Comparison

Gallup Access vs Qualtrics XM

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Gallup Access

Discover your unique talents and leverage them for personal growth and team success. This app provides AI-powered insights, personalized guidance, and tools to improve relationships, boost engagement, and build a thriving workplace.

Highlights
  • Discover CliftonStrengths
  • Personalized AI insights
  • Team dynamics analysis
  • Engagement survey management
  • Action plan creation
  • Learning modules and resources
Features
Read full description

Gallup Access helps you discover your strengths, improve team performance and boost employee engagement - all backed by Gallup’s world-class research. Whether you’re focused on your own development or leading others, the app gives you practical tools to take action, build better relationships and turn insights into real results. For Individuals • Discover your CliftonStrengths • Share your strengths with friends, family and colleagues to deepen relationships. • Get notifications when others share their strengths with you and learn what makes them unique. • Use AI-generated personalized insights to improve partnerships and apply strengths effectively. • Compare your strengths with others with side-by-side charts and partnership insights. • Explore learning modules and resources to build confidence and grow every day. For Managers and Teams • Understand team dynamics using CliftonStrengths grids, summaries and collaboration insights. • Get AI-generated personalized team insights on teamwork, leadership and potential barriers. • Use Gallup AI to get answers about CliftonStrengths, team dynamics and employee engagement. • Manage engagement surveys and view analytics and reports. • Create effective action plans with step-by-step guidance to improve workplace culture. • Receive notifications to keep action plans on track and explore recommended resources. Download the Gallup Access app today to develop your strengths, engage your team and build a thriving workplace. Create a free account to access strengths-based and engagement-focused content, including articles, videos, advice and learning modules. Gallup's Research Gallup’s research shows that the talents most closely related to long-term success can be grouped into 34 themes, each made up of many talents. Among these 34, each person has five unique “Signature Themes” that influence how they think, feel and act. Here’s what Gallup’s findings reveal: • People who use their strengths every day are three times more likely to report having an excellent quality of life. • Teams that focus on strengths report 18% increased performance and 23% higher employee engagement than teams that don’t. • Employees who learn about their strengths have 8% to 18% higher productivity than those who don’t. • Turnover is 20% to 73% lower among employees who discover and use their strengths.

About

Qualtrics XM

Monitor and optimize customer and employee experiences in real-time with dashboards, tickets, and analytics. Act on insights, respond to feedback, and drive business improvements from anywhere.

Highlights
  • Real-time experience monitoring
  • Role-based dashboards
  • Ticket management
  • Real-time notifications
  • Customer response analysis
  • Advanced analytics
Features
Read full description

Whether you are at home, in the office, or on-the-go, dashboards, tickets, notifications and powerful analytics make it effortless to monitor and optimize experiences in real time. Use the Qualtrics XM app to: 1. Monitor important experience metrics (e.g. NPS, CSAT, Employee Engagement) with role based dashboards and filtering 2. Reassign, respond, and close the loop on support tickets 3. Receive real-time notifications so you can act before it’s too late 4. View open ended customer responses and activate team members by sharing key insights via text, email, apps, and more 5. Explore powerful analytics like key drivers, trending topics, focus areas, experience journeys, and text analytics to drive impact The XM mobile app is included in your Customer Experience (CX) or Employee Experience (EX) license. After you download the app, please enter your Qualtrics login and password to get started. Then share the good news with a few of your teammates so you can win XM together! About Qualtrics: Qualtrics, the leader in customer experience and creator of the Experience Management (XM) category, is changing the way organizations manage and improve the four core experiences of business––customer, employee, product, and brand. The Qualtrics XM Platform™ is a system of action that helps over 12,000 businesses around the world close experience gaps. Have questions? If you are a Qualtrics customer please contact your Customer Success Manager. If you are not a Qualtrics customer but would like to learn more, please request a demo on this page: https://www.qualtrics.com/platform/mobile/

Screenshots

Gallup Access4 screens
Qualtrics XM4 screens

Verdict

The call

The clearest difference is in-app purchases: Qualtrics XM at none against Gallup Access's 6. Gallup Access's advantage is review sentiment (42% vs 33%). On price, rating, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Gallup Access sells 3 one-off in-app purchases. Qualtrics XM asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for Gallup Access against 4.7 for Qualtrics XM. Both are backed by a comparable volume of ratings — 1.5K and 1.7K respectively. Written reviews are what separate them: 42% of Gallup Access's written reviews are positive against 33% of Qualtrics XM's.

UpkeepUpdate frequency

Gallup Access ships an update every 2 weeks, Qualtrics XM monthly. The most recent releases landed on September 22, 2026 and September 24, 2026 respectively.

Scorecard3 real differences · 7 level
Gallup Access versus Qualtrics XM: the parameters behind the verdict, then further details
ParameterGallup AccessQualtrics XM
PriceFreeFree
Rating4.7 (1.5K ratings)4.7 (1.7K ratings)
Positive reviews42.1% of reviews — better32.8% of reviews
Number of ratings1.5K1.7K — better
Update frequencyEvery 2 weeks — betterMonthly
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPadiPhone, iPad
Requires iOS18.018.0
Further details — not scored
Size269 MB30 MB
Age rating4+17+
DeveloperGallup, Inc.Qualtrics, LLC

Customer experience

Gallup Access

All ratings1,500 ratings
Positive94.1%
Neutral1.3%
Negative4.5%
Written reviews195 reviews
Positive42.1%
Neutral6.2%
Negative51.8%

Qualtrics XM

All ratings1,713 ratings
Positive93.2%
Neutral1.6%
Negative5.2%
Written reviews61 reviews
Positive32.8%
Neutral6.6%
Negative60.7%

Bugs and requests

Gallup Access

Not enough reviews yet to summarise bugs or requests.

Qualtrics XM

Reported bugs

3 issues
  • Crashes when selecting government option
  • Dropdown options not visible
  • Metrics not loading properly

Requested features

6 requests
  • Up-to-date data
  • Landscape view for mobile
  • Individual logins
  • More dashboard features
  • Screenshot functionality
Show 1 more
  • Improved performance

In-app purchases

3 purchases

Gallup Access

One-time3
  • Top 5 Strengths2 variants$24.99
  • CliftonStrengths 34 Upgrade2 variants$49.99
  • CliftonStrengths 342 variants$59.99
None

Qualtrics XM

No in-app purchases

Questions

Is Gallup Access free?
Gallup Access is free to download, with in-app purchases available.
Is Qualtrics XM free?
Qualtrics XM is free to download, with no in-app purchases.
Which has better reviews, Gallup Access or Qualtrics XM?
Gallup Access and Qualtrics XM are both rated 4.7 out of 5 on the App Store, from 1.5K and 1.7K ratings respectively.
Do Gallup Access or Qualtrics XM have ads?
Neither Gallup Access nor Qualtrics XM shows ads.
Which is updated more often, Gallup Access or Qualtrics XM?
Gallup Access ships an update every 2 weeks, and Qualtrics XM monthly. Most recently, Gallup Access was updated on September 22, 2026 and Qualtrics XM on September 24, 2026.

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