eFire vs Watts® Home
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
eFire
Control your Bluetooth-enabled fireplace directly from your smartphone. Adjust flame height, blower speed, and LED lighting with an intuitive interface. Create custom ambiance with millions of colors or set pre-programmed moods.
- Bluetooth fireplace control
- Adjust flame height
- Control blower speed
- Manage multicolor LED lights
- Customizable LED color wheel
- Set ambiance with Emberbed mode
- 24hr Auto OFF timer
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Napoleon’s eFIRE app will revolutionize the way you use your fireplace. The first fireplace to be controlled by Bluetooth, using an app on your smartphone. As soon as you launch the app, it’s startlingly easy to use. The intuitive interface knows just what you want, and with easy toggle sliders you can control everything on your fireplace from the flame height, blower to LED lights. Imagine having total control of a room’s ambiance with just a couple of gestures. Full mastery of your ember bed allows you to create every imaginable color, selecting the one that fits the mood, or the décor with ease, the simple color wheel tool swiftly scrolls through the colors. Or set the mood with one touch. Ember Bed Mode instantly creates ambiance with the look of a banked fire, softly glowing. Get the atmosphere without the heat, you can even cycle through, and set the color without the fire even being on. Additionally the Napoleon’s eFIRE app has all of the same functions as a traditional fireplace remote; by controlling ON/OFF, flame height and blower speed. Now you can personalize the experience with your smartphone by controlling the following options - Flame height - Blower speed (if equipped) - 24hr Auto OFF timer - LED Multi color Lights providing over 16,000,000 different colors - LED color wheel to pick any color - LED cycle mode to cycle between the most vibrant Red, green and blue colors - LED Emberbed mode which best represents a real burning Ember bed - Quick access to multiple fireplaces equipped with Napoleon Bluetooth - Accent Night Light control - Split flow valve control - Auxiliary Contact control - Continuous pilot control 7 Day on demand pilot feature that will automatically turn off the main burner and keep the pilot active if there is no activity from the controller for 24hrs. The pilot will remain active for 7 days then turn off if there is no activity from the user or no call for heat. This new feature will help save fuel consumption and save on operational costs. The New Auxiliary Contact Control feature on the app lets the user know if the Fireplace is being controlled by another device. For safety reasons the fireplace can only be controlled by 1 device at a time and the remote that comes with the fireplace will have priority over the Bluetooth control.
Watts® Home
Control and monitor your Watts connected home devices remotely. Manage thermostats, snow melting systems, and floor heating with programmable schedules and energy-saving modes. Receive alerts for any issues and access support easily.
- Remote monitoring and control
- Programmable schedules
- Energy-saving modes (Away mode)
- Thermostat and floor heating setpoint adjustments
- Snow melting system control
- Energy usage monitoring and reporting
- Device access sharing
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Use the Watts® Home app to remotely monitor and control all of your Watts connected home solutions from your mobile phone. Watts® Home gives you more functionality and greater control of tekmar Wi-Fi Thermostats, tekmar Wi-Fi Setpoint Controls, tekmar Wi-Fi Snow Melting Controls, and SunTouch SunStat Wi-Fi Floor Heating Thermostats. Features - Watts® Home is compatible with: - tekmar thermostat models 561, 562, 563, 564 and 564B - tekmar setpoint control model 170 - tekmar snow melting control models 670 and 671 - SunTouch thermostat models SunStat Connect, ConnectPlus, and CommandPlus - Remotely monitor and control your Watts connected home solutions - Notifications if there is a problem with any of your Watts connected home solutions - Increase efficiency by accessing all of your properties and devices from one app - Save money with the easy-to-use programmable schedule - Additional savings with Away mode, which conserves energy when properties are not in use - Change thermostat mode, heat and cooling setpoints, fan, relative humidity and floor heating setpoints - Remotely start and or stop your snow melting system - Detailed daily and monthly energy usage monitoring and reporting - Easily share device access with other users - Instant access to customer support and product resources
Screenshots
Verdict
The clearest difference is rating: Watts® Home at 4.6 against eFire's 1.7. Watts® Home also leads on ratings volume (3.7K vs 62) and review sentiment (27% vs 6%). eFire's advantage is iOS requirement (8.0 vs 12.2). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Watts® Home holds the better App Store score, 4.6 against 1.7. That said, the two scores are not equally well evidenced: Watts® Home has 3.7K ratings behind it against 62, so its average is the more settled of the two. Written reviews point the same way: 6% of eFire's written reviews are positive against 27% of Watts® Home's.
eFire ships an update every 9 months, Watts® Home every 3 months. The most recent releases landed on August 6, 2026 and September 25, 2026 respectively.
