JennAir vs Luma View
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
JennAir
Control and monitor your connected JennAir appliances remotely. Access curated content, guided recipes, and expert support to enhance your culinary experience and manage your kitchen with ease.
- Intuitive Home Feed
- Culinary Center with recipes
- Assisted Cooking guidance
- Real-Time Notifications
- Remote Appliance Control
- On-Demand Expert Support
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Manage your home in a digital ecosystem that defies limitations, harnessing the power of connected appliances, all from the JennAir® app. Intuitive Home Feed Curated JennAir content and access to control your appliance Culinary Center Tailored precisely to your preferences with step-by-step recipes, my creations, kitchen timers and more Assisted Cooking Follow step-by-step instructions and send settings to your appliance for great results Real-Time Notifications Receive alerts to your mobile device for cooking cycles, timers, recipes, and more Remote Control Connect to WiFi for real-time status updates and control your appliance from anywhere On-Demand Experts Connect with the JennAir Customer Care by phone to tap into the brilliant minds of experts who know JennAir® appliances inside and out. Appliance Settings Easily navigate to your connected appliance for true control **Appliance must be set to remote enable for remote control capabilities. Features subject to change. Compatible, connected appliance required. Details and privacy info at www.jennair.com/connectivity.html. CA residents - Do Not Sell My Info: jennair.com/do-not-sell-my-personal-information.html
Luma View
Monitor your security cameras remotely with live HD video streaming, event playback, and recording capabilities. Features include smart event search with object filtering, customizable grid views, and audio support. Manage multiple devices and access your footage anytime, anywhere from your tablet or mobile.
- HD live viewing (single/split screen)
- Synchronized playback (up to 16 channels)
- Smart Event Search (human/vehicle filtering)
- Push notifications for events
- Customizable grid views
- Snapshot and video recording
- Two-way audio support
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The all new Luma View app offers powerful features at your fingertips, allows you check on what matters – anytime, anywhere. Watch live video, user-friendly event search, playback, and save recordings, or take a snapshot all from your tablet or mobile device. • Enjoy HD live viewing of a single or split screen (4, 9, or 16 channels simultaneously) in both portrait and landscape modes with convenient pinch to zoom • Synchronize playback up to 16 channels • User-friendly Smart Event Search with human and vehicle filtering • Push message offer quick overview of latest events • Auto switch between high or standard resolution depending on your remote connection • Customize your grid views for multi-device management – Drag and drop cameras where you’d like them, even across multiple DVRs/NVRs • Easily scan timeline and playback to find recordings and events • Instantly capture snapshots or record videos with a tap of your finger • Add snapshots and video to your photo library for safe keeping or to share with family, friends, or colleagues • Listen or speak to whoever is on the other end (Audio support varies by camera model) • Remotely control pan/tilt/zoom (PTZ) cameras
Screenshots
Verdict
The clearest difference is rating: JennAir at 4.2 against Luma View's 2.1. JennAir also leads on ratings volume (2.3K vs 7) and update cadence (every 2 months vs every 8 months). Luma View's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (12.1 vs 16.1). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
JennAir holds the better App Store score, 4.2 against 2.1. That said, the two scores are not equally well evidenced: JennAir has 2.3K ratings behind it against 7, so its average is the more settled of the two. Written reviews complicate that: 11% of JennAir's written reviews are positive against 13% of Luma View's, so the app with the better star average is not the one people write more warmly about.
JennAir ships an update every 2 months, Luma View every 8 months. The most recent releases landed on October 26, 2026 and October 27, 2026 respectively.
