Comparison

Communauto vs My Fare

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Communauto

Access a large fleet of vehicles available 24/7 for short or long-term rentals. Pay only for the time and distance used, with gas and maintenance included. Book, locate, and manage your rentals easily through the app.

Highlights
  • Rent cars by the minute, hour, or day
  • Unlock and lock vehicles with the app
  • Locate and book FLEX cars for spontaneous trips
  • Filter vehicle searches and view key information
  • Manage reservations (modify, extend, cancel)
  • Share trips with co-members
  • Estimate trip costs and report issues
Features
Read full description

Join now and access a fleet of thousands of Communauto vehicles available 24/7 in Canada (Halifax, Montreal, Québec, Sherbrooke, Trois-Rivières, Gatineau, Boisbriand, Terrebonne, Rimouski, Vicoriaville, Laval, Sainte-Thérèse, MRC des Collines, Ottawa, Kingston, Toronto, Hamilton, Kitchener-Waterloo, London, Guelph, Cambridge, Edmonton, Calgary) and in France (Paris and surrounding areas). • Rent a carshare at low cost for a few minutes, an hour, a day or more and unlock it with the app! • Pay only according to use (time and distance). Gas and maintenance are included in our rates. How does it work? The Communauto app allows you to: • Search and book a vehicle up to 30 days in advance for planned trips • Locate and block a FLEX car for your spontaneous trips • Unlock and lock cars • Filter your vehicle searches and get key information: car number, model, location, etc. • View your upcoming, past or cancelled trips • Modify, extend or cancel your reservations • Share trips with your co-members • Be notified by notification before a booking starts, or when one of your purchase receipts is being processed • Estimate the cost of your trips and report any damage or uncleanliness • Activate the gas credit card or submit your gas receipts • View your account statement • Update your profile info Use Communauto: • To run some errands or to get to the restaurant • To explore your city or get to your activities • For your next family vacation • For a romantic getaway • For a work trip or meeting • For your next move • To get wherever you need to go! Communauto for businesses: • More freedom and less hassle: a fleet available day and night and 24/7 support • More simplicity, less management (maintenance included, simplified driver addition) and say goodbye to expense accounts (one detailed monthly bill) • Save money: only pay for the time and the distance travelled by employees. Price of gas included in the rates. Attractive flat rates for long-distance trips Don't wait any longer to test the Communauto carsharing service and take advantage of the many perks offered. Download the app now to discover the cars and stations near you! To find out more: www.communauto.com For any questions about the app, use our contact form.

About

My Fare

Purchase and use transit tickets directly on your smartphone. Store multiple tickets for future use and activate them when you're ready to travel. Eliminate the need for paper tickets.

Highlights
  • Instant ticket purchase
  • Smartphone ticket storage
  • Ticket activation
  • Group fare payment
  • Multiple ticket storage
  • Paperless ticketing
Features
Read full description

Purchase and use tickets instantly on your smartphone. Your tickets/passes are stored directly on your phone and can be activated whenever you're ready to begin your trip. With Calgary Transit My Fare you can: - Conveniently purchase your ticket or pass online before you travel, using your credit or debit card - Activate your ticket/pass - Pay a single fare or multiple fares for a group of riders - Store multiple tickets on your phone for future use - Stop using paper tickets - your smartphone is your ticket

Screenshots

Communauto4 screens
My Fare3 screens

Verdict

The call

The clearest difference is rating: My Fare at 3.7 against Communauto's 1.8. My Fare also leads on monetization model (free vs free with in-app purchases). On price, review sentiment, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

My Fare holds the better App Store score, 3.7 against 1.8. Both are backed by a comparable volume of ratings — 8 and 6 respectively. Written reviews complicate that: 11% of Communauto's written reviews are positive against 5% of My Fare's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on September 22, 2026 and September 24, 2026 respectively.

Scorecard2 real differences · 8 level
Communauto versus My Fare: the parameters behind the verdict, then further details
ParameterCommunautoMy Fare
PriceFreeFree
Rating1.8 (8 ratings)3.7 (6 ratings) — better
Positive reviews11.0% of reviews — better5.4% of reviews
Number of ratings8 — better6
Update frequencyEvery 3 monthsEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.014.0 — better
Further details — not scored
Size74 MB73 MB
Age rating4+4+
DeveloperRéservauto Inc.The City of Calgary

Customer experience

Communauto

All ratings8 ratings
Positive12.5%
Neutral12.5%
Negative75.0%
Written reviews173 reviews
Positive11.0%
Neutral6.9%
Negative82.1%

