iTouchVision vs Esri Support
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
iTouchVision
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iTouchVision is a cloud and mobile software company, specialising in government and B2B platforms. iTouchVision created My Council Services to allow government organisations to better serve their citizens and provide true channel shift, reducing administration costs allowing more funds to provide higher quality front line services. My Council Services is a part of a suite of products. Using this app you can provide your invaluable opinion and enhancement request. iTouchVision Has Over 250,000+ Users And Counting Making iTouchVision the most trusted & complete cloud CRM and mobile solution on the market.
Esri Support
Access self-help resources, AI-powered support, and manage your cases for GIS software. Get instant notifications on updates, explore video tutorials, and contact support via phone or chat.
- AI chatbot for technical issues
- Instant notifications for updates
- Video tutorials for Esri technologies
- Contact support via phone, chat, or form
- Manage support cases and bugs
- ArcGIS Online service status dashboard
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Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping that builds the leading mapping and spatial analytics software such as ArcGIS Enterprise, ArcGIS Pro, ArcGIS Online and many more. The Esri Support app brings self-help resources for all Esri's software products, assisted-support services, and case management features directly from your smartphone. With the Esri Support app you can: 1. Find answers to your questions and solutions to technical issues using our generative AI chatbot. 2. Get notified instantly about new technical articles, videos, patches, bug status updates, case updates, ArcGIS Blogs, and more. 3. Explore video tutorials for Esri technologies. 4. Contact Esri Support by phone, chat, or case submission form. 5. Request a call back to get help on your schedule. 6. Manage your support cases, bugs, and enhancements. 7. Check the status of ArcGIS Online services with the ArcGIS Online Dashboard and get notified when a service is interrupted. 8. Subscribe to bugs and receive notifications whenever new information becomes available.
Screenshots
Verdict
The clearest difference is update cadence: Esri Support at every 2 weeks against iTouchVision's every 3 months. iTouchVision's advantage is iOS requirement (13.0 vs 15.6). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
iTouchVision ships an update every 3 months, Esri Support every 2 weeks. The most recent releases landed on September 10, 2026 and September 26, 2026 respectively.
| Parameter | iTouchVision | Esri Support |
|---|---|---|
| Price | Free | Free |
| Rating | — | 4.5 (33 ratings) — better |
| Positive reviews | — | 25.0% of reviews |
| Number of ratings | — | 33 — better |
| Update frequency | Every 3 months | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | — | Free |
| Devices | iPhone, iPad, iPod, Mac — better | iPhone, iPad, iPod |
| Requires iOS | 13.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 35 MB | 89 MB |
| Age rating | 4+ | 4+ |
| Developer | iTouch Vision | ESRI |
In-app purchases
iTouchVision
No in-app purchases
Esri Support
No in-app purchases
Questions
Is iTouchVision free?
Is Esri Support free?
Do iTouchVision or Esri Support have ads?
Which is updated more often, iTouchVision or Esri Support?
Other comparisons
