Comparison

Mailo vs BT Email

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Mailo

This app provides a secure, all-in-one platform for email, calendar, contacts, and cloud storage, prioritizing user privacy and data confidentiality. It offers tailored accounts for individuals, families, and professionals, with a focus on ethical data handling and a reduced environmental footprint.

Highlights
  • Secure email service
  • Synchronized address book
  • Calendar management
  • Cloud storage for documents and photos
  • Photo sharing albums
  • Real-time push notifications
Features
Read full description

With the Mailo app, access a complete suite of services designed to protect your privacy and personal data: email, calendar, contacts, documents, photos, and much more, all in one app. • A comprehensive and secure email service • An address book synchronized with your device • A calendar to manage your schedule • Cloud storage for storing and sharing documents and photos • Photo albums to share with your loved ones Mailo meets everyone's needs: • Individuals: a free Mailo Free account or Mailo Premium starting at $1/month • Children: a free, 100% secure email address and a fun, ad-free interface • Families: an account for everyone, a shared domain name, a family website • Professionals, associations, schools, and town halls: Mailo Pro accounts with centralized administration and a personalized domain name Mailo, designed and hosted in Europe (France), is proud of its commitments and values: • Data confidentiality and security • A reduced environmental footprint • The defense of an open and sovereign Internet • Priority given to user needs The app puts all of Mailo in your pocket: • Quick and direct access to your inbox • All Mailo services in a single app • Real-time push notifications for new messages • Access to advanced features (read receipts, PGP encryption, etc.) • Synchronization of your address book with that of your phone or tablet Log in with a Mailo account or create your email address for free in just a few seconds. For more information: https://www.mailo.com https://www.mailo.com/mailo/en/mailo.php

About

BT Email

This app provides a secure and user-friendly way to manage your BT email account on the go. It offers robust cyber security, easy organization tools, and dedicated UK-based support for a seamless email experience.

Highlights
  • Designed for BT email service
  • World-class cyber security
  • User-friendly interface
  • Organize emails by date, contact, or classification
  • Add folders
  • Manage signatures and auto-replies
  • UK and Ireland based support
Features
Read full description

PLEASE NOTE, the BT Email app is only available for users of our new premium and standard email service.  To find out more about the new service, please visit https://www.bt.com/help/email/what-s-the-bt-email-app-and-how-do-i-get-it- If you’ve started using the new email service, download the app for free today and take your email with you, wherever you go.  This is what you will get:  - A brand new app  – Designed specifically for our email service, completely BT-run and UK supported.  - No need to worry – our world-class cyber security protects your email to give you complete peace of mind.  - Hassle-free emailing  - The app has a clear, user-friendly interface that makes it easy to send, read and organise your email. You can group emails by date received, contact or classification and add folders at the touch of a button; then manage your signatures, auto replies and more via the settings menu.  - Help is close at hand  – Our free support comes from advisors based in the UK and Ireland, so asking for help and advice couldn’t be easier

Screenshots

Mailo4 screens
BT Email4 screens

Verdict

The call

The clearest difference is ads: BT Email at none against Mailo's shown. BT Email also leads on ratings volume (223 vs 1) and rating (4.3 vs 4.0). Mailo's advantage is review sentiment (29% vs 17%) and iOS requirement (11.0 vs 16.0). On price, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

BT Email holds the better App Store score, 4.3 against 4.0. That said, the two scores are not equally well evidenced: BT Email has 223 ratings behind it against 1, so its average is the more settled of the two. Written reviews complicate that: 29% of Mailo's written reviews are positive against 17% of BT Email's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Mailo ships an update every 7 months, BT Email every 3 months. The most recent releases landed on October 15, 2026 and October 14, 2026 respectively.

Scorecard7 real differences · 3 level
Mailo versus BT Email: the parameters behind the verdict, then further details
ParameterMailoBT Email
PriceFreeFree
Rating4.0 (1 ratings)4.3 (223 ratings) — better
Positive reviews28.6% of reviews — better17.3% of reviews
Number of ratings1223 — better
Update frequencyEvery 7 monthsEvery 3 months — better
AdsYesNo — better
In-app purchasesNoNo
MonetizationAd-supportedFree — better
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS11.0 — better16.0
Further details — not scored
Size12 MB116 MB
Age rating4+4+
DeveloperMail ObjectBritish Telecommunications plc

Customer experience

Mailo

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews63 reviews
Positive28.6%
Neutral22.2%
Negative49.2%

BT Email

All ratings223 ratings
Positive83.4%
Neutral3.1%
Negative13.5%
Written reviews660 reviews
Positive17.3%
Neutral9.8%
Negative72.9%

Bugs and requests

Mailo

Not enough reviews yet to summarise bugs or requests.

BT Email

Reported bugs

5 issues
  • Emails getting stuck in outbox
  • App freezing and crashing
  • Inability to log out properly
  • Compatibility issues with iOS updates
  • Inconsistent email display and notification issues

Requested features

5 requests
  • Ability to bulk delete emails
  • Improved search and filtering options
  • Better spam and phishing protection
  • Seamless integration with other email accounts
  • More user-friendly and modern interface

In-app purchases

None

Mailo

No in-app purchases

None

BT Email

No in-app purchases

Questions

Is Mailo free?
Mailo is free to download, with no in-app purchases.
Is BT Email free?
BT Email is free to download, with no in-app purchases.
Which has better reviews, Mailo or BT Email?
BT Email is rated higher. Mailo averages 4.0 out of 5 from 1 ratings, while BT Email averages 4.3 from 223 ratings.
Do Mailo or BT Email have ads?
Mailo shows ads; BT Email does not.
Which is updated more often, Mailo or BT Email?
Mailo ships an update every 7 months, and BT Email every 3 months. Most recently, Mailo was updated on October 15, 2026 and BT Email on October 14, 2026.

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