ServiceTitan Mobile vs Pure Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ServiceTitan Mobile
This app empowers plumbing, HVAC, and electrical contractors to enhance customer interactions and boost sales. It provides tools for dispatching, estimating, payment collection, and presenting options, streamlining technician workflows for improved business outcomes.
- Customer experience enhancement
- Sales performance improvement
- Technician workflow optimization
- Dispatching capabilities
- Estimate building
- Payment collection
- Multi-option presentation
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ServiceTitan Mobile 3.0 helps plumbing, HVAC, and electrical contractors deliver an exceptional customer experience while driving sales and business results. Built from the ground up, Mobile 3.0 incorporates best-in-class practices and a beautiful, user-centric design to power technician's day-to-day performance. With the ability to dispatch, build estimates, present multiple options, collect payment, and much, much more, Mobile 3.0 allows technicians to lead customers through an enhanced sales experience that will result in positive reviews and repeat business. ServiceTitan Mobile 3.0 app uses the Location Background mode. Continued use of GPS running in the background can dramatically decrease battery life.
Pure Mobile
This app transforms your iPhone into a digital key for an access control system, eliminating the need for physical cards or fobs. It offers a convenient and hassle-free way to manage access for compatible hardware and software platforms.
- Digital access credential
- Replaces physical cards/fobs
- Compatible with ISONAS RC-04/R-1
- Works with Pure Access software
- Hassle-free access experience
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Pure Mobile is an electronic credential for the ISONAS Pure IP access control system. This app allows consumers to take the convenience of their iPhone to the next level and turn access control into a simple, hassle free experience by eliminating the need for a physical card or key fob. Pure Mobile is compatible with the ISONAS RC-04 and R-1 hardware and the Pure Access software platform.
Screenshots
Verdict
The clearest difference is rating: Pure Mobile at 3.4 against ServiceTitan Mobile's 2.9. Pure Mobile also leads on review sentiment (38% vs 19%) and iOS requirement (9.0 vs 17.0). ServiceTitan Mobile's advantage is update cadence (every 5 weeks vs every 11 months) and ratings volume (1.7K vs 37). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Pure Mobile holds the better App Store score, 3.4 against 2.9. That said, the two scores are not equally well evidenced: ServiceTitan Mobile has 1.7K ratings behind it against 37, so its average is the more settled of the two. Written reviews point the same way: 19% of ServiceTitan Mobile's written reviews are positive against 38% of Pure Mobile's.
ServiceTitan Mobile ships an update every 5 weeks, Pure Mobile every 11 months. The most recent releases landed on November 6, 2026 and November 2, 2026 respectively.
| Parameter | ServiceTitan Mobile | Pure Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 2.9 (1.7K ratings) | 3.4 (37 ratings) — better |
| Positive reviews | 19.1% of reviews | 38.1% of reviews — better |
| Number of ratings | 1.7K — better | 37 |
| Update frequency | Every 5 weeks — better | Every 11 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.0 | 9.0 — better |
| Further details — not scored | ||
| Size | 253 MB | 23 MB |
| Age rating | 4+ | 4+ |
| Developer | ServiceTitan Inc. | Schlage Lock Company |
Customer experience
ServiceTitan Mobile
Pure Mobile
Bugs and requests
ServiceTitan Mobile
Reported bugs
5 issues- App freezes and crashes frequently
- Syncing issues leading to data loss
- Zooming and navigation problems
- Inconsistent performance across devices
- Login and password reset issues
Requested features
6 requests- Add ability to upload more photos at once
- Improve equipment management features
- Integrate location notes and blueprints
- Optimize interface for smaller screens
- Add dark mode option
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- Improve stability and reduce crashes
Pure Mobile
Not enough reviews yet to summarise bugs or requests.
In-app purchases
ServiceTitan Mobile
No in-app purchases
Pure Mobile
No in-app purchases
Questions
Is ServiceTitan Mobile free?
Is Pure Mobile free?
Which has better reviews, ServiceTitan Mobile or Pure Mobile?
Do ServiceTitan Mobile or Pure Mobile have ads?
Which is updated more often, ServiceTitan Mobile or Pure Mobile?
Other comparisons
