Comparison

ServiceTitan Mobile vs PulseM FieldOps

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ServiceTitan Mobile

This app empowers plumbing, HVAC, and electrical contractors to enhance customer interactions and boost sales. It provides tools for dispatching, estimating, payment collection, and presenting options, streamlining technician workflows for improved business outcomes.

Highlights
  • Customer experience enhancement
  • Sales performance improvement
  • Technician workflow optimization
  • Dispatching capabilities
  • Estimate building
  • Payment collection
  • Multi-option presentation
Read full description

ServiceTitan Mobile 3.0 helps plumbing, HVAC, and electrical contractors deliver an exceptional customer experience while driving sales and business results. Built from the ground up, Mobile 3.0 incorporates best-in-class practices and a beautiful, user-centric design to power technician's day-to-day performance. With the ability to dispatch, build estimates, present multiple options, collect payment, and much, much more, Mobile 3.0 allows technicians to lead customers through an enhanced sales experience that will result in positive reviews and repeat business. ServiceTitan Mobile 3.0 app uses the Location Background mode. Continued use of GPS running in the background can dramatically decrease battery life.

About

PulseM FieldOps

This app helps home service professionals manage their online reputation by facilitating timely review requests and providing a centralized view of customer feedback. It also allows technicians to share personalized bios and receive notifications about upcoming appointments, enhancing customer trust and security.

Highlights
  • Establish customer trust with technician bios
  • Notify homeowners of upcoming appointments
  • Send immediate and timely review requests
  • Centralized feed for all customer reviews
  • View company and department leaderboards
Features
Read full description

The #1 reputation management platform built for home services. **Establish customer trust & provide security** Notify homeowners about upcoming appointments, and providing personalized technician bios provides them with a sense of added comfort and security. **Make review requests immediate & timely** Requesting feedback from customers after appointments can significantly increase the chances they will leave you an online review. **All of your reviews in one convenient location** See all of the reviews that you have received in a convenient feed. **See your current standing on the company leaderboard** View your department's or company wide leaderboard to see how you are doing this week. Before you begin. You will need additional access in order to use this app as a pulseM customer. This app is not a substitute for an admin or dispatcher account on https://app.pulsem.me. This app allows the technicians or agents to use features of the pulseM platform relevant to them. Please contact pulseM for more details.

Screenshots

ServiceTitan Mobile4 screens
PulseM FieldOps4 screens

Verdict

The call

The clearest difference is ratings volume: ServiceTitan Mobile at 1.6K against PulseM FieldOps's 12. ServiceTitan Mobile also leads on review sentiment (19% vs 0%). PulseM FieldOps's advantage is rating (3.3 vs 3.0) and iOS requirement (12.0 vs 17.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

PulseM FieldOps holds the better App Store score, 3.3 against 3.0. That said, the two scores are not equally well evidenced: ServiceTitan Mobile has 1.6K ratings behind it against 12, so its average is the more settled of the two. Written reviews complicate that: 19% of ServiceTitan Mobile's written reviews are positive against 0% of PulseM FieldOps's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

ServiceTitan Mobile ships an update monthly, PulseM FieldOps every 2 months. The most recent releases landed on September 23, 2026 and June 11, 2026 respectively.

Scorecard4 real differences · 6 level
ServiceTitan Mobile versus PulseM FieldOps: the parameters behind the verdict, then further details
ParameterServiceTitan MobilePulseM FieldOps
PriceFreeFree
Rating3.0 (1.6K ratings)3.3 (12 ratings) — better
Positive reviews19.4% of reviews — better0.0% of reviews
Number of ratings1.6K — better12
Update frequencyMonthly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.012.0 — better
Further details — not scored
Size253 MB42 MB
Age rating4+4+
DeveloperServiceTitan Inc.Speetra Inc.

Customer experience

ServiceTitan Mobile

All ratings1,555 ratings
Positive45.1%
Neutral7.1%
Negative47.8%
Written reviews232 reviews
Positive19.4%
Neutral10.8%
Negative69.8%

PulseM FieldOps

All ratings11 ratings
Positive63.6%
Neutral0.0%
Negative36.4%
Written reviews5 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

ServiceTitan Mobile

Reported bugs

5 issues
  • App freezes and crashes frequently
  • Syncing issues leading to data loss
  • Zooming and navigation problems
  • Inconsistent performance across devices
  • Login and password reset issues

Requested features

6 requests
  • Add ability to upload more photos at once
  • Improve equipment management features
  • Integrate location notes and blueprints
  • Optimize interface for smaller screens
  • Add dark mode option
Show 1 more
  • Improve stability and reduce crashes

PulseM FieldOps

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

ServiceTitan Mobile

No in-app purchases

None

PulseM FieldOps

No in-app purchases

Questions

Is ServiceTitan Mobile free?
ServiceTitan Mobile is free to download, with no in-app purchases.
Is PulseM FieldOps free?
PulseM FieldOps is free to download, with no in-app purchases.
Which has better reviews, ServiceTitan Mobile or PulseM FieldOps?
PulseM FieldOps is rated higher. ServiceTitan Mobile averages 3.0 out of 5 from 1.6K ratings, while PulseM FieldOps averages 3.3 from 12 ratings.
Do ServiceTitan Mobile or PulseM FieldOps have ads?
Neither ServiceTitan Mobile nor PulseM FieldOps shows ads.
Which is updated more often, ServiceTitan Mobile or PulseM FieldOps?
ServiceTitan Mobile ships an update monthly, and PulseM FieldOps every 2 months. Most recently, ServiceTitan Mobile was updated on September 23, 2026 and PulseM FieldOps on June 11, 2026.

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