My Fare

All ratings6 ratings
Positive66.7%
Neutral0.0%
Negative33.3%
Written reviews112 reviews
Positive5.4%
Neutral2.7%
Negative92.0%

User reviews

Communauto

From 8 App Store ratings

What we love

  • 🚗 Convenient car-sharing alternative to ownership
  • 💰 Competitive pricing compared to traditional rentals
  • 📍 Proximity of vehicles to users in some areas
  • 🆕 New fleet of vehicles recently added
  • ⚡ Easy trip start/end when functioning properly

Room to improve

  • 🐛 App crashes and freezes frequently
  • 🗺️ GPS inaccuracy showing unavailable cars
  • 🔐 Persistent login/authentication issues
  • 💳 Unexpected and hidden fees
  • 🚙 Dirty and damaged vehicles

My Fare

From 6 App Store ratings

What we love

  • 🚀 Quick ticket purchase process
  • 📱 Convenient mobile payment option
  • 💳 Apple Pay integration available
  • 🎯 Useful for occasional transit users

Room to improve

  • 🐛 Payment processing failures
  • ⏰ Tickets expire after 7 days
  • 🔐 Frequent unexpected logouts
  • ❌ Apple Pay consistently broken
  • 🚫 Address verification errors

Bugs and requests

Communauto

Reported bugs

16 issues
  • App requires login every time it opens
  • Map shows cars that don't exist at location
  • Cannot start or end trips due to app errors
  • Geolocation not updating properly
  • App freezes when clicking on vehicles
Show 11 more
  • Blank white screen on app launch
  • Password manager incompatibility with login
  • Trip not recording despite car being locked
  • Vehicle unlock/lock failures
  • Sensor errors (false 'keys missing' or 'engine on' alerts)
  • App slow to refresh car availability
  • Reservation changes without user consent
  • Charged for trips that couldn't be completed
  • App crashes on iOS with certain versions
  • Loading signals that never complete
  • Billing system errors and fraud detection blocks

Requested features

13 requests
  • Car selection option at stations with multiple vehicles
  • Dark mode for app
  • Push notifications for service disruptions
  • Ability to communicate delays to customer service
  • Booking transfer to nearest alternative station
Show 8 more
  • More stations in suburban areas
  • Expanded EV fleet
  • Chat feature in app instead of phone support
  • Callback system instead of long hold times
  • Better station distribution based on user demand
  • Transparent upfront pricing disclosure
  • Improved vehicle sensor accuracy
  • French language support in app

My Fare

Reported bugs

20 issues
  • Payment declined despite correct card information
  • Apple Pay returns 'Payment Failed' error
  • Address verification rejects valid addresses
  • App crashes on iOS 13-14 devices
  • QR code fails to generate or display
Show 15 more
  • Unexpected forced logouts
  • Cannot switch between accounts without reinstalling
  • Tickets randomly marked as invalid during validation
  • Duplicate charges with single ticket issued
  • Card details rejected after address change
  • Login loops and authentication failures
  • myID integration causing access issues
  • Payment processing with underlying internet errors
  • Card locked after multiple failed payment attempts
  • UPass disappears from app despite active purchase
  • May 14, 2024 update broke payment system
  • Address verification doesn't accept correct information
  • Captcha resets during login process
  • App doesn't accept Scotiabank cards
  • Error code 173 on card registration

Requested features

14 requests
  • Tap-to-pay NFC system like other major cities
  • Apple Watch app version
  • Longer ticket expiration periods (30+ days)
  • Bulk ticket purchasing without expiry pressure
  • Biometric login (fingerprint/face recognition)
Show 9 more
  • Refund policy for expired tickets
  • Data-only payment option (5G support)
  • Ticket refund window (2-minute grace period)
  • Account-based tap on/off riding system
  • Multiple ticket types in single transaction
  • Session persistence for occasional users
  • Physical UPass sticker alternative
  • Prorated monthly pass pricing
  • Wallet integration like Toronto system

In-app purchases

None

Communauto

No in-app purchases

None

My Fare

No in-app purchases

Questions

Is Communauto free?
Communauto is free to download, with no in-app purchases.
Is My Fare free?
My Fare is free to download, with no in-app purchases.
Which has better reviews, Communauto or My Fare?
My Fare is rated higher. Communauto averages 1.8 out of 5 from 8 ratings, while My Fare averages 3.7 from 6 ratings.
Do Communauto or My Fare have ads?
Neither Communauto nor My Fare shows ads.
Which is updated more often, Communauto or My Fare?
Communauto ships an update every 3 months, and My Fare every 3 months. Most recently, Communauto was updated on September 22, 2026 and My Fare on September 24, 2026.

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