Virgin Active UK vs My Healix
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Virgin Active UK
This app rewards users for achieving personal wellness goals with exclusive partner benefits. Access on-demand classes and book club sessions to support your fitness journey anytime, anywhere.
- Real rewards for wellness goals
- Book club classes
- On-demand fitness classes
- Personalized wellness support
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Welcome to Virgin Active’s new wellness app that gives you real rewards for hitting your personal wellness goals. - Real rewards: Instant fist-bumps from iconic partners - Real endorphins: Book all your fave club classes - Real support: Train anywhere, anytime, with on-demand classes Designed to support real progress with real rewards and guidance, this isn’t an app… It’s your personal, free smoothie-giving, endorphin unleashing, goal crushing, wellness weapon.
My Healix
Access a range of virtual health and wellness services, including virtual GP, emotional support, and physiotherapy. View your medical cover details, manage claims, and take advantage of exclusive benefits and offers. Get 24/7 support and manage your personal details conveniently.
- Virtual GP, Emotional Wellness, Physiotherapy
- View Scheme Guide (Medical Cover)
- 24/7 Employee Assistance Program
- Gym discounts and brand savings
- Manage claims and submit receipts
- Update personal details
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Within the My Healix app you can access a collection of virtual services with a range of benefits and offers to support you and your health. The app ties up all the features of your scheme in one convenient place, ready for you to access whenever you need it. With My Healix you can: - Access virtual health and wellness services through our trusted partners, including Virtual GP, Emotional Wellness Support, and Physiotherapy Assessment - View your Scheme Guide which tells you everything you need to know about your medical cover - Get information, advice, and support 24 hours a day through your Employee Assistance Programme - Take advantage of a range of benefits and offers such as gym discounts and big brand savings - View additional members on your scheme and update your personal details - Make a new claim, view existing claims, submit follow up treatment requests for pre-authorisation, or submit receipts for reimbursement for both you and your dependants under 16 - Find details to contact us if you need help with your healthcare or with using the app Healix Health Services Limited provides healthcare trust solutions and third party medical claims administration in the UK, giving our members access to the UK private healthcare system with expert management of medical claims from inception to settlement of the final bill. We work with our corporate clients to develop bespoke Corporate Healthcare Trust products, giving our members access to full private medical health care. For further information on Healix Health Services Limited, please see our website healix.com
Screenshots
Verdict
The clearest difference is review sentiment: Virgin Active UK at 44% against My Healix's 0%. Virgin Active UK also leads on update cadence (monthly vs every 3 months). My Healix's advantage is device support (3 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Virgin Active UK ships an update monthly, My Healix every 3 months. The most recent releases landed on November 11, 2026 and November 3, 2026 respectively.
| Parameter | Virgin Active UK | My Healix |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (683 ratings) — better | — |
| Positive reviews | 44.2% of reviews — better | 0.0% of reviews |
| Number of ratings | 683 — better | — |
| Update frequency | Monthly — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 361 MB | 105 MB |
| Age rating | 4+ | 12+ |
| Developer | Virgin Active UK | Healix International Limited |
Customer experience
Virgin Active UK
My Healix
Bugs and requests
Virgin Active UK
Reported bugs
5 issues- App login and password issues
- Rewards system not functioning properly
- Inconsistent app updates breaking functionality
- Booked classes not syncing to calendar
- Waitlist position not visible in app
Requested features
8 requests- Add ability to view waitlist position
- Improve class booking and cancellation flow
- Provide more class and facility information in app
- Enhance rewards system functionality
- Simplify app design and navigation
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- Improve app reliability and stability
- Add ability to sync booked classes to calendar
- Provide guest pass management in app
My Healix
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Virgin Active UK
No in-app purchases
My Healix
No in-app purchases
Questions
Is Virgin Active UK free?
Is My Healix free?
Do Virgin Active UK or My Healix have ads?
Which is updated more often, Virgin Active UK or My Healix?
Other comparisons
