Neo Smart Blinds vs eFire
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Neo Smart Blinds
Control and automate motorized blinds from over 20 brands using a smart controller. The app provides custom instructions and pairing options tailored to specific blind features and brands for a simplified user experience.
- Pair and control motorized blinds
- Automate blind schedules
- Custom instructions per brand
- Support for 20+ blind brands
- Tailored setup codes
- Compatibility checking
Read full descriptionHide full description
The Neo Smart Blinds App is designed to work with the Smart Controller, allowing you to pair, control, and automate compatible 433.92MHz motorized blinds from over 20 brands. The app offers custom instructions and control options that match the specific features supported by each blind brand. Major motorized blind brands and retailers have partnered with us to provide their own setup codes, customizing the app experience and making the pairing process easier. Compatible Smart Controllers (model C-BR300) with different casings: – Eclipse Powershade Smart Controller: oval case – Louvolite One Touch: rectangular case Which Setup Code Should I Use? We recommend using the setup code provided by your blind retailer. This ensures a simplified pairing process with a tailored list of options. If you purchased your Smart Controller from a different retailer and no setup code was provided, you can set up your account using the SBH20 setup code. Is My Motorized Blind Compatible with the Smart Controller? For each of your blinds, compare their remote controls with the compatibility list available at neosmartblinds.com under Menu > Smart Controller > Compatibility. Can't Find Your Remote Control in the List? If you don’t find one or more of your remote controls in the list, please email clear front and back photos of the remote(s) to our technical support team at tech@neosmartblinds.com for assistance. Smart Controller Technical Support In the Neo Smart Blinds app, go to Menu > Technical Support to access help tailored to your setup code. Alternatively, you can reach out to us at tech@neosmartblinds.com for further assistance. For online documentation, visit our Help Center at help.neosmartblinds.com.
eFire
Control your Bluetooth-enabled fireplace directly from your smartphone. Adjust flame height, blower speed, and LED lighting with an intuitive interface. Create custom ambiance with millions of colors or set pre-programmed moods.
- Bluetooth fireplace control
- Adjust flame height
- Control blower speed
- Manage multicolor LED lights
- Customizable LED color wheel
- Set ambiance with Emberbed mode
- 24hr Auto OFF timer
Read full descriptionHide full description
Napoleon’s eFIRE app will revolutionize the way you use your fireplace. The first fireplace to be controlled by Bluetooth, using an app on your smartphone. As soon as you launch the app, it’s startlingly easy to use. The intuitive interface knows just what you want, and with easy toggle sliders you can control everything on your fireplace from the flame height, blower to LED lights. Imagine having total control of a room’s ambiance with just a couple of gestures. Full mastery of your ember bed allows you to create every imaginable color, selecting the one that fits the mood, or the décor with ease, the simple color wheel tool swiftly scrolls through the colors. Or set the mood with one touch. Ember Bed Mode instantly creates ambiance with the look of a banked fire, softly glowing. Get the atmosphere without the heat, you can even cycle through, and set the color without the fire even being on. Additionally the Napoleon’s eFIRE app has all of the same functions as a traditional fireplace remote; by controlling ON/OFF, flame height and blower speed. Now you can personalize the experience with your smartphone by controlling the following options - Flame height - Blower speed (if equipped) - 24hr Auto OFF timer - LED Multi color Lights providing over 16,000,000 different colors - LED color wheel to pick any color - LED cycle mode to cycle between the most vibrant Red, green and blue colors - LED Emberbed mode which best represents a real burning Ember bed - Quick access to multiple fireplaces equipped with Napoleon Bluetooth - Accent Night Light control - Split flow valve control - Auxiliary Contact control - Continuous pilot control 7 Day on demand pilot feature that will automatically turn off the main burner and keep the pilot active if there is no activity from the controller for 24hrs. The pilot will remain active for 7 days then turn off if there is no activity from the user or no call for heat. This new feature will help save fuel consumption and save on operational costs. The New Auxiliary Contact Control feature on the app lets the user know if the Fireplace is being controlled by another device. For safety reasons the fireplace can only be controlled by 1 device at a time and the remote that comes with the fireplace will have priority over the Bluetooth control.
