Comparison

Sortd for Gmail vs ChatInbox

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Sortd for Gmail

Organize your Gmail inbox and manage tasks directly from your mobile device. View and edit your Sortd lists, add new tasks, and track existing ones. This app complements the Chrome extension for a seamless workflow.

Highlights
  • View Sortd lists
  • Manage tasks
  • Add tasks
  • Read emails on tasks
  • Drag and drop prioritization
  • Inline commenting
  • Reminders and due dates
Features
Read full description

Your inbox, finally under control. Sortd turns Gmail into a visual workspace where email, tasks and your team all live in one place. Drag and drop emails onto boards, assign owners, set deadlines, and never let a customer message slip through the cracks — without ever leaving your inbox. NEW: Sortd AI Work faster and make sure nothing slips. Sortd AI reads every conversation and adds lightweight signals your team can act on instantly — no manual tagging, no extra tools: • Needs Response • Follow-Up Due • Awaiting Reply • Urgency Alerts • Sentiment Flags • Clear Ownership See exactly where every customer stands, at a glance. Email as a visual workflow Drag any email onto a board. Add deadlines, reminders, notes and assignees. Watch work move from New → In Progress → Resolved — the way your team actually works. Shared inboxes, done right Run sales@, support@ and finance@ as a team. See who's replying, assign owners, and avoid double-answers. Everyone knows exactly who's responding to the customer. Mail and tasks, side by side Every email can become a task — linked, tracked and impossible to forget. Your to-do list and your inbox finally speak the same language. Up and running in minutes Start from a ready-made template — Sales, Customer Support, Hiring, Projects, Billing and more — and invite your team. Why teams choose Sortd "Transforms Gmail into an all-in-one workspace to manage sales, service and delivery with jaw-dropping efficiency." "Sortd AI has given me the clarity, as a CEO, to see where we are with each of our clients — without nagging the team for updates. It's been instrumental in catching customer concerns before they escalate." Works where you already work. No new app to learn, no inbox to migrate. Sortd lives right inside Gmail.

About

ChatInbox

This app reimagines your email by organizing it around people, not dates. View all conversations with a contact in a chat-style format, making it easy to find past messages and attachments. It supports multiple email accounts and devices, offering a streamlined inbox experience.

Highlights
  • Contact-centered inbox
  • All accounts in one inbox
  • Smart contact grouping
  • Attachments by person
  • Calendar view
  • Email reminders
Features
Read full description

ChatInbox organizes your inbox by people. Each person you email gets one conversation that holds everything you've exchanged: every subject, every reply, every attachment. When a new email arrives, its person moves to the top, with your whole history right there. Newsletters, receipts and alerts file themselves into Feeds, so mail from people is never buried. ORGANIZED BY PEOPLE Your list shows people, not a pile of messages. Tap a person to see every email between you, across every subject, in one place. Read it as cards by thread or as a chat with your replies on the right. Put a company or a team together in one row. Many people use ChatInbox as a simple CRM: every client's emails, files and follow-ups in one place. PEOPLE FIRST, FEEDS SEPARATE Newsletters, receipts and notifications go to Feeds automatically. Clear a sender in one go: Mark All as Read, Archive All, or Unsubscribe & Delete All. TODAY'S INBOX, DONE FAST Triage sorts today's mail into a plan: what needs a reply, what can be archived, codes you no longer need. Apply it at once, with Undo. AI THAT STAYS ON YOUR DEVICE With Apple Intelligence, ChatInbox shows what people are waiting on you for, lists the questions in an email and drafts your answer, catches you up on what's new from people, and answers questions about your mail with the email it came from. Translate an email in place, on your device. FIND ANYTHING Search reads the words inside your emails and even inside PDFs and other attachments. Or open a person, and everything with them is already there. YOUR ACCOUNTS, YOUR DEVICES Gmail, Outlook, iCloud, Yahoo and any IMAP account. Type your address and ChatInbox finds the settings. Works on iPhone, iPad and Mac, and one purchase covers all three. CALENDAR, TO-DOS AND TAGS See your week beside your mail, turn an email into an event or a to-do, and tag conversations to track them on a board. PRIVACY FIRST Your email never passes through our servers: ChatInbox connects directly to your mail provider. No data mining, no tracking. Turn on image blocking and tracking pixels load only for senders you approve. FREE AND PREMIUM ChatInbox is free with one email account. Premium adds unlimited accounts with Profiles, advanced filters, your full mail history and custom notifications. Try it free for 7 days with the yearly plan, or buy Lifetime once. Terms of Use: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

Screenshots

Sortd for Gmail4 screens
ChatInbox4 screens

Verdict

The call

The clearest difference is rating: Sortd for Gmail at 5.0 against ChatInbox's 4.5. Sortd for Gmail also leads on in-app purchases (none vs 3) and iOS requirement (15.0 vs 17.0). ChatInbox's advantage is review sentiment (61% vs 25%) and update cadence (every 5 days vs every 2 months). On price, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. ChatInbox sells 3 in-app purchases, starting at $4.99 per month. Sortd for Gmail asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Sortd for Gmail holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: ChatInbox has 32 ratings behind it against 1, so its average is the more settled of the two. Written reviews complicate that: 25% of Sortd for Gmail's written reviews are positive against 61% of ChatInbox's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Sortd for Gmail ships an update every 2 months, ChatInbox every 5 days. The most recent releases landed on October 17, 2026 and October 30, 2026 respectively.

Scorecard7 real differences · 3 level
Sortd for Gmail versus ChatInbox: the parameters behind the verdict, then further details
ParameterSortd for GmailChatInbox
PriceFreeFree
Rating5.0 (1 ratings) — better4.5 (32 ratings)
Positive reviews25.0% of reviews61.1% of reviews — better
Number of ratings132 — better
Update frequencyEvery 2 monthsEvery 5 days — better
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPad, iPodiPhone, iPad, Mac
Requires iOS15.0 — better17.0
Further details — not scored
Size21 MB91 MB
Age rating4+4+
DeveloperSortd Inc.Innovatism LLC

Customer experience

Sortd for Gmail

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews28 reviews
Positive25.0%
Neutral14.3%
Negative60.7%

ChatInbox

All ratings30 ratings
Positive86.7%
Neutral0.0%
Negative13.3%
Written reviews36 reviews
Positive61.1%
Neutral8.3%
Negative30.6%

In-app purchases

None

Sortd for Gmail

No in-app purchases

3 purchases

ChatInbox

Subscriptions2
  • Monthly Premium$4.991 Month
  • Yearly Premium7 Days trial$29.991 Year
One-time1
  • Lifetime Premium$59.99

Questions

Is Sortd for Gmail free?
Sortd for Gmail is free to download, with no in-app purchases.
Is ChatInbox free?
ChatInbox is free to download, with in-app purchases available.
Which has better reviews, Sortd for Gmail or ChatInbox?
Sortd for Gmail is rated higher. Sortd for Gmail averages 5.0 out of 5 from 1 ratings, while ChatInbox averages 4.5 from 32 ratings.
Do Sortd for Gmail or ChatInbox have ads?
Neither Sortd for Gmail nor ChatInbox shows ads.
Which is updated more often, Sortd for Gmail or ChatInbox?
Sortd for Gmail ships an update every 2 months, and ChatInbox every 5 days. Most recently, Sortd for Gmail was updated on October 17, 2026 and ChatInbox on October 30, 2026.

Other comparisons