Comparison

My Singtel app vs Pocket.com.bn

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My Singtel app

Manage your mobile services, pay bills, and shop for deals all in one place. Track data usage, subscribe to plans, and access exclusive rewards. Get support and updates conveniently.

Highlights
  • Monitor mobile data, talktime, and SMS usage
  • Securely pay and view bills
  • Shop for products, deals, and add-ons
  • Access exclusive monthly rewards
  • In-app messaging for support
  • Book appointments and request callbacks
Features
Read full description

My Singtel app connects you to a world of everyday conveniences with all you need in one place. Manage services, pay bills, shop deals and more — anytime, anywhere. Usage • Monitor your local mobile data usage, talktime and SMS • Check your recontract eligibility date • Keep track of your roaming data usage Bills • Pay your bills securely • View and download up to 6 months of your bills Shop • Shop the latest products and deals • Subscribe to a roaming plan that best suits your travel needs • Choose from a variety of add-ons for data, talktime, music, video and more • Charge Singtel Prepaid hi!Card and Singtel Dash top-ups to your bill Rewards • Enjoy free treats and exclusive deals monthly with Singtel Rewards Message Us • Chat with us in-app when you need help Inbox • Get updates on important system notices, promotions and rewards More • Find a Singtel Shop near you • Save time by booking a Singtel Shop appointment • Request a callback at your convenience • Nominate your mobile lines to enjoy Singtel Circle perks

About

Pocket.com.bn

This lifestyle app simplifies cashless transactions by allowing you to store multiple credit cards for QR scanning and payments. Discover exclusive deals from partner merchants and digitize your membership cards for easy access. Enjoy secure transactions with PIN or biometric authentication.

Highlights
  • QR Scan & Pay
  • Store multiple credit cards
  • Exclusive merchant deals
  • Digital membership cards
  • PIN/Biometric authentication
Read full description

A lifestyle app that caters to all your cashless needs. Go cashless/ QR Scan & Pay Store up to 3 VISA/Mastercard within the app and start going cashless with Pocket. Pocket Deals Get the best of exclusive Deals from Pocket Merchants. Go Digital Digitalised membership cards so you won't ever have to lose yours! Safe and Secure Payments secure with Pin or Biometric authentication.

Screenshots

My Singtel app4 screens
Pocket.com.bn4 screens

Verdict

The call

The clearest difference is rating: Pocket.com.bn at 4.8 against My Singtel app's 4.0. Pocket.com.bn also leads on review sentiment (42% vs 23%). My Singtel app's advantage is ratings volume (2.1K vs 442) and iOS requirement (15.1 vs 17.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Pocket.com.bn holds the better App Store score, 4.8 against 4.0. Both are backed by a comparable volume of ratings — 2.1K and 442 respectively. Written reviews point the same way: 23% of My Singtel app's written reviews are positive against 42% of Pocket.com.bn's.

UpkeepUpdate frequency

My Singtel app ships an update every 3 weeks, Pocket.com.bn fortnightly. The most recent releases landed on November 1, 2026 and November 2, 2026 respectively.

Scorecard4 real differences · 6 level
My Singtel app versus Pocket.com.bn: the parameters behind the verdict, then further details
ParameterMy Singtel appPocket.com.bn
PriceFreeFree
Rating4.0 (2.1K ratings)4.8 (442 ratings) — better
Positive reviews22.9% of reviews42.1% of reviews — better
Number of ratings2.1K — better442
Update frequencyEvery 3 weeksFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPod — betteriPhone
Requires iOS15.1 — better17.0
Further details — not scored
Size81 MB303 MB
Age rating4+17+
DeveloperSingtel Idea Factory Pte LtdTHREEG MEDIA SDN BHD

Customer experience

My Singtel app

All ratings2,098 ratings
Positive75.3%
Neutral8.6%
Negative16.1%
Written reviews210 reviews
Positive22.9%
Neutral5.2%
Negative71.9%

Pocket.com.bn

All ratings442 ratings
Positive96.4%
Neutral0.9%
Negative2.7%
Written reviews19 reviews
Positive42.1%
Neutral10.5%
Negative47.4%

User reviews

My Singtel app

From 2.1K App Store ratings

What we love

  • 👍 User-friendly interface
  • 💡 Comprehensive account management
  • 🚀 Efficient data usage tracking

Room to improve

  • 🐛 Frequent crashes and bugs
  • 🤯 Confusing and inconsistent UI
  • 💸 Excessive hidden fees and charges
  • 🤖 Poor customer service and support
  • 🔒 Security and privacy concerns

Pocket.com.bn

From 442 App Store ratings

What we love

  • 👍 Very convenient to use
  • 🚀 Fills a gap in cashless transactions
  • 👍 Powerful and easy payment tool
  • 🚀 Quick response
  • 🚀 Swiftly efficient service

Room to improve

  • 🐛 Cannot add new membership
  • 🐛 App crashes
  • 👎 Bad design, looks awful
  • 🐛 Server communication error, cannot connect
  • 🐛 Cannot press anything, buttons for display

Bugs and requests

My Singtel app

Reported bugs

4 issues
  • Unable to pay bills or access account details
  • Forced updates causing login and functionality issues
  • Sync issues with fitness tracking features
  • Unreliable network connectivity

Requested features

4 requests
  • Allow all family members to manage account
  • Improve roaming plan management
  • Provide more transparent billing information
  • Enhance accessibility for disabled users

Pocket.com.bn

Reported bugs

8 issues
  • Unbinding previous phone issues
  • Cannot verify account after ID scan
  • App crashes in 17.4 on iPhone 14 Pro
  • Server Communication Error
  • Cannot add card, buttons unresponsive
Show 3 more
  • Email verification code always incorrect
  • Not working
  • Always error

Requested features

1 request
  • More vendors to join

In-app purchases

None

My Singtel app

No in-app purchases

None

Pocket.com.bn

No in-app purchases

Questions

Is My Singtel app free?
My Singtel app is free to download, with no in-app purchases.
Is Pocket.com.bn free?
Pocket.com.bn is free to download, with no in-app purchases.
Which has better reviews, My Singtel app or Pocket.com.bn?
Pocket.com.bn is rated higher. My Singtel app averages 4.0 out of 5 from 2.1K ratings, while Pocket.com.bn averages 4.8 from 442 ratings.
Do My Singtel app or Pocket.com.bn have ads?
Neither My Singtel app nor Pocket.com.bn shows ads.
Which is updated more often, My Singtel app or Pocket.com.bn?
My Singtel app ships an update every 3 weeks, and Pocket.com.bn fortnightly. Most recently, My Singtel app was updated on November 1, 2026 and Pocket.com.bn on November 2, 2026.

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