KMS Mobile vs NEXGEN 311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
KMS Mobile
Access your agency's policies and training materials from anywhere. Search policies by keyword or voice, bookmark important documents, and acknowledge updates. This app helps agencies manage their knowledge base effectively.
- Access policies anywhere
- Keyword and voice search
- Bookmark policies
- Scenario-based training
- Acknowledge policy updates
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Take your agency's policy manual from the station to the field with the Lexipol KMS app! The Lexipol Knowledge Management System (KMS) app provides: • Access your agency’s policies anytime, anywhere • Ability to search policies by keywords or phrases, including voice search • Bookmarking of policies for easy retrieval • Scenario-based policy training bulletins • Acknowledgement of new and updated policies Not a Lexipol customer? Visit www.lexipol.com to find out how you can reduce your agency's risk and improve operational safety with state-specific policies and policy training.
NEXGEN 311
This platform allows users to easily report and track maintenance requests. It automates the routing of these requests to the correct teams and provides real-time updates on their status. The app is designed to connect communities and employees with their maintenance departments.
- Submit and monitor service requests
- Automated request routing
- Real-time status updates
- Seamless integration with asset management
- Intuitive mapping for assignment
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Connecting Local Communities and Employees to Maintenance Teams: NEXGEN 311 is an innovative service request platform designed to streamline how service requests get reported and resolved. With NEXGEN 311, customers and employees can now report service requests straight from a desktop or mobile device, while maintenance teams scan view, track and resolve issues in real-time. Service requests reported from the portal are automatically sent to NEXGEN Asset Management and routed to the appropriate maintenance team. Most importantly, customers and employees are updated throughout the lifecycle of their service request. What does NEXGEN 311 do? - Enables customers and/or your employees to easily submit, manage and monitor service requests. - Automates service request routing so the right maintenance team receives the right service request every time. - Keeps customers and/or your employees in the loop with real time updates as the status of their service requests change. NEXGEN 311 is seamlessly integrated with NEXGEN Asset Management. With intuitive mapping, NEXGEN automatically assigns new service requests to the appropriate supervisor or work crew based on the service request type. Looking for a branded service request mobile application? You’ve come to the right place. We also develop custom branded iOS Applications so your customers can easily submit service requests via an app on their mobile. To learn more about NEXGEN Asset Management and the NEXGEN 311 module please contact the NEXGEN Team at (888) 820-8880 or email us at sales@nexgenam.com. Note: You must have the NEXGEN 311 module active in your NEXGEN AM software and a user account to login to the App. For help contact the NEXGEN Team at (888) 820-8880 or email us at support@nexgenam.com.
Screenshots
Verdict
The clearest difference is rating: NEXGEN 311 at 4.4 against KMS Mobile's 1.5. KMS Mobile's advantage is ratings volume (139 vs 7) and update cadence (every 2 months vs every 4 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
NEXGEN 311 holds the better App Store score, 4.4 against 1.5. That said, the two scores are not equally well evidenced: KMS Mobile has 139 ratings behind it against 7, so its average is the more settled of the two. Written reviews complicate that: 9% of KMS Mobile's written reviews are positive against 0% of NEXGEN 311's, so the app with the better star average is not the one people write more warmly about.
KMS Mobile ships an update every 2 months, NEXGEN 311 every 4 months. The most recent releases landed on November 1, 2026 and November 2, 2026 respectively.
| Parameter | KMS Mobile | NEXGEN 311 |
|---|---|---|
| Price | Free | Free |
| Rating | 1.5 (139 ratings) | 4.4 (7 ratings) — better |
| Positive reviews | 8.6% of reviews — better | 0.0% of reviews |
| Number of ratings | 139 — better | 7 |
| Update frequency | Every 2 months — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 32 MB | 63 MB |
| Age rating | 17+ | 4+ |
| Developer | Lexipol, LLC | Nexgen Asset Management |
Customer experience
KMS Mobile
NEXGEN 311
Bugs and requests
KMS Mobile
Reported bugs
63 issues- App crashes
- App won't log in
- Login sessions expire quickly
- Login page is bugged
- App does not support links, cross-references or images
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- App will not stay logged in
- App goes blank after entering email
- App requires reinstallation daily
- Policy manuals not uploading
- Bookmarks do not work
- Error message regarding bookmarks
- Bookmarks tab won't load
- Login area is off the page
- Cannot view manuals
- Constant password changes
- Application data loading forever
- App forgets policy acknowledgments
- Takes too long to open app
- App prompts login screen but refuses access
- App won't launch
- New update broke functionality
- Gray screen instead of content
- Getting error messages
- Policies won't open
- iPad app does not rotate
- App is not optimized for older iPhones
- App freezes every time it's opened
- Cannot log in
- App gets stuck at 0% load
- App freezes constantly
- App freezes upon opening
- App is broken on iOS 11
- App freezes after opening
- App shuts down after iOS update
- App freezes and cannot acknowledge anything
- App stops working with iOS 11
- App freezes immediately when opened
- App freezes if anything is touched
- App won't let you tap anything
- App is unusable with iOS 11
- App is buggy since iOS 11 update
- App not optimized for iPhone 6s Plus
- App intermittently opens
- App freezes on load up screen
- App won't let you tap anything
- Voice read back is in slow motion
- App not updated for iOS 11
- App freezes shortly after starting up
- App is not compatible with third-party keyboards on iPad
- App does not support landscape mode on iPad
- Notifications not updating
- App is not stable
- Takes multiple attempts to get to login screen
- Several minutes for everything to load
- Work needs to be redone daily
- App forgets to save acknowledgments
- App forgets policy updates
- Cannot access policy manual
- Cannot see contents after update
- Sizing/views are messed up
- Forces login every time
- Requires downloading entire policy each time
- Refresh content takes forever and times out
Requested features
6 requests- One-time login
- Acknowledge all button for policies
- Word search function
- Update for newest iOS
- Add more features
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- Improve compatibility with Remarkable 2
NEXGEN 311
Not enough reviews yet to summarise bugs or requests.
In-app purchases
KMS Mobile
No in-app purchases
NEXGEN 311
No in-app purchases
Questions
Is KMS Mobile free?
Is NEXGEN 311 free?
Which has better reviews, KMS Mobile or NEXGEN 311?
Do KMS Mobile or NEXGEN 311 have ads?
Which is updated more often, KMS Mobile or NEXGEN 311?
Other comparisons
