver the policy with details as per the given documnet. Unfortunately, the details provided in policy are incorrect, and the actual details did not match what was there in supporting docs which i gave. These incorrect details led to a frustrating experience, especially after paying a premium price.

I reached out to support team but they came back with the option to cancel the policy and asking for tons of documents .Transparency is crucial for trust, and failing to provide accurate service is unacceptable.


Until this is resolved, I cannot recommend this service. I hope the company takes feedback seriously and corrects such issues for future customers.
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Useless service and staffs

Please don’t make a mistake by taking Zurich Kotak insurance just they don’t help costumers with there concern they just sitting fooling peoples and worst executive Gautam yadav he is the manger in bihar zone not a single understanding whats the costumers issue another one sonu yadav and there are many more please guys don’t get in the trap buying this insurance worst insurance ever you will regret guys later .
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Most pathetic app

Delays in getting OTPs. Policies disappear randomly. Features are not usable frequently. Customer support takes weeks to respond even to basic queries. Epitome of mediocrity.

App Not working!!

I have been using the app for the last few months for the Motor Policy on/off feature. Today after I switched off the policy, this app just deleted/removed my policy and would not recognize my credentials and would not let me add my policy back to the app. What's going on??

Unable to login to app

Not receiving any otp

Policy endorsement

I have applied for policy endorsement on 24-10-2024 as of 30/11/2024 it is not materialised.I have one word for this company “useless”.
Highly unsatisfied.

Finally a mother app

Now I can see all my health and motor policies under one roof and can see all my different claims

Meter on/ off

I have a car insurance policy with meter on/ off feature. With the new app i am not able to do it. The app saying, I am not having meter add on in my policy. I am not able to download my policy document from this app. Worst app and doesn’t works.

Neat and Clean app

It’s a very neat and clean app. I can see my policies to download and see my renewals

Great experience

Entire experience of download and usability was awesome. Could see all policies, downloads, experienced all I needed to know and use when required.
Used cibil score option to engage.
Suggest to keep working on making it more and more engaging.