Screenshots
Verdict
The clearest difference is review sentiment: Neo Smart Blinds at 71% against eFire's 6%. Neo Smart Blinds also leads on rating (3.7 vs 1.7) and update cadence (monthly vs every 9 months). eFire's advantage is iOS requirement (8.0 vs 13.0). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Neo Smart Blinds holds the better App Store score, 3.7 against 1.7. Both are backed by a comparable volume of ratings — 57 and 62 respectively. Written reviews point the same way: 71% of Neo Smart Blinds's written reviews are positive against 6% of eFire's.
Neo Smart Blinds ships an update monthly, eFire every 9 months. The most recent releases landed on August 20, 2026 and August 6, 2026 respectively.
| Parameter | Neo Smart Blinds | eFire |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (57 ratings) — better | 1.7 (62 ratings) |
| Positive reviews | 71.4% of reviews — better | 6.1% of reviews |
| Number of ratings | 57 | 62 — better |
| Update frequency | Monthly — better | Every 9 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 13.0 | 8.0 — better |
| Further details — not scored | ||
| Size | 36 MB | 31 MB |
| Age rating | 4+ | 4+ |
| Developer | Consultation et Materiaux Neo Inc | WOLF STEEL USA INC |
Customer experience
Neo Smart Blinds
eFire
User reviews
Neo Smart Blinds
From 57 App Store ratingsWhat we love
- 👨💼 Exceptional customer support team
- ⚙️ Easy setup and installation process
- 📱 User-friendly app interface
- 🔄 Compatible with multiple smart home platforms (Alexa, Google Home)
- ⏰ Reliable scheduling functionality
Room to improve
- 🐛 Unreliable scheduling execution
- ❌ No blind position status indicator
- 🔌 Requires internet connection for operation
- ⚠️ Inconsistent app responsiveness
- 🎮 Limited control over individual blinds
eFire
From 62 App Store ratingsWhat we love
- 👍 Handy app when working
- 👍 User-friendly once figured out
- 👍 Seamless device switching
- 👍 Crazy cool operation
Room to improve
- 🐛 Frequent connection issues
- 🐛 App doesn't connect
- 🐛 Bluetooth fails
- 🐛 Functionality is useless
- 🐛 Glitchy and unreliable
Bugs and requests
Neo Smart Blinds
Reported bugs
10 issues- Shortcuts integration broken after recent update
- App crashes when adding rooms
- Scheduled closures produce judder without movement
- Blinds fail to respond to scheduled commands randomly
- WiFi disconnection issues requiring frequent resets
Show 5 moreShow fewer
- App displays white screen on certain operations
- Favorite positions not persisting
- Favorite option unavailable on some motor types
- Blind control unresponsive after app updates
- Sunrise schedule stopped working after update
Requested features
15 requests- Blind position status indicator (open/closed/percentage)
- Battery level display for motors
- HomeKit integration support
- App widgets for quick control
- Individual blind scheduling (not just room-based)
Show 10 moreShow fewer
- Multiple favorite positions per blind
- Ability to move blinds between rooms without deletion
- Manual reordering of blinds and rooms
- Advanced scheduling conditions (e.g., sunrise but not before 8am)
- Percentage-based voice commands for Alexa
- Offline scheduling capability
- Scene scheduling functionality
- Siri Shortcuts integration improvements
- Watch app support
- Grid/floor plan view for rooms
eFire
Reported bugs
117 issues- First remotes didn't work
- Cannot sign on when wife has app open
- No login
- Backlights are dim
- Forgot password, no reset option
Show 112 moreShow fewer
- Cannot control temperature
- Does not connect via Bluetooth
- Fireplace password and settings revert to factory default
- App is glitchy
- Functionality is useless
- Doesn't control fireplace more than 80% of the time
- No obvious solution to forgotten password
- Doesn't connect easily
- Doesn't always work
- Never able to find and connect
- Factory remote locks out app
- Requires dealer technician service call to reset
