Cartegraph One vs Esri Support

Hundreds of organizations use Cartegraph to improve the lives of more than 35 million citizens. With Cartegraph One, our easy-to-use operations management app, you have the power to collect assets, complete work, and track costs—all in real time, right from the field. • Use innovative image capture technology to expedite your asset collection • Quickly collect assets and build an accurate asset inventory • Create tasks to inspect, repair, or maintain your infrastructure assets • Create requests for information or work to be performed. • Complete tasks on-the-go, marking them complete in real-time • Enter time, equipment, materials, and other resources used to complete the task • Adjust the layers to see only the records you need • View tasks, requests, and assets on an Esri basemap • Tap on any task, request, or asset on the map to view details • Perform inspections on any of your assets • Attach images, videos, pdfs, and more to assets, requests, tasks, and inspections • Create point, line, and polygon assets. • Edit asset, requests, and task locations directly on your map • Create tasks for assets and/or non-assets. • Sort tasks and requests by priority, date, or proximity • Collect data faster and more accurately with bar code scanning • Work from anywhere with offline support Get started with more efficient workflows and better data. Call us at 800.688.2656.

Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping that builds the leading mapping and spatial analytics software such as ArcGIS Enterprise, ArcGIS Pro, ArcGIS Online and many more. The Esri Support app brings self-help resources for all Esri's software products, assisted-support services, and case management features directly from your smartphone. With the Esri Support app you can: 1. Find answers to your questions and solutions to technical issues using our generative AI chatbot. 2. Get notified instantly about new technical articles, videos, patches, bug status updates, case updates, ArcGIS Blogs, and more. 3. Explore video tutorials for Esri technologies. 4. Contact Esri Support by phone, chat, or case submission form. 5. Request a call back to get help on your schedule. 6. Manage your support cases, bugs, and enhancements. 7. Check the status of ArcGIS Online services with the ArcGIS Online Dashboard and get notified when a service is interrupted. 8. Subscribe to bugs and receive notifications whenever new information becomes available.