| Parameter | JennAir | Luma View |
|---|---|---|
| Price | Free | Free |
| Rating | 4.2 (2.3K ratings) — better | 2.1 (7 ratings) |
| Positive reviews | 11.1% of reviews | 12.9% of reviews — better |
| Number of ratings | 2.3K — better | 7 |
| Update frequency | Every 2 months — better | Every 8 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.1 | 12.1 — better |
| Further details — not scored | ||
| Size | 175 MB | 104 MB |
| Age rating | 4+ | 4+ |
| Developer | Whirlpool Corporation | Wirepath Home Systems, LLC |
Customer experience
JennAir
Luma View
User reviews
JennAir
From 2.3K App Store ratingsWhat we love
- 🚀 Remote accessibility
- 👍 Sleek and stylish design
- 🚀 Convenient remote start
Room to improve
- 🐛 Connectivity issues
- 🐛 Unreliable app performance
- 🐛 Buggy timer and temperature controls
- 🐛 Lack of intuitive user interface
- 🐛 Frequent disconnections and login issues
Luma View
From 7 App Store ratingsWhat we love
- ✨ Huge improvement over old app
- 👍 User-friendly interface
- 💡 Event snooze function is a home run
- 🚀 Faster and more user-friendly
- 🌟 Waterfall view is great
Room to improve
- 🐛 Crashes on open/launch
- 🐛 Constantly crashing
- 🐛 Unreliable
- 🐛 App changes settings
- 🐛 Completely breaks and won't open
Bugs and requests
JennAir
Reported bugs
5 issues- Oven light turning on unexpectedly
- Meat probe temperature not updating correctly
- Oven temperature not syncing with app
- Inability to add appliances to the app
- Constant need to re-enable remote start
Requested features
4 requests- Improved recipe and cooking guidance
- Ability to set timers and temperatures directly on appliance
- Better integration with smart home platforms
- More reliable remote control functionality
Luma View
Reported bugs
75 issues- Crashes on open
- App changes settings
- App breaks and won't open
- Issues with showing recordings or playback
- Misses footage
Show 70 moreShow fewer
- Cannot consistently access recordings
- Continuously quits working on iPhones
- Notifications not working
- Cannot see live feed
- Constantly glitching
- Notifications stop working
- Constantly stops working
- Requires deleting and reinstalling to fix
- Broken on iOS 26
- Crashes on Apple devices
- Clients cannot access cameras
- Needs update for iOS 26
- Always offline
- Reload every time it's used
- Have to uninstall and install every 3 months for alerts
- Crashes before loading screen
- No sound for notifications
- Doesn't always record
- Sound not very clear
- App crashes
- App won't open
- App crashes all the time
- Does not work with iOS 26/iPhone 17 Pro
- Freezes on startup screen and closes
- Can't connect
- Won't launch
- App does not work with latest iOS
- App does not launch
- Incredibly slow
- Periodically crashes
- Intrusion alerts stop working
- Terrible bug for a surveillance system
- Does not work with iOS 26
- Black screen with logo then crashes
- Broken
- Doesn't work at all
- Fails to record notifications
- Doorbell cam issues
- App hasn't worked from the start
- No iPad version
- Difficult to navigate
- Cannot access desired video point
- Always something wrong
- Not very reliable
- App makes cameras useless
- Notifications not working
- App icon notification numbers never reset
- Connection drops every time app is opened
- Fails to connect
- Cannot see cameras
- Monthly connection issues
- Barely functional
- Clunky app
- Cameras disappear for no reason
- Rarely functional
- App skipping
- Freezes for 3-4 seconds
- Opening app and seeing cameras is super slow
- Cameras constantly falling off connection
- Add Favorite Button missing
- Sends motion detection messages but devices offline
- Recent update messed everything up
- Connection failed in June, can't login in July
- Forgot password link not sending email
- New version blows up with 16 channel DVR
- Connection failed half the time
- Needs updating
- Not able to be put on Mac or PC
- Cannot cast to TV
- Cannot view on Mac or PC
Requested features
16 requests- Distinguish between people, animal, car, package
- Facial recognition and saving
- Ability to search by name
- Search with a single word
- Add skip ahead function
Show 11 moreShow fewer
- Add x2 speed option
- Add iPad version
- Add Mac or PC version
- Add ability to cast to TV
- Add Favorite Button
- Add dark mode
- Improve user interface for average user
- Add ability to distinguish between event types (people, animals, cars, packages)
- Implement facial recognition
- Allow searching by name or keyword
- Add x2 playback speed
In-app purchases
JennAir
No in-app purchases
Luma View
No in-app purchases