- Cannot switch between phone and remote without dealer
- Never worked
- Doesn't see fireplace
- Can't use some settings
- New update never released
- App is useless
- Doesn't control anything
- Found fireplace, put in password, nothing happens
- Deleted and reloaded, same result
- Incredibly challenging to pair
- Won't let more than one user use app at a time
- Fireplace will not find phone
- No way to re-sync
- Can't use light functionality
- App does not work
- Promoted as great feature, doesn't work
- App loads improperly
- Offers no value to customers
- Should be pulled from App Store
- Will not connect
- Blank connect screen
- Limited help on website
- Works once, then doesn't work again
- Remove and install again, doesn't work
- Repeat cycle
- Worked once, then doesn't work
- Remote eats batteries and is quirky
- Spouse cannot operate remote without problems
- Cannot use multicolor LEDs if fireplace turned on with app
- Remote is in use locks app control
- Overdeveloped in meaningless ways
- Underdeveloped in important places
- Doesn't locate fireplace
- Technology isn't next level
- Nobody cared to respond or help
- Do not enable password
- Won't recognize password
- No reset option or ability to turn off password
- Cannot adjust temperature
- App doesn't work
- Keeps asking to confirm password (0000) and won't execute
- No way to reset password
- Dealer must offer support
- One person turns on with phone, another can't turn off
- Features don't work on app like remote
- No home automation options
- Bluetooth shows connected, app can't find fireplace
- Very bad app
- Broken, poorly made, frustrating
- Poorly written prompts
- Buttons do nothing
- No feedback if buttons work
- Terrible UX
- Screen jumping
- Amateurish app
- Can't reconnect to turn off
- Worked one time, hasn't worked since
- Controls do nothing 90% of the time
- Rarely works for 10 minutes
- Fireplace is found and connected, but doesn't act on commands
- Can't get past login screen
- Hitting button does nothing
- No way to reset PW
- App freezes after password
- Removed and reinstalled, same problem
- Pulled power to fireplace, tried to reconnect, same problem
- Installers not familiar with app
- Can't get fireplace to connect
- Rarely finds fireplace
- Says connected, but can't control
- Can only turn fireplace on or off
- Cannot change color or dim nightlight if controlled by remote
- App cannot control all supposed features
- App crashed
- Timer button closes app
- None of the functions did anything
- Turned off power with remote, then app worked
- Cannot use both at the same time
- Rarely connects
- Some controls don't work when connected
- Changed password, login incorrect
- Doesn't give option to reset password
- Bluetooth didn't see anything
- Unplugged Bluetooth in fireplace, then connected
- Phone app by itself doesn't work
- Have to fiddle with remote and app for lights
- LED lights stop working with smart flame
- No comparable smart flame choice with phone
- Lights aren't coming on with app
- Won't recognize factory password
- App goes to a blank list
- Only one Bluetooth device can be connected
- Remote won't work if another Bluetooth device is paired
- App can't find fireplace
- Lazy employees at sale locations
- Can't choose fireplace
- Igniting from app, remote doesn't work
- Turning off fire from app, can't keep blower on
- App starts, asks to choose fireplace from blank screen
- Doesn't go anywhere from there
Requested features
11 requests- Invest in better app experience
- UI update needed
- Connectivity with Google/Alexa
- Nest level controls for temperature
- Temperature setting by time of day/day of week
Show 6 moreShow fewer
- HomeKit integration
- Allow multiple Bluetooth devices
- Improve technology for expensive units
- Allow remote and app to work simultaneously
- Fix bugs for blower/flame control
- Add timer functionality
In-app purchases
Neo Smart Blinds
No in-app purchases
eFire
No in-app purchases









