Facility Issue Reporting vs Coinless Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Facility Issue Reporting
This app allows local leaders of The Church of Jesus Christ of Latter-day Saints to electronically report and review facility issues. It streamlines the entire process of managing and resolving problems within church facilities.
- Report facility issues electronically
- Review facility issues
- Streamlined issue resolution
- Electronic tracking of issues
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The Facility Issue Reporting (FIR) app provides local leaders of The Church of Jesus Christ of Latter-day Saints with the ability to report and review facility issues electronically. This streamlines the reporting, viewing, and resolution of facility issues.
Coinless Mobile
This app provides a contactless payment solution for car washes, allowing users to start and stop equipment directly from their smartphones. It handles credit card processing and supports loyalty and membership programs for frequent customers.
- Digital car wash payment
- Remote equipment control
- Credit card processing
- Loyalty programs
- Membership management
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The Coinless app connects customers with car washes by offering a digital payment solution through smart phones.The app speaks to carwash equipment, allowing customers to instantly turn car wash equipment on and off from their smart devices. This removes the need for cash and facilitates the payment process for carwash owners. Coinless handles the credit-card processing for all payments made through the app. The app also manages loyalty programs that reward customers for visiting their favorite carwash locations with frequency. For best functionality, the app requires the use of location services, messaging services, contacts services, payment services, and more. The app also manages club/membership programs for carwash locations that have chosen that service.
Screenshots
Verdict
The clearest difference is rating: Coinless Mobile at 4.6 against Facility Issue Reporting's 2.8. Coinless Mobile also leads on review sentiment (37% vs 19%) and ratings volume (2.9K vs 190). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Coinless Mobile holds the better App Store score, 4.6 against 2.8. That said, the two scores are not equally well evidenced: Coinless Mobile has 2.9K ratings behind it against 190, so its average is the more settled of the two. Written reviews point the same way: 19% of Facility Issue Reporting's written reviews are positive against 37% of Coinless Mobile's.
Facility Issue Reporting ships an update every 6 weeks, Coinless Mobile every 2 months. The most recent releases landed on September 9, 2026 and September 23, 2026 respectively.
| Parameter | Facility Issue Reporting | Coinless Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 2.8 (190 ratings) | 4.6 (2.9K ratings) — better |
| Positive reviews | 18.6% of reviews | 36.6% of reviews — better |
| Number of ratings | 190 | 2.9K — better |
| Update frequency | Every 6 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.6 | 13.0 — better |
| Further details — not scored | ||
| Size | 28 MB | 70 MB |
| Age rating | 4+ | 4+ |
| Developer | The Church of Jesus Christ of Latter-day Saints | Coinless, LLC |
Customer experience
Facility Issue Reporting
Coinless Mobile
User reviews
Facility Issue Reporting
From 190 App Store ratingsWhat we love
- 🚀 Fast response times from facilities team when working
- 📱 Convenient mobile access to submit facility issues
- 📸 Ability to upload photos with issue reports
- 🗺️ Map view for facility location selection
- ✅ Streamlined issue tracking and submission process
Room to improve
- 🐛 Frequent 'Failed to Load Data' errors preventing submissions
- 🐛 App crashes and freezes regularly
- 🐛 Login loop - users stuck on login screen indefinitely
- 🐛 Text input fields randomly erase entered data
- 🐛 Cannot select required fields (issue type, name, location)
Coinless Mobile
From 2.9K App Store ratingsWhat we love
- 🚀 Convenient payment
- 👍 Seamless experience
- 🚗 Useful for car washes
Room to improve
- 🐛 Bugs and glitches
- 🔒 Aggressive location tracking
- 💰 Deceptive billing practices
- 🤯 Poor customer support
Bugs and requests
Facility Issue Reporting
Reported bugs
19 issues- Login authentication broken - infinite login loop
- Failed to Load Data error prevents issue submission
- Cannot select issue type from dropdown
- Cannot edit name field despite being required
- Text input randomly erases when typing descriptions
Show 14 moreShow fewer
- App resets all entered data when user switches to another app
- Server connection errors and timeouts
- App crashes when opening or selecting issue type
- Photo upload fails with 'Service Unavailable: Zero Size Object' error
- Landscape orientation displays large white area
- App freezes when navigating between pages
- Map view shows wrong/distant facilities instead of closest location
- Facility selection dropdown loads slowly or not at all
- Submitted issues show as 'Mine' but don't move to FM Group
- Contact Us feature non-functional
- Feedback submission fails with generic error
- App doesn't work on church WiFi network
- Missing plus (+) button to create new issue on some versions
- Inconsistent DONE button functionality across screens
Requested features
15 requests- Allow regular members to submit facility issues, not just leaders
- Add priority/urgency level field (emergency, important, low)
- Enable mechanics/FM staff to mark jobs complete within app
- Add direct communication channel between FM staff and reporters
- Implement photo upload progress bar
Show 10 moreShow fewer
- Add time frame/ETA for repairs
- Allow users to edit or cancel submitted reports
- Set default building to avoid repeated selection
- Add floor map with location marking capability
- Implement data persistence when switching apps
- Add search and filter functionality for closed issues
- Expand access to more callings (EQ/RS/YW/Primary presidents, etc.)
- Add landscape orientation support
- Allow trailing spaces in email fields without errors
- Provide better feedback/error messages instead of generic failures
Coinless Mobile
Reported bugs
3 issues- Verification code never sent
- App freezes and crashes
- Inconsistent functionality across locations
Requested features
3 requests- Clearer instructions
- Option to disable location services
- Refund/credit processing improvements
In-app purchases
Facility Issue Reporting
No in-app purchases
Coinless Mobile
No in-app purchases
Questions
Is Facility Issue Reporting free?
Is Coinless Mobile free?
Which has better reviews, Facility Issue Reporting or Coinless Mobile?
Do Facility Issue Reporting or Coinless Mobile have ads?
Which is updated more often, Facility Issue Reporting or Coinless Mobile?
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