| Parameter | eFire | Watts® Home |
|---|---|---|
| Price | Free | Free |
| Rating | 1.7 (62 ratings) | 4.6 (3.7K ratings) — better |
| Positive reviews | 6.1% of reviews | 26.9% of reviews — better |
| Number of ratings | 62 | 3.7K — better |
| Update frequency | Every 9 months | Every 3 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 8.0 — better | 12.2 |
| Further details — not scored | ||
| Size | 31 MB | 187 MB |
| Age rating | 4+ | 4+ |
| Developer | WOLF STEEL USA INC | Watts Water Technologies |
Customer experience
eFire
Watts® Home
User reviews
eFire
From 62 App Store ratingsWhat we love
- 👍 Handy app when working
- 👍 User-friendly once figured out
- 👍 Seamless device switching
- 👍 Crazy cool operation
Room to improve
- 🐛 Frequent connection issues
- 🐛 App doesn't connect
- 🐛 Bluetooth fails
- 🐛 Functionality is useless
- 🐛 Glitchy and unreliable
Watts® Home
From 3.7K App Store ratingsWhat we love
- 🚀 Reliable connectivity
- 👍 Easy to use
- 🔥 Awesome app updates
- 🌡️ Helpful temperature monitoring
Room to improve
- 🐛 Connectivity issues
- 🤯 Frequent sign-outs
- 🤔 Limited functionality
- 🤖 Unstable app performance
Bugs and requests
eFire
Reported bugs
117 issues- First remotes didn't work
- Cannot sign on when wife has app open
- No login
- Backlights are dim
- Forgot password, no reset option
Show 112 moreShow fewer
- Cannot control temperature
- Does not connect via Bluetooth
- Fireplace password and settings revert to factory default
- App is glitchy
- Functionality is useless
- Doesn't control fireplace more than 80% of the time
- No obvious solution to forgotten password
- Doesn't connect easily
- Doesn't always work
- Never able to find and connect
- Factory remote locks out app
- Requires dealer technician service call to reset
- Cannot switch between phone and remote without dealer
- Never worked
- Doesn't see fireplace
- Can't use some settings
- New update never released
- App is useless
- Doesn't control anything
- Found fireplace, put in password, nothing happens
- Deleted and reloaded, same result
- Incredibly challenging to pair
- Won't let more than one user use app at a time
- Fireplace will not find phone
- No way to re-sync
- Can't use light functionality
- App does not work
- Promoted as great feature, doesn't work
- App loads improperly
- Offers no value to customers
- Should be pulled from App Store
- Will not connect
- Blank connect screen
- Limited help on website
- Works once, then doesn't work again
- Remove and install again, doesn't work
- Repeat cycle
- Worked once, then doesn't work
- Remote eats batteries and is quirky
- Spouse cannot operate remote without problems
- Cannot use multicolor LEDs if fireplace turned on with app
- Remote is in use locks app control
- Overdeveloped in meaningless ways
- Underdeveloped in important places
- Doesn't locate fireplace
- Technology isn't next level
- Nobody cared to respond or help
- Do not enable password
- Won't recognize password
- No reset option or ability to turn off password
- Cannot adjust temperature
- App doesn't work
- Keeps asking to confirm password (0000) and won't execute
- No way to reset password
- Dealer must offer support
- One person turns on with phone, another can't turn off
- Features don't work on app like remote
- No home automation options
- Bluetooth shows connected, app can't find fireplace
- Very bad app
- Broken, poorly made, frustrating
- Poorly written prompts
- Buttons do nothing
- No feedback if buttons work
- Terrible UX
- Screen jumping
- Amateurish app
- Can't reconnect to turn off
- Worked one time, hasn't worked since
- Controls do nothing 90% of the time
- Rarely works for 10 minutes
- Fireplace is found and connected, but doesn't act on commands
- Can't get past login screen
- Hitting button does nothing
- No way to reset PW
- App freezes after password
- Removed and reinstalled, same problem
- Pulled power to fireplace, tried to reconnect, same problem
- Installers not familiar with app
- Can't get fireplace to connect
- Rarely finds fireplace
- Says connected, but can't control
- Can only turn fireplace on or off
- Cannot change color or dim nightlight if controlled by remote
- App cannot control all supposed features
- App crashed
- Timer button closes app
- None of the functions did anything
- Turned off power with remote, then app worked
- Cannot use both at the same time
- Rarely connects
- Some controls don't work when connected
- Changed password, login incorrect
- Doesn't give option to reset password
- Bluetooth didn't see anything
- Unplugged Bluetooth in fireplace, then connected
- Phone app by itself doesn't work
- Have to fiddle with remote and app for lights
- LED lights stop working with smart flame
- No comparable smart flame choice with phone
- Lights aren't coming on with app
- Won't recognize factory password
- App goes to a blank list
- Only one Bluetooth device can be connected
- Remote won't work if another Bluetooth device is paired
- App can't find fireplace
- Lazy employees at sale locations
- Can't choose fireplace
- Igniting from app, remote doesn't work
- Turning off fire from app, can't keep blower on
- App starts, asks to choose fireplace from blank screen
- Doesn't go anywhere from there
Requested features
11 requests- Invest in better app experience
- UI update needed
- Connectivity with Google/Alexa
- Nest level controls for temperature
- Temperature setting by time of day/day of week
Show 6 moreShow fewer
- HomeKit integration
- Allow multiple Bluetooth devices
- Improve technology for expensive units
- Allow remote and app to work simultaneously
- Fix bugs for blower/flame control
- Add timer functionality
Watts® Home
Reported bugs
3 issues- App crashes after updates
- Devices not detected or offline
- Login issues and account problems
Requested features
4 requests- Improved scheduling options
- Integration with smart home platforms
- More detailed sensor data and reporting
- Customizable user interface
In-app purchases
eFire
No in-app purchases
Watts® Home
No in-app purchases








